Hi,
I am encountering an issue when trying to download a model from the NGC Registry. I’m using the following command:
ngc registry model download-version nvidia/riva/rmir_asr_parakeet_1.1b_unified_ml_cs_universal:2.19.0
This command returns a 403 Access Denied error:
Client Error: 403 Response: Access Denied - Url: https://api.ngc.nvidia.com/v2/org/nvidia/team/riva/models/rmir_asr_parakeet_1.1b_unified_ml_cs_universal?resolve-labels=false
I have tried this with two different API keys:
-
One personal key from a standard NGC account with access to NGC Catalog.
-
One service key from a professional account with a valid NVIDIA AI Enterprise subscription and an Entitlement Certificate with access to NGC Catalog, All Scopes and Resources *: nvidia/*
-
Another service key with this time Resources: model: nvidia/* : for this key it seems I can’t login to docker nvcr.io Error response from daemon: Get "https://nvcr.io/v2/": unauthorized:
I can download parakeet-rnnt-riva-1-1b-unified-ml-cs-universal_vtrainable_v1.0 successfully though.
Could you please help me understand why I am being denied access and what steps I can take to resolve this?
Thank you for your assistance.
Hi Jonathan,
Please point me to the model URL on NGC that you are trying to download.
Is there documentation that you are trying to follow that you could point me to as well?
Just trying to get a bit more information.
Thanks!
Hi Aharpster,
Thank you for your reply. I searched on Perplexity and I was under the impression that I could download a .rmir file if I had the right permissions. I found that I have to build it myself Overview — NVIDIA Riva
Thank you
@jonathan.chan1 were you able to access the model?
im in tegra jetson orin, but im also getting similar issue, when using the same command as provided.
sfd@ubuntu:~/soumyadip/riva_dev/riva_quickstart_arm64_v2.24.0$ ngc registry model download-version nvidia/riva/rmir_asr_parakeet_1.1b_unified_ml_cs_universal:2.24.0
{
"error": "Client Error: 403 Response: Access Denied - Request Id: f88d61fb-122976 Url: https://api.ngc.nvidia.com/v2/org/nvidia/team/riva/models/rmir_asr_parakeet_1.1b_unified_ml_cs_universal?resolve-labels=false"
}
im also facing issue when using riva_init.sh
sfd@ubuntu:~/soumyadip/riva_dev/riva_quickstart_arm64_v2.24.0$ sudo bash riva_init.shLogging into NGC docker registry if necessary…Pulling required docker images if necessary…Note: This may take some time, depending on the speed of your Internet connection.
Pulling Riva Speech Server images.Image nvcr.io/nvidia/riva/riva-speech:2.24.0-l4t-aarch64 exists. Skipping.
Downloading models (RMIRs) from NGC…Note: this may take some time, depending on the speed of your Internet connection.To skip this process and use existing RMIRs set the location and corresponding flag in config.sh.2026-02-04 15:31:43 URL:https://xfiles.ngc.nvidia.com/org/nvidia/team/ngc-apps/recipes/ngc_cli/versions/3.48.0/files/ngccli_arm64.zip?versionId=sPn0KF0IeLN_9vFxB35JiAi3I4VPz.AW&Expires=1770305492&Signature=YEjQinUVkvZxD4D9EzEw8zg2UH2IjcH05xpWzDDPoMP4la2yI7TbRRY7Ysb5M483s5QWApbl4F8FZiJO3OAT1wVGnLT3StEOFBxnDH2biyuo9Tg2~RVeJLqFggvzCf4ZE~7W--R0LAofEJCGJRz4CNJuhW2JN-3RU-VxFAPqYasGC42cXgqb5vwEDNg4pLHWJrAi~bVTNA6pEOS7H3270dll8DUBaxtx89wLglxLIla3l-hdvKOIz-KXMNzpHloHou-KJgg1JUcsFD42ycdl8JgC-sz65sAvcTKYHQbTtXvFjXHq6lmiDCLt07i7Mgi9MeEGDgRiPfqepgsxBtdMUQ__&Key-Pair-Id=KCX06E8E9L60W [50007324/50007324] → “ngccli_arm64.zip” [1]/opt/tritonserver
Error: ‘nvidia/riva/models_asr_parakeet_1-1b_en_us_str:2.24.0-tegra-orin’ could not be found.CLI_VERSION: Latest - 4.12.0 available (current: 3.48.0). Please update by using the command ‘ngc version upgrade’
Error: ‘nvidia/riva/models_nlp_punctuation_bert_base_en_us:2.24.0-tegra-orin’ could not be found.Error: ‘nvidia/riva/models_nlp_punctuation_bert_base_en_us:2.24.0-tegra-orin’ could not be found.Error: ‘nvidia/riva/models_tts_magpie_multilingual_ipa:2.24.0-tegra-orin’ could not be found.
[[ tegra != \t\e\g\r\a ]]
[[ tegra == \t\e\g\r\a ]]
‘[’ -d /home/robotics/soumyadip/riva_dev/riva_quickstart_arm64_v2.24.0/model_repository/rmir ‘]’
[[ tegra == \t\e\g\r\a ]]
‘[’ -d /home/robotics/soumyadip/riva_dev/riva_quickstart_arm64_v2.24.0/model_repository/prebuilt ‘]’
echo
echo ‘Riva initialization complete. Run ./riva_start.sh to launch services.’Riva initialization complete. Run ./riva_start.sh to launch services.