After upgrading to driver 545 and running a DX11 stereoscopic 3D application in fullscreen mode we observed the application display white when the right eye image should be displayed causing a disorienting strobing effect.
Running the same application in windowed mode works fine the issue appears to only apply to fullscreen or borderless windowed.
debugging the application with Nsight shows that both textures are present on the stereo swapchain it appears the bug occurs after Present() is called.
A6000 Driver: 545.84
Quadro SYNC II Firmware: 2.02
Here is the dxdiag output of the pc DxDiag.txt (93.5 KB).
Of the drivers I have tested the feature still works as expected in drivers including and before 538.15.
Please let me know if you need more information. I have videos of the issue if that would help.
Hope this finds you well. I have taken a video but cannot upload it to the forum. Could you please provide an alternative means of getting the video to you.
As for reproducing the issue, This can be done by loading a stereoscopic video in NVIDIA 3D Vision Player and going into fullscreen mode. Upon entering full screen you will observe the stereoscopic effect break with one of the eyes showing an incorrect image (often the desktop background).
The system you are testing with will require a RTX Quadro GPU and 3D display mode to be active
I am afraid there is not. I tried finding out who might own 3D stereoscopy support but reached a dead end and then lost track of the issue, I am sorry.
The internal bug is opened though, let’s see if I can get more information that way.
We have purchased a large volume of A6000 Quadro GPUS & Quadro SYNC II’s.
Is there any other channels we can go through to get this escalated as our system relies on this feature working.
First party to contact is of course the seller of the Hardware, they should have OEM channels directly to NVIDIA support.
Then there is Enterprise support who should be able to guide you as well.
But I already saw progress on the bug tracker. I will check if it is possible to make it visible to you. Do you have a customer account with NVIDIA yet?
As a quick stop-gap, any chance you could roll back to an earlier driver like 537.70?
Or upgrade to Win11?
We also have the same issue and was hoping to see some progress or update?
We have contacted the Enterprise support and they have advised for 3D Rendering and Stereoscopic on Quadro/RTX/Ada cards to use the regular support channels. So we can’t escalate anything through that channel.
While Windows 11 may be a solution there is no LTSB version for Windows 11 yet and would also be an expensive upgrade path.
So ideally this issue could be addressed on Windows 10
Do you have any update on the progress, priority or visibility of the bug - and when/if it would be resolved for Windows 10?
Hi @Frank_Quadro ,
I have tested a range of both Quadro specific and consumer drivers and can confirm that the 551.23, 552.55 Quadro drivers are broken with the same symptoms as above.
Happy to be able to report progress on this one:
We have a local repro, and have been able to debug this one. We hope to have a fix for this in our next driver releases, for different branches, exact dates tbc. I shall post expected driver versions close to the planned release dates here…
-Frank