My A2F cannot open the AUDIO PLAYER

[1444612200]

kit_20221016_073839.log (19 Bytes)

[WendyGram]

Hello @1444612200! Could I get some more information from you?

• What is your system environment? Operating System, GPU / GPU Driver?
• What version of A2F are you running?
• Could you please attach a copy of your logs found here: C:\Users<USERNAME>.nvidia-omniverse\logs\Kit\Audio2Face? The logs you attached have no information.

[james.pb]

Hi Wendy - I am currently facing the same issue as @1444612200 - here is the information you requested:

• Windows, NVIDIA A10G gpu, with driver version 528.24
• A2F version 2023.2.0
• I have attached a zipped folder with my logs in - though I believe this file is the one with the logs of interest in “kit_20231215_161601”
  2023.2-20231215T164227Z-001.zip (259.5 KB)

Let me know if theres anything you need :)

Thanks!

[Ehsan.HM]

Hi @james.pb
I don’t see the same errors in your logs. Can you tell us exactly what happens when you use A2F? Is the viewport black? Or the audio player won’t show up? or it shows TensorRT is loading but never finishes? etc

[james.pb]

This is the part at the end of the logs that (I think) is relevant:

2023-12-15 16:26:42 [640,502ms] [Info] [omni.audio2face.utility.scripts.utils] Preparing and loading TensorRT network for: c:\users\administrator\appdata\local\ov\pkg\audio2face-2023.2.0\exts\omni.audio2face.core_deps\deps\audio2face-nets\nets_fullface\mark_v2
2023-12-15 16:26:42 [640,511ms] [Info] [omni.audio2face.utility.scripts.utils] TensorRT network is found: C:\Users\Administrator\AppData\Local\ov\cache\Kit\105.1\c677816d\audio2face-nets\mark_v2\network_device0_fp32.trt
2023-12-15 16:26:42 [640,826ms] [Info] [omni.audio2face.utility.scripts.utils] skin vertex dimension: 61520 tongue vertex dimension: 5602
2023-12-15 16:26:42 [640,828ms] [Info] [omni.audio2face.utility.scripts.utils] (5000, 4)
2023-12-15 16:26:42 [640,851ms] [Warning] [omni.audio2face.utility.scripts.utils] there is no skin mesh connected to the network.
2023-12-15 16:26:42 [640,949ms] [Info] [omni.audio2face.utility.scripts.utils] Setting track: [/World/audio2face/Player_01] -> [/World/audio2face/CoreFullface]
2023-12-15 16:26:42 [640,949ms] [Warning] [omni.audio2face.utility.scripts.utils] Unable to set track, Player Instance does not exist: [/World/audio2face/Player_01]
2023-12-15 16:26:42 [640,949ms] [Info] [omni.audio2face.utility.scripts.utils] Async Task Done: <Task finished name='Task-219' coro=<A2FCoreFullfaceInstance._set_network_name_async() done, defined at c:/users/administrator/appdata/local/ov/pkg/audio2face-2023.2.0/exts/omni.audio2face.core/omni/audio2face/core/scripts/instance_fullface.py:632> result=None>

And here is a screenshot of the console in the app that look very similar to the original post. I get this when I click the “+ AUDIO PLAYER” button under the “Audio2Face Tool” tab on the right hand side of the app.

[Ehsan.HM]

What happens if you click Get Started and wait a little? Does Audio Player show up in Audio2Face Tool tab? (You might have to wait a few minutes the 1st time you try this)

[james.pb]

Hi Ehsan - I have tried the above and face very similar issues. I have attached a screenshot of the console and the relevant log file, with the main error being:

2023-12-16 09:36:24 [98,492ms] [Error] [omni.graph.core.plugin] /World/audio2face/Player: [/World/audio2face] Assertion raised in compute - Instance of type AudioPlayerInstance does not exist: /World/audio2face/Player
  File "c:\users\administrator\appdata\local\ov\pkg\audio2face-2023.2.0\exts\omni.audio2face.player\omni\audio2face\player\ogn\python\nodes\A2FPlayerNode.py", line 19, in compute
    instance = get_ext().player_manager().get_instance(node_name)
  File "c:/users/administrator/appdata/local/ov/pkg/audio2face-2023.2.0/exts/omni.audio2face.common/omni/audio2face/common/scripts/instance_manager.py", line 167, in get_instance
    raise ValueError("Instance of type {} does not exist: {}".format(self.get_type_name(), name))

kit_20231216_093446.log (764.3 KB)

[Simplychenable]

@james.pb i am just another user passing by - can you try 2022.2.1 and see if the same issue persists? (trying to see if it’s an isolated issue) the other consideration could be to try updating your driver version to maybe 537?

[james.pb]

@Simplychenable thanks for the suggestions!

I first tried updating to driver version 537 and the audio2face app then wouldnt open at all :/

Then with 2022.2.1 I face the same error as with 2023.2.0 (and 2023.1.0) - missing audio player with the above errors.

[manjul.149]

Is there any resolution to this issue? I am also facing the same issue. I just started using A2F. But audio player widget is not getting created.

System: Windows,
A2F 2023.2.0
GPU: 4070 Ti

[Ehsan.HM]

Hi @manjul.149 Could you please send your latest Audio2Face log file? It should be located inside C:\Users\<USERNAME>\.nvidia-omniverse\logs\Kit\Audio2Face on Windows and ~/.nvidia-omniverse/logs/Kit/Audio2Face on Linux?

[manjul.149]

Got the solution. It was happening because output audio device (speaker) was not connected.
I think, such error message can be directly shown in the UI, eg: “Audio output not detected!” or so.