Jetson IGX Orin Stuck in Recovery Mode

I am flashing jetson igx orin 64 GB (with discrete GPU) and iGPU. But after successful flashing (as per terminal output), the device is still stuck in recovery mode. When I try to re-flash it there is this repeated error and I am unable to get the device to successfully boot! Any help will be appreciated!!

Here is the terminal output:

###############################################################################
# L4T BSP Information:
# R36 , REVISION: 3.0
# User release: 0.0
###############################################################################
ECID is 0x80012344705DD74F24000000120381C0
# Target Board Information:
# Name: jetson-agx-orin-devkit-industrial, Board Family: generic, SoC: Tegra 234, 
# OpMode: production, Boot Authentication: NS, 
# Disk encryption: disabled ,
###############################################################################
Existing emcfuse(/home/jetson/nvidia/nvidia_sdk/JetPack_6.0_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/fuse_t234.xml) reused.
copying emc_fuse_dev_params(/home/jetson/nvidia/nvidia_sdk/JetPack_6.0_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/generic/BCT/tegra234-br-bct-diag-boot.dts)... done.
copying device_config(/home/jetson/nvidia/nvidia_sdk/JetPack_6.0_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/generic/BCT/tegra234-mb1-bct-device-p3701-0000.dts)... done.
copying misc_config(/home/jetson/nvidia/nvidia_sdk/JetPack_6.0_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/generic/BCT/tegra234-mb1-bct-misc-p3701-0008-flash.dts)... done.
./tegraflash.py --chip "0x23" --applet "/home/jetson/nvidia/nvidia_sdk/JetPack_6.0_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/mb1_t234_prod.bin" --skipuid --cfg readinfo_t234_min_prod.xml --dev_params tegra234-br-bct-diag-boot.dts --device_config tegra234-mb1-bct-device-p3701-0000.dts --misc_config tegra234-mb1-bct-misc-p3701-0008-flash.dts --bins "mb2_applet applet_t234.bin" --cmd "readfuses fuse_t234.bin fuse_t234.xml; dump eeprom cvm cvm.bin; dump try_custinfo custinfo_out.bin; reboot recovery" 
Welcome to Tegra Flash
version 1.0.0
Type ? or help for help and q or quit to exit
Use ! to execute system commands
 
[   0.0185 ] Reading fuses
[   0.0188 ] tegrarcm_v2 --chip 0x23 0 --ismb2applet
[   0.0191 ] File rcm_state open failed
[   0.0193 ] ERROR: failed to read rcm_state
[   0.0193 ] 
[   0.0199 ] tegrasign_v3.py --key None --getmode mode.txt
[   0.0200 ] Assuming zero filled SBK key
[   0.0195 ] Pre-processing config: tegra234-mb1-bct-device-p3701-0000.dts
[   0.0250 ] Pre-processing config: tegra234-mb1-bct-misc-p3701-0008-flash.dts
[   0.0339 ] Parsing partition layout
[   0.0343 ] tegraparser_v2 --pt readinfo_t234_min_prod.xml.tmp
[   0.0352 ] Kernel DTB used: None
[   0.0352 ] WARNING: dce base dtb is not provided

