Can not flash Orin Dev Kit - Error when reading EEPROM - Information not correctly parsed

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
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1

Hello,

I am facing an issue when I try to flash my Jetson AGX Orin 32GB Developer Kit using the official SDK Manager. My host device runs on Ubuntu 20.04 and I try to flash the DevKit with JetPack 5.1.2 from and I always encounter the following error:

Parsing module EEPROM:
— Parsing board ID (701) succeeded.
— Parsing board version () succeeded.
— Parsing board SKU (8\D4) succeeded.
— Parsing board REV (M.0) succeeded.
13:26:59.164 - Error: [exec_command]: /bin/bash -c /tmp/tmp_NV_L4T_FLASH_JETSON_LINUX_COMP.thjantos.sh; [error]: Error: Target board not found.

It seems like the SKU value is not correctly read from the EEPROM when I am trying to flash the device.

Attached you will also find the full flashing logs:
SDKM_logs_JetPack_5.1.2_Linux_for_Jetson_AGX_Orin_modules.zip (119.4 KB)

I can also observe the same behavior when try to flash JetPack 5.1 and 5.1.1. I am thankful for any help in advance!

Best regards
Thomas

3

Hi,

Are you flashing to the internal eMMC?
Please use flash.sh in the L4T BSP folder for flashing, instead of SDK Manager.
Try adding board information manually:

sudo BOARDID=3701 BOARDSKU=0000 FAB=TS4 ./flash.sh jetson-agx-orin-devkit internal

1 Like
4

Hi,

sorry for the late response.

With the SDK manager I’m trying to flash to the internal eMMC.

I tried adding the board information manually by executing your command. I get following output:

sudo BOARDID=3701 BOARDSKU=0000 FAB=TS4 ./flash.sh jetson-agx-orin-devkit internal
###############################################################################
# L4T BSP Information:
# R35 , REVISION: 4.1
# User release: 0.0
###############################################################################
# Target Board Information:
# Name: jetson-agx-orin-devkit, Board Family: t186ref, SoC: Tegra 234, 
# OpMode: production, Boot Authentication: NS, 
# Disk encryption: disabled ,
###############################################################################
Board ID(3701) version(TS4) sku(0000) revision()
Parsing chip_info.bin information failed.

Is there anything else I could try out to flash the device?

Best,
Thomas

5

Sorry, I was not talking about the right thing.
Has the device been working before? Or it’s the first time you are trying to flash it?

6

We were able to flash the device earlier this year when we bought it. We used it for quite some while. We needed to update to the newest JetPack version in order to use the most recent version of TensorRT available for the Orin. During the flashing process we observed this behavior.

7

See if adding SKIP_EEPROM_CHECK=1 works.
Like

sudo SKIP_EEPROM_CHECK=1 BOARDID=<BOARDID> BOARDSKU=<BOARDSKU> ./flash.sh

8

Unfortunately I receive the same error as before.

sudo SKIP_EEPROM_CHECK=1 BOARDID=3701 BOARDSKU=0000 FAB=TS4 ./flash.sh jetson-agx-orin-devkit internal
[sudo] password for thjantos: 
###############################################################################
# L4T BSP Information:
# R35 , REVISION: 4.1
# User release: 0.0
###############################################################################
# Target Board Information:
# Name: jetson-agx-orin-devkit, Board Family: t186ref, SoC: Tegra 234, 
# OpMode: production, Boot Authentication: NS, 
# Disk encryption: disabled ,
###############################################################################
Board ID(3701) version(TS4) sku(0000) revision()
Parsing chip_info.bin information failed.
9

Do you have other Orin AGX on your side that can validate the flash process of your host?

I guess it is time you need to RMA this device.

10

No, I unfortunately this is the only Orin AGX that I have.

Thank you for your help. It is highly appreciated. I will initiate the RMA process.

Best,
Thomas

12

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