Can Omniverse Create and View run in Azure VM with V100?

markyqj · March 10, 2022, 4:23pm

I installed omniverse launcher (Enterprise) and drive successfully, but failed in Create and View.
Just want to make sure whether Create and View could be installed in Azure VM with V100 (NC6s v3).

The error message is as below

2022-03-10 16:00:37 [5,074ms] [Error] [gpu.foundation.plugin] No device could be created. Some known system issues:

The driver is not installed properly and requires a clean re-install.
Your GPUs do not support RayTracing: DXR or Vulkan ray_tracing, or hardware is excluded due to performance.
The driver cannot enumerate any GPU: driver, display or a docker issue. For Vulkan, test it with Vulkaninfo tool from Vulkan SDK, instead of nvidia-smi.

2022-03-10 16:00:38 [5,495ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-03-10 16:00:38 [5,495ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-03-10 16:00:38 [5,946ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-03-10 16:00:38 [5,946ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-03-10 16:00:38 [5,946ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-03-10 16:00:38 [5,946ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-03-10 16:00:43 [11,197ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-03-10 16:00:43 [11,197ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
…
2022-03-10 16:00:45 [13,135ms] [Error] [omni.kit.window.viewport.plugin] Failed to initialize resource manager
2022-03-10 16:00:45 [13,135ms] [Error] [omni.kit.window.viewport.plugin] Failed to prepare GPU Foundation
2022-03-10 16:00:45 [13,135ms] [Error] [omni.kit.window.viewport.plugin] Failed to startup required plugins
2022-03-10 16:00:45 [13,240ms] [Error] [carb.scripting-python.plugin] AttributeError: ‘NoneType’ object has no attribute ‘get_mouse_event_stream’

At:
c:\users\joye\appdata\local\ov\pkg\view-2021.3.10\kit\extscore\omni.kit.window.viewport\omni\kit\viewport\scripts\context_menu.py(27): on_startup
c:/users/joye/appdata/local/ov/pkg/view-2021.3.10/kit/plugins/bindings-python\omni\ext\impl_internal.py(143): _startup_ext
c:/users/joye/appdata/local/ov/pkg/view-2021.3.10/kit/plugins/bindings-python\omni\ext\impl_internal.py(174): startup_all_extensions_in_module
c:/users/joye/appdata/local/ov/pkg/view-2021.3.10/kit/plugins/bindings-python\omni\ext\impl_internal.py(225): startup_all_extensions_in_module
PythonExtension.cpp::startup()(2):

2022-03-10 16:00:45 [13,240ms] [Error] [omni.ext.plugin] [ext: omni.kit.window.viewport-0.0.0] Failed to process python module extension in ‘c:/users/joye/appdata/local/ov/pkg/view-2021.3.10/kit/extscore/omni.kit.window.viewport/.’.
ERROR: Could not find a version that satisfies the requirement numpy==1.19.0 (from versions: none)
ERROR: No matching distribution found for numpy==1.19.0
2022-03-10 16:00:54 [21,496ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.view.compass.plugin.dll!+0x4350
2022-03-10 16:00:54 [21,496ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-10 16:00:54 [21,497ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-10 16:00:54 [21,497ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginStartup
2022-03-10 16:00:54 [21,497ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-10 16:00:54 [21,497ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-10 16:00:54 [21,497ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-10 16:00:54 [21,497ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginStartup
2022-03-10 16:00:54 [21,499ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.kit.app.plugin.dll!+0x10f23
2022-03-10 16:00:54 [21,499ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.kit.app.plugin.dll!+0xb4d1
2022-03-10 16:00:54 [21,502ms] [Fatal] [carb.crashreporter-breakpad.plugin] kit.exe!+0x21ef
2022-03-10 16:00:54 [21,502ms] [Fatal] [carb.crashreporter-breakpad.plugin] kit.exe!+0x2c64
2022-03-10 16:00:54 [21,502ms] [Fatal] [carb.crashreporter-breakpad.plugin] KERNEL32.DLL!BaseThreadInitThunk
2022-03-10 16:00:54 [21,502ms] [Fatal] [carb.crashreporter-breakpad.plugin] ntdll.dll!RtlUserThreadStart

WendyGram · March 14, 2022, 9:35pm

Hello @markyqj! I am checking with the team to get you more information on this. I will post back when I know more!

mirice · March 15, 2022, 12:18am

hello @markyqj -
Thanks for the interest in Omniverse. Unfortunately Create and View require RTX capable hardware (or T4 GPUs with vGPU software for VM support, like AWS g4dn instances).

Any RTX 20xx or RTX 30xx series GPU is needed for Create/View. This is why you are getting these errors.

markyqj · March 15, 2022, 2:41am

Hi @mirice ,

I re-create VM with Azure Standard NC8as T4 v3, and the install driver 511.65-data-center-tesla-desktop-win10-win11-64bit-dch-international.ext.
Got the following error. Would you please check again for me.