[   0.0352 ] Parsing partition layout
[   0.0355 ] tegraparser_v2 --pt readinfo_t234_min_prod.xml.tmp
[   0.0360 ] Creating list of images to be signed
[   0.0363 ] tegrahost_v2 --chip 0x23 0 --partitionlayout readinfo_t234_min_prod.xml.bin --list images_list.xml zerosbk
[   0.0366 ] MB1: Nvheader already present is mb1_t234_prod_aligned.bin
[   0.0376 ] Header already present for mb1_t234_prod_aligned_sigheader.bin
[   0.0379 ] MB1: Nvheader already present is mb1_t234_prod_aligned.bin
[   0.0423 ] Header already present for mb1_t234_prod_aligned_sigheader.bin
[   0.0427 ] MB1: Nvheader already present is psc_bl1_t234_prod_aligned.bin
[   0.0468 ] Header already present for psc_bl1_t234_prod_aligned_sigheader.bin
[   0.0470 ] adding BCH for mb2_t234_aligned.bin
[   0.0496 ] MB1: Nvheader already present is psc_bl1_t234_prod_aligned.bin
[   0.0604 ] Header already present for psc_bl1_t234_prod_aligned_sigheader.bin
[   0.0606 ] adding BCH for mb2_t234_aligned.bin
[   0.0731 ] Filling MB1 storage info
[   0.0731 ] Parsing dev params for multi chains
[   0.0791 ] Generating br-bct
[   0.0794 ] Updating dev and MSS params in BR BCT
[   0.0794 ] tegrabct_v2 --dev_param tegra234-br-bct-diag-boot_cpp.dtb --brbct br_bct.cfg --chip 0x23 0
[   0.0801 ] Updating bl info
[   0.0804 ] tegrabct_v2 --brbct br_bct_BR.bct --chip 0x23 0 --updateblinfo readinfo_t234_min_prod.xml.bin
[   0.0807 ] WARNING: boot chain is not completed. set to 0
[   0.0814 ] Generating signatures
[   0.0821 ] tegrasign_v3.py --key None --list images_list.xml --pubkeyhash pub_key.key --sha sha512
[   0.0822 ] Assuming zero filled SBK key
[   0.0903 ] Warning: pub_key.key is not found
[   0.0899 ] Parsing dev params for multi chains
[   0.0899 ] Generating br-bct
[   0.0902 ] Updating dev and MSS params in BR BCT
[   0.0902 ] tegrabct_v2 --dev_param tegra234-br-bct-diag-boot_cpp.dtb --brbct br_bct.cfg --chip 0x23 0
[   0.0908 ] Updating bl info
[   0.0912 ] tegrabct_v2 --brbct br_bct_BR.bct --chip 0x23 0 --updateblinfo readinfo_t234_min_prod.xml.bin --updatesig images_list_signed.xml
[   0.0914 ] WARNING: boot chain is not completed. set to 0
[   0.0924 ] Generating SHA2 Hash
[   0.0937 ] Sha saved in br_bct_BR.sha
[   0.0931 ] Get Signed section of bct
[   0.0934 ] tegrabct_v2 --brbct br_bct_BR.bct --chip 0x23 0 --listbct bct_list.xml
[   0.0940 ] Signing BCT
[   0.0946 ] tegrasign_v3.py --key None --list bct_list.xml --pubkeyhash pub_key.key --sha sha512
[   0.0947 ] Assuming zero filled SBK key
[   0.0962 ] Sha saved in br_bct_BR.sha
[   0.0965 ] Warning: pub_key.key is not found
[   0.0959 ] Updating BCT with signature
[   0.0962 ] tegrabct_v2 --brbct br_bct_BR.bct --chip 0x23 0 --updatesig bct_list_signed.xml
[   0.0964 ] Offset :4608 Len :3584
[   0.0968 ] Generating SHA2 Hash
[   0.0975 ] tegrasign_v3.py --key None --list bct_list.xml --sha sha512
[   0.0976 ] Assuming zero filled SBK key
[   0.0976 ] Assuming zero filled SBK key
[   0.0992 ] Sha saved in br_bct_BR.sha
[   0.0988 ] Updating BCT with SHA2 Hash
[   0.0991 ] tegrabct_v2 --brbct br_bct_BR.bct --chip 0x23 0 --updatesha bct_list_signed.xml
[   0.0994 ] Offset :4608 Len :3584
[   0.0998 ] Offset :68 Len :8124
[   0.0999 ] Generating coldboot mb1-bct
[   0.1002 ] tegrabct_v2 --chip 0x23 0 --mb1bct mb1_cold_boot_bct.cfg --misc tegra234-mb1-bct-misc-p3701-0008-flash_cpp.dtb --device tegra234-mb1-bct-device-p3701-0000_cpp.dtb
[   0.1005 ] MB1-BCT version: 0.13
[   0.1007 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_TEMP_QB_DATA/ is not supported
[   0.1018 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_TEMP_QB_IO_BUFFER/ is not supported

