Can this run on an RTX 3090 with the latest drivers? "Invalid Device Symbol" error

Healthcare & Life Sciences Parabricks
1

Hi,

I’ve followed the quick start guide, installed everything successfully and installed the latest 455 driver on Ubuntu 20.04 server.

When I try to run the sample in the quick start I get the following:

cudaSafeCall() failed at ParaBricks/src/mem_chain_kernel.cu:148 : invalid device symbol
Please contact Parabricks-Support@nvidia.com for any questions. Exiting...

Could not run fq2bam
Exiting pbrun ...
2

Hey @robmpreston,

Which GPU are you trying to run on? A100 by any chance?

3

On the RTX 3090… when will this be supported?

5

Thanks will try.

7

Can you paste the exact error and the command you ran?

8

@gburnett

====================================
Installing Parabricks
Final Selection:
Install Directory:      /opt/parabricks
Install Version:        va2.0
Install Container Type: docker
Install Architecture:   x86_64
registry.gitlab.com
====================================

Are the above installation parameters correct?
Proceed with installation? Type yes or no only: yes

Do you want to create a symlink to /usr/bin/pbrun ?
Proceed with installation? Type yes or no only: yes

Checking curl installation

Checking if image is already present


Downloading image

Cannot contact Parabricks registry.
Contact Parabricks-Support@nvidia.com for troubleshooting
There is a forum for Q&A at https://docs.nvidia.com/clara/parabricks/v3.5/index.html
/usr/bin/docker
Removing login credentials for registry.gitlab.com
9

hmm… if you are on a trial license, it may have expired. the issue doesn’t seem to be related to your hardware, but to connecting to the Parabricks registry.

10

I have the same error, but my license just started from 3 days ago
“”"
GPU-BWA mem
ProgressMeter Reads Base Pairs Aligned
cudaSafeCall() failed at ParaBricks/src/mem_chain_kernel.cu:148 : invalid device symbol
Please contact Parabricks-Support@nvidia.com for any questions
There is a forum for Q&A as well at Clara Parabricks - NVIDIA Developer Forums
Exiting…

Could not run fq2bam as part of germline pipeline
Exiting pbrun …
“”"
please help me! I ran on server AMD ram 64GB, 16 threads, Nvidia 3090

11

Did you use --ampere flag with installer ?

12

When I posted this it didn’t exist, but thats what I use now :)

1 Like