Not able to connect using VNC viewer or remote desktop connection

I am able to connect to jetson nano remotely using putty.
Now I want my users access machine remotely using VNC view. When i try to connect using VNC viewer it is not connecting showing some error message as can’t make connection.
How to use VNC viewer or any other software.
Do i have to provide ip address of the machine in text box saying “Enter a vnc server address or search”. Screenshot of vncviewer is attached here
Do i need to perform some setting on Jetson nano so that user can connect or something is to be done from remote side.
Kindly tell me the steps.

Hi, try this article
https://medium.com/@bharathsudharsan023/jetson-nano-remote-vnc-access-d1e71c82492b