Failed to run livestream client

Omniverse Isaac Sim
1

Isaac Sim Version

5.0.0

Operating System

Ubuntu 22.04

GPU Information

  • Model: GeForce RTX 3090
  • Driver Version: 570.181

Topic Description

Detailed Description

I try to follow the instructions in Livestream Clients — Isaac Sim Documentation but the following issue appeared after step 1

Steps to Reproduce

  1. ./isaac-sim.streaming.sh
    –/app/livestream/publicEndpointAddress=10.247.53.222
    –/app/livestream/port=49100

Error Messages

2025-09-30T21:18:09Z [20,394ms] [Error] [gpu.foundation.plugin] Cannot load shader file ‘rtx/raytracing/Reflections.rgs.hlsl’.
2025-09-30T21:18:09Z [20,394ms] [Error] [gpu.foundation.plugin] buildShaderAsync() failed: rtx/raytracing/Reflections.rgs.hlsl
2025-09-30T21:18:09Z [21,205ms] [Error] [gpu.foundation.plugin] checkShaderLoading() failed for shader handle: 0x1000000dd
2025-09-30T21:18:09Z [21,205ms] [Error] [carb.graphics-vulkan.plugin] VkResult: UNKNOWN_ERROR
2025-09-30T21:18:09Z [21,205ms] [Error] [carb.graphics-vulkan.plugin] vkCreateShaderModule failed.
2025-09-30T21:18:09Z [21,205ms] [Error] [carb.graphics-vulkan.plugin] VkResult: UNKNOWN_ERROR
2025-09-30T21:18:09Z [21,205ms] [Error] [carb.graphics-vulkan.plugin] vkCreateShaderModule failed.

Additional Context

I suspect this is due to incompatible driver(?)

2

Yes. It is possible. Try reinstalling the drivers using the .run installer. Then follow these instructions:

Try running ./warmup.sh then

./runheadless.sh --/app/livestream/publicEndpointAddress=$PUBLIC_IP --/app/livestream/port=49100

3

Hello!

We noticed that this topic hasn’t received any recent responses, so we are closing it for now to help keep the forum organized.

If you’re still experiencing this issue or have additional questions, please feel free to create a new topic with updated details. When doing so, we recommend mentioning or linking to this original topic in your new post—this helps provide context and makes it easier for others to assist you.

Thank you for being part of the NVIDIA Isaac Sim community.

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The NVIDIA Isaac Sim Forum Team