quadro K620 Mercury Playback Engine GPU acceleration (CUDA) is Not Available

I am using “NVIDIA Quadro K620” graphics card. Video Rendering and Playback “Mercury Playback Engine GPU acceleration (CUDA)” is not available in Adobe premier pro CC 2019. how to enable it. I was tried NVIDIA latest drivers clean installation also.

also giving eror of

“unable to recover from kernel exception application must be closed”
error code 3 sub code 2

crashing many design application again and again and spoiling my work

Graphics card : NVIDIA Quadro K620
OS : Windows 10 Pro SP1 - 64bit

Thank You,

Hi ajith.kr,

This forum space is for developers using Video Codec SDK to make video streaming tools.

For questions and queries regarding video editing, please post on:


Ryan Park