GPU driver doesnt work properly on Ubuntu 24.04 LTS

[felixglitsch]

Hello everyone,

I have troubles with the installation of GPU drivers for a GeForce RTX 3080 Ti. The PC was originally ordered without a GPU, which was added before the first boot of the PC. I have not much experience with Linux, so it is possible that I miss something obvious.

During the setup of the operating system, I agreed to install drivers for additional Hardware. It seems to have worked to some extend, as the Additional drivers window shows some drivers:

But when I plug in a Monitor to any of the GPUs outputs, I get to see the Boot screen on both monitors (I have a second Monitor in the Motherboard) but it just freezes there. In the Displays section of the settings there is a monitor shown, but the size does not even match.

Also when I run lspci | grep VGA, i see the GPU is definetly detected:

$ lspci | grep VGA
02:00.0 VGA compatible controller: NVIDIA Corporation GA102 [GeForce
RTX 3080 Ti] (rev a1)
0a:00.0 VGA compatible controller: ASPEED Technology, Inc. ASPEED
Graphics Family (rev 52)

More information that might be helpful:

$ uname -a
Linux Hermes 6.8.0-31-generic #31-Ubuntu SMP PREEMPT_DYNAMIC Sat Apr
20 00:40:06 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
$ nvidia-smi
NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA
driver. Make sure that the latest NVIDIA driver is installed and
running.
$ nvidia-detector
nvidia-driver-535
$ nvidia-xconfig

WARNING: Unable to locate/open X configuration file.


WARNING: Unable to parse X.Org version string.


ERROR: Unable to find any GPUs in the system.


ERROR: Unable to write to directory '/etc/X11'.

nvidia-bug-report.log.gz (1.9 MB)

[generix]

The nvidia gpu is turned off. Please make sure ir’s properly seated in its slot and all necessary power cables are connected.

[felixglitsch]

I removed the graphics card from its slot, reinstalled it and even switched out the power cable, but it still would not work. My motherboard has 2 gpu slots, so I tried the second one, and this finally worked! I have no clue why, but now “nvidia-smi” gets me the expected result. Thank you very much for the tip that it was a hardware issue!

[generix]

You might want to contact Supermicro then for a replacement board.

[spirobel]

I have the same issue. output of the commands is the same as above. I just updated ubuntu. Before that it worked, now it doesnt.

Who is responsible for testing the nvidia driver / utilities with the new ubuntu releases?

EDIT the solution was to switch the driver package. (first option was selected before)

glad I have an integrated AMD gpu. Otherwise it would have been hard to do this.

[generix]

You’re using the nvidia-open driver, what gpu do you have?

[spirobel]

rtx 3090

[generix]

Please run nvidia-bug-report.sh as root and attach the resulting nvidia-bug-report.log.gz file to your post.