Which Workbench location had the issue?
local
What is the Operating System for your local Workbench?
Ubuntu 22.04
What is the Workbench Desktop App version?
0.28.29
Was the issue with the Desktop App or the CLI?
install Desktop App
Summary of the Issue
the local install of AI Workbench on ubuntu times out
i’m behind a proxy and despite setting http(s)_proxy, adding the --proxy-server= flag, trying proxychains and cntlm, i either endup with a timeout clicking on “begin installation” or “www.nvidia.com does not exist”
but i can browse to nvidia.com on the machine. thanks for any advice!
What are the error messages?
15:26:40.332 (check-connection) › FetchError: request to https://www.nvidia.com/ failed, reason: connect ETIMEDOUT 2.17.106.16:443
at ClientRequest. (/tmp/.mount_NVIDIAFNSTS2/resources/app.asar/dist/main/main.js:2:378668)
at ClientRequest.emit (node:events:514:28)
at TLSSocket.socketErrorListener (node:_http_client:501:9)
at TLSSocket.emit (node:events:514:28)
at emitErrorNT (node:internal/streams/destroy:151:8)
at emitErrorCloseNT (node:internal/streams/destroy:116:3)
at process.processTicksAndRejections (node:internal/process/task_queues:82:21)
15:26:40.374 (renderer) › SERVICE: internetAvailableCheck(), CHANNEL: check_connection
15:26:40.380 (renderer) › Navigating to internet-required-error, /transition
15:39:48.025 (renderer) › SERVICE: close(), CHANNEL: close
15:39:48.029 (close-window-channel) › closeWindow.handle()
15:39:48.030 (close-window) › close()
15:39:48.032 (close-window) › close function called 1 {}
15:39:48.033 (tab-registry) › projectTabs cleanupWindowTabRegistry
15:39:48.034 (createWindow-installer) › saveState()
15:39:48.034 (createWindow-installer) › getCurrentPosition()
15:39:48.038 (close-window) › cleanupWindowTabRegistry() response { isCompleted: true }
15:39:48.040 (cleanup) › windowCleanup 1
15:39:48.040 (window-context-registry) › getContextReference() 1
15:39:48.049 (app-quit) › app.on(window-all-closed) Windows closed safe to quit application
15:39:48.050 (close-window-channel) › { success: true }
^C15:49:03.775 (app-quit) › before-quit isRunningShutdown=true flag set for shutdown
What are the steps to reproduce
following the instruction:
Local Ubuntu 22.04 Installation - NVIDIA Docs
and running the install from the command line:
./NVIDIA.[…].AppImage
or the same with --proxy-server=[proxy:port]
thanks for any advice.