How can I access my deployed Isaac Sim (Kit App Streaming Cluster + Isaac Sim 4.2.0)?

Hi everyone,

I successfully deployed the Kit App Streaming Cluster and Isaac Sim 4.2.0.
I was also able to create a streaming session — it shows success.

However, when I try to connect using the Web View sample, I get an error.

I’m not sure what the correct way is to actually access and use my deployed Isaac Sim instance.
Could anyone clarify the correct steps when connecting to Isaac Sim through App Streaming?

Thanks in advance!

Error:
@nvidia_omniverse-we….js?v=c8d59feb:8073 WebSocket connection to ‘ws://98.84.229.99:30841/sign_in?peer_id=peer-6297122200&version=2’ failed: WebSocket is closed before the connection is established.
@nvidia_omniverse-we…js?v=c8d59feb:12846 {“type”:“info”,“title”:“unknown”,“status”:100,“detail”:“{e4526ad}##[0,“n/a”]”,“request”:“message”,“sessionId”:null,“requestId”:null,“timestamp”:“2025-11-05T07:47:00.187Z”,“browser”:“Chrome”,“browserVersion”:“141.0.7390.108”,“os”:“Windows”,“osVersion”:“11.0.22621.0+”,“platformType”:“desktop”}
@nvidia_omniverse-we…js?v=c8d59feb:12846 {“type”:“info”,“title”:“unknown”,“status”:100,“detail”:“{233ad08}##[“0xC0F22213”]”,“request”:“message”,“sessionId”:null,“requestId”:null,“timestamp”:“2025-11-05T07:47:00.187Z”,“browser”:“Chrome”,“browserVersion”:“141.0.7390.108”,“os”:“Windows”,“osVersion”:“11.0.22621.0+”,“platformType”:“desktop”}
@nvidia_omniverse-we…js?v=c8d59feb:12846 {“type”:“info”,“title”:“unknown”,“status”:100,“detail”:“{593db1b}”,“request”:“message”,“sessionId”:null,“requestId”:null,“timestamp”:"2025-11-

Below is my configuration and the interface data I obtained.

GET http://k8s-omnistre-streamin-9fecec805b-1718601900.us-east-1.elb.amazonaws.com/streaming/stream

Response:
{
“offset”: 0,
“limit”: 50,
“count”: 1,
“items”: [
{
“id”: “e7250652-0bd2-4bf5-9a66-34b6156f20dc”,
“routes”: {
“98.94.251.3”: {
“routes”: [
{
“description”: “media”,
“destination_port”: 30992,
“protocol”: “UDP”,
“source_port”: 1024
},
{
“description”: “signaling”,
“destination_port”: 30841,
“protocol”: “TCP”,
“source_port”: 49100
},
{
“description”: “health”,
“destination_port”: 30110,
“protocol”: “TCP”,
“source_port”: 8080
}
]
},
“98.84.229.99”: {
“routes”: [
{
“description”: “media”,
“destination_port”: 30992,
“protocol”: “UDP”,
“source_port”: 1024
},
{
“description”: “signaling”,
“destination_port”: 30841,
“protocol”: “TCP”,
“source_port”: 49100
},
{
“description”: “health”,
“destination_port”: 30110,
“protocol”: “TCP”,
“source_port”: 8080
}
]
}
},
“status”: {
“condition”: “ready”,
“status”: true,
“message”: “”
}
}
]
}

I tried version isaac sim 5.1.0, and it also has the same web socket issue.

Could you please provide the detailed steps you followed, along with any relevant reference links or documentation, so we can reproduce your deployment process on Isaac Sim 5.1.0 GA?