Error occurred during installation of View: Command failed: “C:\Users\joye\AppData\Local\ov\pkg\view-2021.3.10\omni.view.warmup.bat”
2022-03-15 02:18:32 [4,555ms] [Error] [gpu.foundation.plugin] No device could be created. Some known system issues:

The driver is not installed properly and requires a clean re-install.
Your GPUs do not support RayTracing: DXR or Vulkan ray_tracing, or hardware is excluded due to performance.
The driver cannot enumerate any GPU: driver, display or a docker issue. For Vulkan, test it with Vulkaninfo tool from Vulkan SDK, instead of nvidia-smi.

2022-03-15 02:18:32 [4,940ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-03-15 02:18:32 [4,940ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-03-15 02:18:33 [5,364ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-03-15 02:18:33 [5,364ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-03-15 02:18:33 [5,364ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-03-15 02:18:33 [5,364ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-03-15 02:18:38 [10,688ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
…
2022-03-15 02:18:38 [10,708ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-03-15 02:18:38 [10,708ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-03-15 02:18:38 [10,708ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-03-15 02:18:38 [10,708ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-03-15 02:18:38 [10,708ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-03-15 02:18:40 [12,479ms] [Error] [omni.kit.window.viewport.plugin] Failed to initialize resource manager
2022-03-15 02:18:40 [12,479ms] [Error] [omni.kit.window.viewport.plugin] Failed to prepare GPU Foundation
2022-03-15 02:18:40 [12,479ms] [Error] [omni.kit.window.viewport.plugin] Failed to startup required plugins
2022-03-15 02:18:40 [12,574ms] [Error] [carb.scripting-python.plugin] AttributeError: ‘NoneType’ object has no attribute ‘get_mouse_event_stream’

At:
c:\users\joye\appdata\local\ov\pkg\view-2021.3.10\kit\extscore\omni.kit.window.viewport\omni\kit\viewport\scripts\context_menu.py(27): on_startup
c:/users/joye/appdata/local/ov/pkg/view-2021.3.10/kit/plugins/bindings-python\omni\ext\impl_internal.py(143): _startup_ext
c:/users/joye/appdata/local/ov/pkg/view-2021.3.10/kit/plugins/bindings-python\omni\ext\impl_internal.py(174): startup_all_extensions_in_module
c:/users/joye/appdata/local/ov/pkg/view-2021.3.10/kit/plugins/bindings-python\omni\ext\impl_internal.py(225): startup_all_extensions_in_module
PythonExtension.cpp::startup()(2):

2022-03-15 02:18:40 [12,574ms] [Error] [omni.ext.plugin] [ext: omni.kit.window.viewport-0.0.0] Failed to process python module extension in ‘c:/users/joye/appdata/local/ov/pkg/view-2021.3.10/kit/extscore/omni.kit.window.viewport/.’.
ERROR: Could not find a version that satisfies the requirement numpy==1.19.0 (from versions: none)
ERROR: No matching distribution found for numpy==1.19.0
2022-03-15 02:18:47 [20,110ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.view.compass.plugin.dll!+0x4350
2022-03-15 02:18:47 [20,110ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-15 02:18:47 [20,110ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-15 02:18:47 [20,110ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginStartup
2022-03-15 02:18:47 [20,110ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-15 02:18:47 [20,110ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-15 02:18:47 [20,110ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginRegisterEx
2022-03-15 02:18:47 [20,110ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.ext.plugin.dll!carbOnPluginStartup
2022-03-15 02:18:47 [20,112ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.kit.app.plugin.dll!+0x10f23
2022-03-15 02:18:47 [20,112ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.kit.app.plugin.dll!+0xb4d1
2022-03-15 02:18:47 [20,114ms] [Fatal] [carb.crashreporter-breakpad.plugin] kit.exe!+0x21ef
2022-03-15 02:18:47 [20,114ms] [Fatal] [carb.crashreporter-breakpad.plugin] kit.exe!+0x2c64
2022-03-15 02:18:47 [20,114ms] [Fatal] [carb.crashreporter-breakpad.plugin] KERNEL32.DLL!BaseThreadInitThunk
2022-03-15 02:18:47 [20,114ms] [Fatal] [carb.crashreporter-breakpad.plugin] ntdll.dll!RtlUserThreadStart

markyqj · March 16, 2022, 1:16pm

@mirice , this problem is solved, and View or Create could be installed and launched successfully.
Share my experience as below: the driver is installed in 3 ways

azure vm nvidia gpu driver extension
nvidia driver download
azure nvidia grid driver

Only 3rd works.

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Can Omniverse Create and View run in Azure VM with V100?

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