Issues abot Installing Isaac Sim on Ubuntu20.04 on laptop

Hi! I’m trying to install isaac sim on my laptop (3070ti | 12th-i9 | Ubuntu20.04) in omniverse launcher. And I have installed nvidia-driver 515 and cuda 11.6. Here the the issues:

Error occurred during installation of Isaac Sim: Command failed: "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/omni.isaac.sim.post.install.sh"
MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0

2022-06-02 05:03:44 [716ms] [Error] [gpu.foundation.plugin] No device could be created. Some known system issues:
- The driver is not installed properly and requires a clean re-install.
- Your GPUs do not support RayTracing: DXR or Vulkan ray_tracing, or hardware is excluded due to performance.
- The driver cannot enumerate any GPU: driver, display or a docker issue. For Vulkan, test it with Vulkaninfo tool from Vulkan SDK, instead of nvidia-smi.
- For Ubuntu, it requires server-xorg-core 1.20.7+ and a display to work without --no-window.
- For Linux dockers, the setup is not complete. Install the latest driver, xServer and NVIDIA container runtime.

2022-06-02 05:03:44 [1,262ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-06-02 05:03:44 [1,262ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-06-02 05:03:44 [1,329ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-06-02 05:03:44 [1,329ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-06-02 05:03:44 [1,329ms] [Error] [carb.cudainterop.plugin] CUDA error 101: cudaErrorInvalidDevice - invalid device ordinal)
2022-06-02 05:03:44 [1,329ms] [Error] [carb.cudainterop.plugin] Failed to set the CUDA device: -1
2022-06-02 05:03:45 [2,273ms] [Error] [omni.kit.window.viewport.plugin] Failed to initialize resource manager
2022-06-02 05:03:45 [2,273ms] [Error] [omni.kit.window.viewport.plugin] Failed to prepare GPU Foundation
2022-06-02 05:03:45 [2,273ms] [Error] [omni.kit.window.viewport.plugin] Failed to startup required plugins
2022-06-02 05:03:45 [2,279ms] [Error] [carb.scripting-python.plugin] AttributeError: 'NoneType' object has no attribute 'get_mouse_event_stream'

At:
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/extscore/omni.kit.window.viewport/omni/kit/viewport/scripts/context_menu.py(27): on_startup
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py(143): _startup_ext
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py(174): startup_all_extensions_in_module
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py(225): startup_all_extensions_in_module
  PythonExtension.cpp::startup()(2): <module>

2022-06-02 05:03:45 [2,279ms] [Error] [omni.ext.plugin] [ext: omni.kit.window.viewport-0.0.0] Failed to process python module extension in '/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/extscore/omni.kit.window.viewport/.'.
2022-06-02 05:03:46 [2,413ms] [Error] [omni.ext.impl._internal] Failed to import python module omni.isaac.core. Error: No module named 'omni.kit.viewport'. Traceback:
Traceback (most recent call last):
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py", line 65, in import_module
    return importlib.import_module(name)
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/python/lib/python3.7/importlib/__init__.py", line 127, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 1006, in _gcd_import
  File "<frozen importlib._bootstrap>", line 983, in _find_and_load
  File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 677, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 728, in exec_module
  File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.core/omni/isaac/core/__init__.py", line 10, in <module>
    from omni.isaac.core.simulation_context.simulation_context import SimulationContext
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.core/omni/isaac/core/simulation_context/__init__.py", line 9, in <module>
    from omni.isaac.core.simulation_context.simulation_context import SimulationContext
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.core/omni/isaac/core/simulation_context/simulation_context.py", line 14, in <module>
    from omni.isaac.core.utils.viewports import set_camera_view
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.core/omni/isaac/core/utils/viewports.py", line 16, in <module>
    import omni.kit.viewport
ModuleNotFoundError: No module named 'omni.kit.viewport'

2022-06-02 05:03:46 [2,413ms] [Error] [carb.scripting-python.plugin] Exception: Extension python module: 'omni.isaac.core' in '/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.core/.' failed to load.

