Troubleshoot connectivity issues between a USB speaker and microphone connected to a Jetson Nano via a USB hub

I am reaching out to request assistance with a connectivity issue I am experiencing with a USB speaker and microphone (Audio Array AM-C10 USB Plug & Play Conference Microphone & Speaker)connected to my Jetson Nano device.

I am encountering difficulty in getting the USB speaker to function properly with the Jetson Nano. Here are the details of the problem:

  • Setup: I have a USB speaker connected to a USB hub, which is in turn connected to one of the USB ports on the Jetson Nano.
  • Symptoms: When the USB speaker is connected to the USB hub, it is not detected by the system. Additionally, when I attempt to connect the USB speaker directly to a USB port on the Jetson Nano, it disconnects immediately.
  • Troubleshooting Steps Taken I have tried various troubleshooting steps, including checking the power supply, testing different USB ports, and reviewing system logs for error messages, but the issue persists.

I kindly request your assistance in resolving this issue. Any guidance or support you can provide to help me troubleshoot and resolve this problem would be greatly appreciated

Thank you for your attention to this matter.

Please use Jetpack 4.6.4 if you use previous version. And certain USV devices may need more power. Please try with USB hub with external power supply.

The developer kit has the constraint:
Uvcvideo: Non-zero status (-71) in video completion handler - #3 by DaneLLL

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