My course certificates dissapeared

[am233035m]

Hello,

As stated in the title, my course certificates disappeared. I changed my email connected to the Nvidia account yesterday. Also I completed another course and didn’t get certificate for it.

Here’s the image of all courses. I completed Data Parallelism and Fundamentals back in May.

Here is the image of the last course and it says passed in the bottom right corner. But there is no certificate for it or the other older courses.

[TomNVIDIA]

Hi @am233035m

I just checked your DLI account, nothing is showing up under the email you are using here.

Please open a case with the DLI team to get this sorted out.

Getting Support for DLI Issues

For DLI Course assistance, please visit the DLI Support Page to open a support case. This ensures your request is directed to the appropriate team for timely and accurate support. When submitting your case, please make sure to select the product type “NVIDIA Training and Certification”. [image]