Video application crashes

I was excited to boot my Nano for the first time this morning. After a couple of tries, it finally booted. I tried to play a couple of videos (Totem) from the NAS, and the device crashes when videos are played in full screen mode. Videos were moved to the desktop and the same results were observed.

Crash includes the operating system is halted and power must be cycled.


  1. Is this a known issue?
  2. is this a software issue?
  3. What is the root cause of the crash?

Any suggestions to diagnose the crash is appreciated.

$ sudo apt-get install --only-upgrade totem
Reading package lists… Done
Building dependency tree
Reading state information… Done
totem is already the newest version (3.26.0-0ubuntu6.2).
The following packages were automatically installed and are no longer required:
apt-clone archdetect-deb busybox-static cryptsetup-bin dpkg-repack gir1.2-timezonemap-1.0 gir1.2-xkl-1.0 grub-common
kde-window-manager kinit kio kpackagetool5 kwayland-data kwin-common kwin-data kwin-x11 libdebian-installer4
libkdecorations2-5v5 libkdecorations2private5v5 libkf5activities5 libkf5attica5 libkf5completion-data libkf5completion5
libkf5declarative-data libkf5declarative5 libkf5doctools5 libkf5globalaccel-data libkf5globalaccel5 libkf5globalaccelprivate5
libkf5idletime5 libkf5jobwidgets-data libkf5jobwidgets5 libkf5kcmutils-data libkf5kcmutils5 libkf5kiocore5 libkf5kiontlm5
libkf5kiowidgets5 libkf5newstuff-data libkf5newstuff5 libkf5newstuffcore5 libkf5package-data libkf5package5 libkf5plasma5
libkf5quickaddons5 libkf5solid5 libkf5solid5-data libkf5sonnet5-data libkf5sonnetcore5 libkf5sonnetui5 libkf5textwidgets-data
libkf5textwidgets5 libkf5waylandclient5 libkf5waylandserver5 libkf5xmlgui-bin libkf5xmlgui-data libkf5xmlgui5
libkscreenlocker5 libkwin4-effect-builtins1 libkwineffects11 libkwinglutils11 libkwinxrenderutils11 libqgsttools-p1
libqt5designer5 libqt5help5 libqt5multimedia5 libqt5multimedia5-plugins libqt5multimediaquick-p5 libqt5multimediawidgets5
libqt5opengl5 libqt5positioning5 libqt5printsupport5 libqt5qml5 libqt5quick5 libqt5quickwidgets5 libqt5sensors5 libqt5sql5
libqt5test5 libqt5webchannel5 libqt5webkit5 libxcb-composite0 libxcb-cursor0 libxcb-damage0 os-prober
python3-dbus.mainloop.pyqt5 python3-icu python3-pam python3-pyqt5 python3-pyqt5.qtsvg python3-pyqt5.qtwebkit python3-sip
qml-module-org-kde-kquickcontrolsaddons qml-module-qtmultimedia qml-module-qtquick2 rdate
Use ‘sudo apt autoremove’ to remove them.
0 upgraded, 0 newly installed, 0 to remove and 161 not upgraded.

For video decoding on Nano, we support two frameworks, gstreamer and tegra_multimedia_api. Please refer to documents:

@DaneLLL Any actionable guidance is appreciated. Especially any diagnostics. Thank you.

We don’t have experience of running NAS(Network Attached Storage). You may check the document and see if it can be applied to your usecase.