After reboot the system becomes unavailable - Jetson AGX Orin 64gb Developer KIT

Robotics & Edge Computing Jetson Systems Jetson AGX Orin
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I was using Jetson AGX Orin with an SSH connection, and I run the command: sudo reboot.

I do this often, and until now, everything worked as normal. Run the command through SSH, the connection would be lost, and then I would connect again.

This time, I did the same thing and the system wouldn’t boot again. We can’t connect anymore, no image is shown on the monitor as well just a black screem. The LED turns on, and the fans also turn on. The two leds on the Ethernet port turn on as well when we connect an ethernet cable, but the Jetson AGX Orin don’t appear in the network, either it old IP or a new one.

We tried using the debug port but nothing appeared on our other Linux system, we also tried the USB-C port to see if anything shows up but nothing.

We tried connecting keyboards and a mouse, but they don’t give any signal of life.

Is the only solution Flashing the system again?

4

Hi @viniciuscg,

We cannot tell yet whether reflashing is necessary. Could you clarify these two points?

  1. Which JetPack/L4T version is installed, if known?
  2. For your debug-port test, did no /dev/ttyACM* devices appear on the Linux host, or did they appear but show no serial output? Please confirm you used the micro-USB port (J26), which is the debug UART port.

Thanks.