At:
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py(169): startup_all_extensions_in_module
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py(225): startup_all_extensions_in_module
  PythonExtension.cpp::startup()(2): <module>

2022-06-02 05:03:46 [2,413ms] [Error] [omni.ext.plugin] [ext: omni.isaac.core-0.1.12] Failed to process python module extension in '/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.core/.'.
2022-06-02 05:03:46 [2,466ms] [Error] [omni.ext.impl._internal] Failed to import python module omni.isaac.synthetic_utils.tests. Error: No module named 'omni.isaac.core'. Traceback:
Traceback (most recent call last):
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py", line 65, in import_module
    return importlib.import_module(name)
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/python/lib/python3.7/importlib/__init__.py", line 127, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 1006, in _gcd_import
  File "<frozen importlib._bootstrap>", line 983, in _find_and_load
  File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 677, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 728, in exec_module
  File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.synthetic_utils/omni/isaac/synthetic_utils/tests/__init__.py", line 10, in <module>
    from .test_synthetic_utils import *
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.synthetic_utils/omni/isaac/synthetic_utils/tests/test_synthetic_utils.py", line 31, in <module>
    from omni.isaac.core.utils.physics import simulate_async
ModuleNotFoundError: No module named 'omni.isaac.core'

2022-06-02 05:03:46 [2,466ms] [Error] [carb.scripting-python.plugin] Exception: Extension python module: 'omni.isaac.synthetic_utils.tests' in '/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.synthetic_utils/.' failed to load.

At:
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py(169): startup_all_extensions_in_module
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py(225): startup_all_extensions_in_module
  PythonExtension.cpp::startup()(2): <module>

2022-06-02 05:03:46 [2,466ms] [Error] [omni.ext.plugin] [ext: omni.isaac.synthetic_utils-0.1.5] Failed to process python module extension in '/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.synthetic_utils/.'.
2022-06-02 05:03:46 [2,490ms] [Error] [omni.ext.impl._internal] Failed to import python module omni.isaac.synthetic_recorder. Error: No module named 'omni.isaac.synthetic_utils'. Traceback:
Traceback (most recent call last):
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py", line 65, in import_module
    return importlib.import_module(name)
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/python/lib/python3.7/importlib/__init__.py", line 127, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 1006, in _gcd_import
  File "<frozen importlib._bootstrap>", line 983, in _find_and_load
  File "<frozen importlib._bootstrap>", line 967, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 677, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 728, in exec_module
  File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.synthetic_recorder/omni/isaac/synthetic_recorder/__init__.py", line 10, in <module>
    from .extension import *
  File "/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.synthetic_recorder/omni/isaac/synthetic_recorder/extension.py", line 29, in <module>
    from omni.isaac.synthetic_utils import visualization as vis
ModuleNotFoundError: No module named 'omni.isaac.synthetic_utils'

2022-06-02 05:03:46 [2,490ms] [Error] [carb.scripting-python.plugin] Exception: Extension python module: 'omni.isaac.synthetic_recorder' in '/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.synthetic_recorder/.' failed to load.

At:
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py(169): startup_all_extensions_in_module
  /home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/kit/plugins/bindings-python/omni/ext/impl/_internal.py(225): startup_all_extensions_in_module
  PythonExtension.cpp::startup()(2): <module>

