Hello,
I am trying to install properly Ubuntu 18.04.5 LTS alongside Windows 10, and I am having a lot of issues to do that in my HP Omen 15-EN0002NS. To do so I have created the partitions and installed the drivers of nvidia following the steps in https://askubuntu.com/a/1129961, however, I did not have any lightdm service running. This process was enough to make the latest Ubuntu 20.04 work, but I need Ubuntu 18.04 to run some particular things.
After trying for several days (looking at all the possible forums), I have almost given up, so I am asking for help through this post. The best installation I have achieved, executing nvidia-smi, returns de following:
deepak@omen:~$ nvidia-smi
Sat Jan 30 18:28:30 2021
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 460.32.03 Driver Version: 460.32.03 CUDA Version: 11.2 |
|-------------------------------+----------------------+----------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|===============================+======================+======================|
| 0 GeForce GTX 165... Off | 00000000:01:00.0 Off | N/A |
| N/A 40C P0 16W / N/A | 0MiB / 3911MiB | 0% Default |
| | | N/A |
+-------------------------------+----------------------+----------------------+
+-----------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=============================================================================|
| No running processes found |
+-----------------------------------------------------------------------------+
And in the settings window it tells me that I am using the graphic llvmpipe (LLVM 10.0.0, 128 bits), instead of the NVIDIA GPU. As I have seen in other posts that the bug report may be useful, I have already attached it nvidia-bug-report.log.gz (949.2 KB).
Moreover, I attach some outputs to some commands I have used when looking to other posts:
deepak@omen:~$ lspci | grep -i nvidia
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1f95 (rev a1)
01:00.1 Audio device: NVIDIA Corporation Device 10fa (rev a1)
deepak@omen:~$ uname -m && cat /etc/*release
x86_64
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.5 LTS"
NAME="Ubuntu"
VERSION="18.04.5 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.5 LTS"
VERSION_ID="18.04"
...
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic
deepak@omen:~$ gcc --version
gcc (Ubuntu 7.5.0-3ubuntu1~18.04) 7.5.0
Copyright (C) 2017 Free Software Foundation, Inc.
This is free software; see the source for copying conditions. There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
deepak@omen:~$ uname -r
4.15.0-135-generic
deepak@omen:~$ hashcat -I
hashcat (v4.0.1) starting...
OpenCL Info:
Platform ID #1
Vendor : NVIDIA Corporation
Name : NVIDIA CUDA
Version : OpenCL 1.2 CUDA 11.2.109
Device ID #1
Type : GPU
Vendor ID : 32
Vendor : NVIDIA Corporation
Name : GeForce GTX 1650 Ti
Version : OpenCL 1.2 CUDA
Processor(s) : 16
Clock : 1485
Memory : 977/3911 MB allocatable
OpenCL Version : OpenCL C 1.2
Driver Version : 460.32.03
In addition, I have noticed that the amdgpu does not appear with the following command:
deepak@omen:~$ sudo lshw -c video | grep 'configuration'
configuration: driver=nvidia latency=0
configuration: latency=0
Finally, I wanted to point out that I have tried also with the 450 drivers and the same issue appears and installing with the .run file, when booting, a black screen apears.
Any help would be highly appreciated 😃. Currently, the gpu cannot be used and the resolution is 1024x768 (instead of 1920x1080) and cannot be changed.
