nVidia Orin AGX not booting. Black screen

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
1

Hi,
I have an nVidia Orin AGX development kit and it’s the second time I’m having a problem with it. Once, for some reason system files got corrupted (even though it was closed normally - Jetpack 6.2) and failed to load certain system components on startup. I had to reflash it to get it working again.
Now, however, after the system was trying to boot from a network (because I had an additional network adapter connected, and for some reason Orin can’t maintain boot sequence) and failed, it went to a black screen and has been that way ever since. Booting normally has the white LED turn on, the original network adapter is being powered (green LED on a network switch, to which the nVidia is connected turns green) and that’s it. No power to USB, no image on DP. Nothing. SDK manager does not detect the unit when connected to a host PC via USB A-C cable on USB Type-C port for UFP/DFP. If I force the unit into recovery more, SDK manager detects it as in recovery mode.
The problem is that I don’t want to re-flash it. I can’t loose what’s on the unit.
Please help. Is there a way to diagnose what’s wrong and try and fix it? Alternatively, is there a way to recover the files on the onboard memory?

Thank you in advance
Rafal

2

Hello @ranger24,

There are a couple tricks you could try:

  1. Try connecting the board to the computer via USB using the OTG port. And then check if you can ping the board using the connection that it puts out.
ping 192.168.55.1

If this works, you can try accessing the board through ssh:

ssh username@192.168.55.1
  1. If the USB connection is not working. You could try via ethernet. Check your network for the devices connected to it, and see if you can spot your Jetson board. If so, you can try to ssh into it:
ssh username@ip_address

  1. Try connecting to the board through its UART interface. You should be able to see boot logs and even interact with the board using UART.

  2. As a last rector to recover your data, if you are using some sort of external storage device with your Jetson board, such as an SSD or SD card, you can take it off your Jetson board, then using an adapter you can connect it to your computer and try to access its data that way.

Hope you can get back your data and fix your board.
Please let us know if there is anything else we can help you with, we would love to.

best regards,
Andrew
Embedded Software Engineer at ProventusNova

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