On Windows 11 after opening command prompt, cmd is showing gpu as disabled

I am trying to figure out why my GPU is not connected to external monitor . I scoured the internet for an answer but am getting no where. I am trying to bump up the refresh rate on my Dell S3422DWG gaming monitor above 100Hz and bit by bit i am coming across different elements to why i cant so i am trying to narrow it down due to some articles saying that there is a way.

In the NVIDIA GPU Activity window it is displaying no monitor connected to the GPU (see below attached screenshot). The monitor is connected to a Dell hub via a version 1.4 Display Port cable which can handle much higher than 100Hz

Screenshot 2024-03-18 135330

I came across this cmd prompt for windows 11 to enter the following ’ ```
nvidia-smi --query-gpu=display_active --format=csv,noheader,nounits

![Screenshot 2024-03-18 141025|690x388](upload://g4h88VZu0VZPt3nbk5PKmUdOM1y.png)

Is there is a reason why it is showing disabled and no numbers?

details of my laptop are as follows:
System Model:	OMEN by HP Gaming Laptop 16-wf0xxx
Processor:	13th Gen Intel(R) Core(TM) i7-13700HX, 2100 Mhz, 16 Core(s), 24 Logical Processor(s)
BIOS Version/Date:	Insyde F.14, 15/12/2023
BaseBoard Product:	8BAB
Memory Address: 0x85000000-0x85FFFFFF	NVIDIA GeForce RTX 4070 Laptop GPU
Microsoft Windows [Version 10.0.22631.3296]

Please can you help with this.