2022-06-02 05:03:46 [2,490ms] [Error] [omni.ext.plugin] [ext: omni.isaac.synthetic_recorder-0.1.0] Failed to process python module extension in '/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/exts/omni.isaac.synthetic_recorder/.'.
2022-06-02 05:03:46 [2,869ms] [Fatal] [carb.crashreporter-breakpad.plugin] libcarb.events.plugin.so!carbOnPluginStartup
2022-06-02 05:03:46 [2,870ms] [Fatal] [carb.crashreporter-breakpad.plugin] libcarb.tasking.plugin.so!std::thread::_State_impl<std::thread::_Invoker<std::tuple<void (carb::tasking::Scheduler::*)(unsigned int, int, carb::cpp20::latch*), carb::tasking::Scheduler*, unsigned int, int, carb::cpp20::latch*> > >::_M_run()
2022-06-02 05:03:46 [2,871ms] [Fatal] [carb.crashreporter-breakpad.plugin] libpthread.so.0!funlockfile
2022-06-02 05:03:46 [2,872ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.physxui.plugin.so!carbOnPluginStartup
2022-06-02 05:03:46 [2,873ms] [Fatal] [carb.crashreporter-breakpad.plugin] libcarb.so!omniCoreStart
2022-06-02 05:03:46 [2,875ms] [Fatal] [carb.crashreporter-breakpad.plugin] libcarb.so!omniCoreStart
2022-06-02 05:03:46 [2,876ms] [Fatal] [carb.crashreporter-breakpad.plugin] libcarb.so!releaseFramework
2022-06-02 05:03:46 [2,877ms] [Fatal] [carb.crashreporter-breakpad.plugin] libcarb.so!releaseFramework
2022-06-02 05:03:46 [2,879ms] [Fatal] [carb.crashreporter-breakpad.plugin] libcarb.so!_init
2022-06-02 05:03:46 [2,880ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.ext.plugin.so!void std::vector<std::string, std::allocator<std::string> >::_M_realloc_insert<std::string&>(__gnu_cxx::__normal_iterator<std::string*, std::vector<std::string, std::allocator<std::string> > >, std::string&)
2022-06-02 05:03:46 [2,881ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.ext.plugin.so!carbOnPluginShutdown
2022-06-02 05:03:46 [2,883ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.ext.plugin.so!char* std::string::_S_construct<char*>(char*, char*, std::allocator<char> const&, std::forward_iterator_tag)
2022-06-02 05:03:46 [2,884ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.ext.plugin.so!std::_Rb_tree<std::string, std::string, std::_Identity<std::string>, std::less<std::string>, std::allocator<std::string> >::_M_erase(std::_Rb_tree_node<std::string>*)
2022-06-02 05:03:46 [2,885ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.ext.plugin.so!std::_Rb_tree<std::string, std::string, std::_Identity<std::string>, std::less<std::string>, std::allocator<std::string> >::_M_erase(std::_Rb_tree_node<std::string>*)
2022-06-02 05:03:46 [2,887ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.ext.plugin.so!std::_Rb_tree<std::string, std::string, std::_Identity<std::string>, std::less<std::string>, std::allocator<std::string> >::_M_erase(std::_Rb_tree_node<std::string>*)
2022-06-02 05:03:46 [2,888ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.ext.plugin.so!std::_Hashtable<std::string, std::string, std::allocator<std::string>, std::__detail::_Identity, std::equal_to<std::string>, std::hash<std::string>, std::__detail::_Mod_range_hashing, std::__detail::_Default_ranged_hash, std::__detail::_Prime_rehash_policy, std::__detail::_Hashtable_traits<true, true, true> >::operator=(std::_Hashtable<std::string, std::string, std::allocator<std::string>, std::__detail::_Identity, std::equal_to<std::string>, std::hash<std::string>, std::__detail::_Mod_range_hashing, std::__detail::_Default_ranged_hash, std::__detail::_Prime_rehash_policy, std::__detail::_Hashtable_traits<true, true, true> > const&)
2022-06-02 05:03:46 [2,889ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.kit.app.plugin.so!std::string __gnu_cxx::__to_xstring<std::string, char>(int (*)(char*, unsigned long, char const*, __va_list_tag*), unsigned long, char const*, ...)
2022-06-02 05:03:46 [2,891ms] [Fatal] [carb.crashreporter-breakpad.plugin] libomni.kit.app.plugin.so!_init
2022-06-02 05:03:46 [2,891ms] [Fatal] [carb.crashreporter-breakpad.plugin] kit!_init
2022-06-02 05:03:46 [2,892ms] [Fatal] [carb.crashreporter-breakpad.plugin] libc.so.6!__libc_start_main
2022-06-02 05:03:46 [2,892ms] [Fatal] [carb.crashreporter-breakpad.plugin] kit!_init
/home/rta/.local/share/ov/pkg/isaac_sim-2021.2.1/omni.isaac.sim.post.install.sh: line 10: 15107 Segmentation fault      (core dumped) ${SCRIPT_DIR}/omni.isaac.sim.warmup.sh

And here is the nvidia-smi:

Thu Jun  2 13:27:49 2022       
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 515.48.07    Driver Version: 515.48.07    CUDA Version: 11.7     |
|-------------------------------+----------------------+----------------------+
| GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap|         Memory-Usage | GPU-Util  Compute M. |
|                               |                      |               MIG M. |
|===============================+======================+======================|
|   0  NVIDIA GeForce ...  Off  | 00000000:01:00.0  On |                  N/A |
| N/A   56C    P8    15W /  N/A |    111MiB /  8192MiB |      0%      Default |
|                               |                      |                  N/A |
+-------------------------------+----------------------+----------------------+
                                                                               
+-----------------------------------------------------------------------------+
| Processes:                                                                  |
|  GPU   GI   CI        PID   Type   Process name                  GPU Memory |
|        ID   ID                                                   Usage      |
|=============================================================================|
|    0   N/A  N/A      1147      G   /usr/lib/xorg/Xorg                 22MiB |
|    0   N/A  N/A      1845      G   /usr/lib/xorg/Xorg                 86MiB |
+-----------------------------------------------------------------------------+

I found the same issue but no answer. And I have tried different version about cuda and nvidia-drivers which didn’t work. And I’m sure that cuda is working after testing the samples. Aslo I reinstall the server-xorg-core to upgrade to the newest version.

