Yesterday I switched from 3080 to 5070ti, nothing else changed, but when I played Cyberpunk 2077, as long as I turned on path tracing and ray reconstruction, and took a photo in photo mode, pressing the photo button would definitely freeze, and then the screen was disabled, only the sound, and after waiting for 1 minute, the game directly reported an error and closed. When I switched back to 3080, there was no such problem, so the problem should be on the 50 series graphics card. When I changed the graphics card and installed the driver, I checked the clean installation
I paid attention to this problem and searched on the Internet, and found that many 50 series graphics cards also reported this problem, so this should not be an isolated case.
My configuration
AMD 7500F 5.4G
BIWIN DDR5 6200 C28
5070ti/3080
Hi. I’m one of the people from that thread. Found this looking online again to see if there are any updates.
So far, it seems to be a 50 series only problem and it doesn’t matter what version of the game you’re running. Overclocks and mods also aren’t a problem. I’ve been going back and forth with CDPR support and did a full clean install to test if there was just something off.
It keeps crashing no matter what. It’s specific to PT in photomode only; regular RT works fine in photomode.
Not sure who’s supposed to fix it, but I hope they do.
Fortunately, I contacted NVIDIA customer service yesterday and tried many solutions. Finally, NVIDIA staff reproduced this problem on their computer. They said it was a bug and they would report the problem and fix it, but they didn’t know when we could use the fixed version.
Good to see it’s not a problem with our hardware; at least we know that.
You said they would report the bug. Did they mean report to their Nvidia team or to CDPR?
I don’t know, because I also posted on CDPR, but I can’t contact CDPR’s customer service. You can also report this problem to them. The more people know about the problem, the better. If no one knows, no one will fix it.
Usually we ask these kind of consumer issues to be moved to the GeForce forums since this forum here serves developer needs. And CDPR already has more direct contact with NVIDIA.
But regarding where there might be a bug, if NVIDIA staff confirmed they could reproduce, then it will be in our internal bug database and actively worked on.
Thanks for bringing this up!
Cheers!
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I’m sorry for taking up the resources of the developer forum, but when I searched the NVIDIA forum, I only found this one. I didn’t find the GeForce forum. When I first found this problem, I didn’t know where to report it. Thank you for your efforts.
