Display not working

Monitor: Dell S2417DG (connected via DisplayPort)
Mouse: Logitech G502
Keyboard: Logitech G610
Power Supply: 5V - 2.5A (microUSB)
Storage: 32GB Sandisk Ultra (microSD)
OS: Ubuntu 18.04.1

The system will go into sleep mode whenever it is left alone for about a minute. Normally, I can use the mouse or keyboard and it will turn on again.

Problem: Sometimes my mouse, keyboard, USB power LED will still be on but my monitor will not display.

The issue is inconsistent, it has happened when I first boot or when the system goes idle.

I have tried HDMI; different monitors, keyboards, mice, and power supplies.

epalapa,

Better dumping the dmesg when your display is off and share it with us to check.

Problem: Sometimes my mouse, keyboard, USB power LED will still be on but my monitor will not display.

Do you imply you cannot wake the monitor up?

Hi epalapa.

Is this still an issue? Any result can be shared?

Hi kayccc,

I wasn’t able to solve the issue but I was able to bypass the issue by disabling the time it takes for the Jetson to go to sleep.