Cannot launch jetson-io program on Orin Nano

Robotics & Edge Computing Jetson Systems Jetson Orin Nano
1

I’ve tried sudo /opt/nvidia/jetson-io/jetson-io.py and sudo python3

Nothing happens. I don’t get any error messages either.

4

Hi,

What is your BSP/JP version?

Thanks

5

Hi. I’m on r39.2. is this what you’re asking for?

6

Hi vishal42,

Are you using the developer kit? Could you connect it to a monitor and try running the command from a local terminal in the desktop environment?

Please let us know if the gray interface appears briefly and then disappears immediately. This issue has been reported in other forum posts.

Jose Morera
Embedded Software Engineer at RidgeRun
Contact us: support@ridgerun.com
Developers wiki: https://developer.ridgerun.com
Website: www.ridgerun.com

7

That is actually how I’m using it. I’m using the Jetson Orin Nano Super Developer Kit. I have it connected to a monitor. I try running the command in a local terminal. However, there is no output and no interface appearing – not even briefly

8

Hi,

Please dump the below commands results:

cat /etc/nv_tegra_release 
cat /etc/nv_boot_control.conf

Thanks

9

Hi, this is what I’m getting

eden@eden:~$ cat /etc/nv_tegra_release

R39 (release), REVISION: 2.0, GCID: 45755727, BOARD: generic, EABI: aarch64, DATE: Mon Jun 1 09:28:48 PM UTC 2026

KERNEL_VARIANT: oot

TARGET_USERSPACE_LIB_DIR=nvidia
TARGET_USERSPACE_LIB_DIR_PATH=usr/lib/aarch64-linux-gnu/nvidia
eden@eden:~$ cat /etc/nv_boot_control.conf
TNSPEC 3767-300-0005-W.1-1-1-jetson-orin-nano-devkit-
COMPATIBLE_SPEC 3767–0005–1–jetson-orin-nano-devkit-
TEGRA_BOOT_STORAGE mmcblk0
TEGRA_CHIPID 0x23
TEGRA_OTA_BOOT_DEVICE /dev/mtdblock0
TEGRA_OTA_GPT_DEVICE /dev/mtdblock0
eden@eden:~$

10

Hi vishal42,

You may find the following webpage helpful: Jetson-IO Not Working on Jetson Orin Nano, which discusses several possible causes of this behavior, along with troubleshooting steps and potential solutions.

Another thing worth trying is to reinstall the package:

sudo apt purge nvidia-jetson-io
sudo apt install nvidia-jetson-io

You can also refer to the Configuring the Jetson Expansion Headers section of the NVIDIA Jetson Linux Developer Guide for details on how the Jetson-IO tool is expected to work.

Hopefully this helps.

Jose Morera
Embedded Software Engineer at RidgeRun
Contact us: support@ridgerun.com
Developers wiki: https://developer.ridgerun.com
Website: www.ridgerun.com

11

Hi,

We cannot reproduce the issue using our Orin Nano developer kit in r39.2.
Please try to reflash the device.

Thanks