[   0.1027 ] Parsing config file :tegra234-mb1-bct-device-p3701-0000_cpp.dtb 
[   0.1029 ] Added Platform Config 9 data with size :- 100
[   0.1029 ] 
[   0.1029 ] Updating mb1-bct with firmware information
[   0.1032 ] tegrabct_v2 --chip 0x23 0 --mb1bct mb1_cold_boot_bct_MB1.bct --updatefwinfo readinfo_t234_min_prod.xml.bin
[   0.1042 ] tegrahost_v2 --chip 0x23 0 --align mb1_cold_boot_bct_MB1_aligned.bct
[   0.1046 ] Generating SHA2 Hash for mb1bct
[   0.1059 ] Sha saved in mb1_cold_boot_bct_MB1_aligned.sha
[   0.1067 ] Sha saved in mb1_cold_boot_bct_MB1.sha
[   0.1064 ] tegrahost_v2 --chip 0x23 0 --magicid MBCT --appendsigheader mb1_cold_boot_bct_MB1_aligned.bct zerosbk
[   0.1067 ] adding BCH for mb1_cold_boot_bct_MB1_aligned.bct
[   0.1081 ] tegrasign_v3.py --key None --list mb1_cold_boot_bct_MB1_aligned_sigheader.bct_list.xml --pubkeyhash pub_key.key --sha sha512
[   0.1082 ] Assuming zero filled SBK key
[   0.1091 ] Warning: pub_key.key is not found
[   0.1089 ] tegrahost_v2 --chip 0x23 0 --updatesigheader mb1_cold_boot_bct_MB1_aligned_sigheader.bct.encrypt mb1_cold_boot_bct_MB1_aligned_sigheader.bct.hash zerosbk
[   0.1097 ] Generating recovery mb1-bct
[   0.1101 ] tegrabct_v2 --chip 0x23 0 --mb1bct mb1_bct.cfg --misc tegra234-mb1-bct-misc-p3701-0008-flash_cpp.dtb --device tegra234-mb1-bct-device-p3701-0000_cpp.dtb
[   0.1105 ] MB1-BCT version: 0.13
[   0.1106 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_TEMP_QB_DATA/ is not supported
[   0.1118 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_TEMP_QB_IO_BUFFER/ is not supported

[   0.1126 ] Parsing config file :tegra234-mb1-bct-device-p3701-0000_cpp.dtb 
[   0.1129 ] Added Platform Config 9 data with size :- 100
[   0.1130 ] Updating mb1-bct with firmware information
[   0.1133 ] tegrabct_v2 --chip 0x23 0 --mb1bct mb1_bct_MB1.bct --recov --updatefwinfo readinfo_t234_min_prod.xml.bin
[   0.1145 ] tegrahost_v2 --chip 0x23 0 --align mb1_bct_MB1_aligned.bct
[   0.1149 ] Generating SHA2 Hash for mb1bct
[   0.1164 ] Sha saved in mb1_bct_MB1_aligned.sha
[   0.1172 ] Sha saved in mb1_bct_MB1.sha
[   0.1170 ] tegrahost_v2 --chip 0x23 0 --magicid MBCT --appendsigheader mb1_bct_MB1_aligned.bct zerosbk
[   0.1173 ] adding BCH for mb1_bct_MB1_aligned.bct
[   0.1186 ] tegrasign_v3.py --key None --list mb1_bct_MB1_aligned_sigheader.bct_list.xml --pubkeyhash pub_key.key --sha sha512
[   0.1187 ] Assuming zero filled SBK key
[   0.1197 ] Warning: pub_key.key is not found
[   0.1195 ] tegrahost_v2 --chip 0x23 0 --updatesigheader mb1_bct_MB1_aligned_sigheader.bct.encrypt mb1_bct_MB1_aligned_sigheader.bct.hash zerosbk
[   0.1202 ] Info: Skip generating mem_bct because sdram_config is not defined
[   0.1202 ] Info: Skip generating mem_bct because sdram_config is not defined
[   0.1202 ] Copying signatures
[   0.1205 ] tegrahost_v2 --chip 0x23 0 --partitionlayout readinfo_t234_min_prod.xml.bin --updatesig images_list_signed.xml
[   0.1244 ] mb1_t234_prod_aligned_sigheader.bin.encrypt filename is from images_list
[   0.1245 ] psc_bl1_t234_prod_aligned_sigheader.bin.encrypt filename is from images_list
[   0.1245 ] Boot Rom communication
[   0.1248 ] tegrarcm_v2 --new_session --chip 0x23 0 --uid --download bct_br br_bct_BR.bct --download mb1 mb1_t234_prod_aligned_sigheader.bin.encrypt --download psc_bl1 psc_bl1_t234_prod_aligned_sigheader.bin.encrypt --download bct_mb1 mb1_bct_MB1_sigheader.bct.encrypt
[   0.1251 ] BR_CID: 0x80012344705DD74F24000000120381C0
[   0.1261 ] Sending bct_br
[   0.1262 ] Sending mb1
[   0.1267 ] Sending psc_bl1
[   0.1406 ] Sending bct_mb1
[   0.1469 ] Boot Rom communication completed
[   0.1476 ] tegrahost_v2 --chip 0x23 0 --align applet_t234_aligned.bin
[   0.1484 ] tegrahost_v2 --chip 0x23 0 --magicid MB2A --appendsigheader applet_t234_aligned.bin zerosbk
[   0.1487 ] adding BCH for applet_t234_aligned.bin
[   0.1594 ] tegrasign_v3.py --key None --list applet_t234_aligned_sigheader.bin_list.xml --pubkeyhash pub_key.key --sha sha512
[   0.1596 ] Assuming zero filled SBK key
[   0.1615 ] Warning: pub_key.key is not found
[   0.1614 ] tegrahost_v2 --chip 0x23 0 --updatesigheader applet_t234_aligned_sigheader.bin.encrypt applet_t234_aligned_sigheader.bin.hash zerosbk
[   0.1629 ] Sending mb2_applet...

