Mellanox Technologies MT2910 Family [ConnectX-7 Flash Recovery] speed drop

[jdanai]

Hi I found this my ConnectX-7 speed is dropped and see below message.
01:00.0 Memory controller: Mellanox Technologies MT2910 Family [ConnectX-7 Flash Recovery]
Subsystem: Mellanox Technologies MT2910 Family [ConnectX-7 Flash Recovery]
Physical Slot: 2
Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- SERR- <PERR- INTx-
NUMA node: 6
IOMMU group: 73
Capabilities: [40] Power Management version 2
Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [60] Express (v1) Endpoint, MSI 00
DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s unlimited, L1 <32us
ExtTag- AttnBtn- AttnInd- PwrInd- RBE- FLReset- SlotPowerLimit 0.000W
DevCtl: CorrErr+ NonFatalErr+ FatalErr+ UnsupReq-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
MaxPayload 128 bytes, MaxReadReq 128 bytes
DevSta: CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr- TransPend-
LnkCap: Port #0, Speed 2.5GT/s, Width x16, ASPM L0s, Exit Latency L0s unlimited
ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp-
LnkCtl: ASPM Disabled; RCB 64 bytes, Disabled- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 2.5GT/s (ok), Width x16 (ok)
TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-

What is the suggestion to fix?

[Levei_Luo]

Hi ,
The message show ’ ConnectX-7 Flash Recovery’
It seems the NIC is burned in failure.

If the NIC is still under warranty, you can submit a support case through

https://enterprise-support.nvidia.com/s/create-case

to get more support (maybe RMA the NIC).

If the NIC is from an OEM/agent, please contact the OEM/agent to process it.

Regards
Levei