Cannot Install Omniverse Drive

Hung up 3 times on as pic shows:image
Freezes installer and Ctl Alt Del To Kill Process…
I have the same problem installing the Collaboration Program

1 Like

Hi davidv2011, thanks for the great question and I apologize for the delay in reply. We are looking into this and will update you here soon!

Omniverse Resources:
Open Beta | Documentation | Essential Videos | Roadmap | Discord (coming soon!)

@davidv2011 Did you see the popup console window?

@davidv2011 - I’m experiencing the same thing. I can, however launch Drive by clicking on Library tab, then expanding File Management section, then clicking on Drive, then clicking the Launch button which will prompt you to log into Drive and choose a “Drive” letter

Hi @samparaska! I need some information so that we can help troubleshoot your issue.

  • Computer Environment (OS, GPU, GPU Driver)
  • Applications and Versions
  • Logs found at C:\Users\YOURNAME.nvidia-omniverse\logs
  • Any Console window messages

Also, I would greatly appreciate it if you could give me more details on the steps you took that resulted in this problem.

Hi @WendyGram
Per your request for more information regarding the issue I experienced with Drive:

  • Computer Environment (OS, GPU, GPU Driver)
    MyRig

  • Applications and Versions
    DriveSettings

  • Logs found at C:\Users\YOURNAME.nvidia-omniverse\logs
    launcher.log (113.8 KB)

    • Since this is a launcher-related issue with Drive, I attached the launcher log file found at the location you detailed… also, the entire logs directory is something like 30MB.
  • Any Console window messages
    N/A

  • Also, I would greatly appreciate it if you could give me more details on the steps you took that resulted in this problem.

Hi @samparaska

As a note, we just released Omniverse Drive 100.1.7 which includes some crash/stability fixes, but we’ve also fixed the install issue you’re reporting above. If you can, please give it a try!

Thanks,

Dane J

this is still happanening with 100.1.7. Was able to install the Beta 200

I am glad you got Beta 200 to work