USB3 Issues with ZED camera

Autonomous Machines Jetson & Embedded Systems Jetson Nano
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1

Hi,

I’m trying to connect the ZED 3D camera to the Jetson Nano. It seems that the camera is recognized as a USB2 device which limits the resolution of the camera. Any advice how to solve this?

So far, I’ve tried to connect the camera directly and through a powered USB hub but without any success.

Thanks
Yuval

3

Hi,
Does it work if you re-plug the camera? See if it can be SuperSpeed in re-enumeration.

For reference, please share your release version ($ head -1 /etc/nv_tegra_release)

4

Thanks for the quick response! I’ve tried repluggng the camera but nothing seems to work. It is always recognized as a USB2 (480M) on the lsusb list. I used the latest Jetosn image available on the Nvidia website.

5

Hi,
Could you try other cables. We have ZED camera and do not observe the issue.

Don’t see ZED 3D on the website, probably you use ZED 2 or ZED 2i.

6

If there is a HUB involved, try without the HUB, and also with a different HUB. You might also consider posting the actual “lsusb -t” output since it would indicate if a USB3 root_hub is present.

7

It turns out that the camera cable is faulty, switched to a different ZED camera and everything works.
Thanks for all the help!