[   0.1634 ] tegrarcm_v2 --chip 0x23 0 --pollbl --download applet applet_t234_sigheader.bin.encrypt
[   0.1637 ] BL: version 1.4.0.2-t234-54845784-08a4de08 last_boot_error: 656573201
[   0.3713 ] Sending applet
[   0.3719 ] ERROR: might be timeout in USB write.
Error: Return value 3
Command tegrarcm_v2 --chip 0x23 0 --pollbl --download applet applet_t234_sigheader.bin.encrypt
[   0.4779 ] tegrarcm_v2 --chip 0x23 0 --ismb2applet
[   0.4792 ] tegrarcm_v2 --chip 0x23 0 --ismb2applet
[   0.4804 ] Retrieving board information
[   0.4810 ] tegrarcm_v2 --chip 0x23 0 --oem platformdetails chip chip_info.bin
[   0.4820 ] Retrieving EEPROM data
[   0.4820 ] tegrarcm_v2 --oem platformdetails eeprom cvm /home/jetson/nvidia/nvidia_sdk/JetPack_6.0_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/cvm.bin --chip 0x23 0
[   0.4834 ] tegrarcm_v2 --chip 0x23 0 --ismb2applet
[   0.4842 ] tegrarcm_v2 --chip 0x23 0 --ismb2applet
[   0.4847 ] Dumping customer Info
[   0.4850 ] tegrarcm_v2 --chip 0x23 0 --oem dump bct tmp.bct
[   0.4857 ] tegrabct_v2 --brbct tmp.bct --chip 0x23 0 --custinfo /home/jetson/nvidia/nvidia_sdk/JetPack_6.0_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/custinfo_out.bin
[   0.4860 ] File tmp.bct open failed
[   0.4861 ] Error: try getting custinfo fail. Moving on
[   0.4861 ] Rebooting to recovery mode
[   0.4864 ] tegrarcm_v2 --chip 0x23 0 --ismb2
[   0.4869 ] Rebooting to recovery mode
[   0.4873 ] tegrarcm_v2 --chip 0x23 0 --reboot recovery
Parsing board information failed.

Hello,

Thanks for visiting the NVIDIA Developer forums! Your topic will be best served in the Jetson category.

I will move this post over for visibility.

Cheers,
Tom

Hi r.rana,

Are you using IGX developer kit or IGX board kit?
How did you flash the IGX Orin?

It seems not the expected release for IGX Orin.
Are you using IGX SW 1.0 or 1.1 release?

Hello, I am using the sdkmanager by Nvidia to flash the jetson igx orin (iGPU), over the usb-c port. It always gets detected as Jetson AGX orin.
I am using the Jetson IGX Orin Developer Kit.
Where is the IGX SW version indicated?
And how can I flash IGX SW 1.0??

Thank you!

IGX Orin has many powerful features and it is different from AGX Orin.
IGX SW includes many components and several firmwares like Base OS, BMC FW, SMCU FW…etc.

Please refer to NVIDIA IGX Orin User Guide — NVIDIA IGX Orin - User Guide for details