Hi. Are you able to install and launch Create?
Try this: Error occurred during installation of Isaac Sim - #2 by wensongc

Hi~Thank you for your reply.
Actually I have export the MESA_GL_VERSION_OVERRIDE=4.6 in bashrc but it didn’t work. And I tried the newest 22version. It still has issues but not the same. Here is new issues:

Error occurred during installation of Isaac Sim: Command failed: "/home/rta/.local/share/ov/pkg/isaac_sim-2022.1.0/omni.isaac.sim.post.install.sh"
MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0

2022-06-04 12:36:43 [305ms] [Error] [gpu.foundation.plugin] No device could be created. Some known system issues:
- The driver is not installed properly and requires a clean re-install.
- Your GPUs do not support RayTracing: DXR or Vulkan ray_tracing, or hardware is excluded due to performance.
- The driver cannot enumerate any GPU: driver, display or a docker issue. For Vulkan, test it with Vulkaninfo tool from Vulkan SDK, instead of nvidia-smi.
- For Ubuntu, it requires server-xorg-core 1.20.7+ and a display to work without --no-window.
- For Linux dockers, the setup is not complete. Install the latest driver, xServer and NVIDIA container runtime.

../src/intel/isl/isl.c:2105: FINISHME: ../src/intel/isl/isl.c:isl_surf_supports_ccs: CCS for 3D textures is disabled, but a workaround is available.
UsdE57FileFormat
OmniAssetFileFormat
2022-06-04 12:36:45 [2,017ms] [Error] [gpu.foundation.plugin] Raytracing is not supported on GPU: 0. Hardware, driver or Operating system upgrade is required.
2022-06-04 12:36:45 [2,017ms] [Error] [carb.scenerenderer-rtx.plugin] rtx driver verification failed.
2022-06-04 12:36:51 [8,403ms] [Error] [omni.kit.compatibility_checker.scripts.extension] RTX engine creation failed. RTX renderers in viewport will be disabled. Please make sure selected GPU is RTX-capable, and GPU drivers meet requirements.
MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0

2022-06-04 12:37:02 [168ms] [Error] [gpu.foundation.plugin] No device could be created. Some known system issues:
- The driver is not installed properly and requires a clean re-install.
- Your GPUs do not support RayTracing: DXR or Vulkan ray_tracing, or hardware is excluded due to performance.
- The driver cannot enumerate any GPU: driver, display or a docker issue. For Vulkan, test it with Vulkaninfo tool from Vulkan SDK, instead of nvidia-smi.
- For Ubuntu, it requires server-xorg-core 1.20.7+ and a display to work without --no-window.
- For Linux dockers, the setup is not complete. Install the latest driver, xServer and NVIDIA container runtime.

../src/intel/isl/isl.c:2105: FINISHME: ../src/intel/isl/isl.c:isl_surf_supports_ccs: CCS for 3D textures is disabled, but a workaround is available.
WARNING: You are using pip version 20.1.1; however, version 22.1.2 is available.
You should consider upgrading via the '/home/rta/.local/share/ov/pkg/isaac_sim-2022.1.0/kit/python/bin/python3 -m pip install --upgrade pip' command.
OmniAssetFileFormat
2022-06-04 12:37:07 [5,500ms] [Error] [gpu.foundation.plugin] Raytracing is not supported on GPU: 0. Hardware, driver or Operating system upgrade is required.
2022-06-04 12:37:07 [5,500ms] [Error] [carb.scenerenderer-rtx.plugin] rtx driver verification failed.
2022-06-04 12:37:09 [7,373ms] [Error] [rtx.neuraylib.plugin] [DYNLIB:IO]   0.1   DYNLIB io   error: /home/rta/.local/share/ov/pkg/isaac_sim-2022.1.0/kit/python/bin/libs/iray/libnvindex.so: cannot open shared object file: No such file or directory
2022-06-04 12:37:09 [7,373ms] [Error] [rtx.neuraylib.plugin] [INDEX:MAIN]   0.1   INDEX  main error: Failed to load /home/rta/.local/share/ov/pkg/isaac_sim-2022.1.0/kit/python/bin/libs/iray/libnvindex.so
WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/pandas/
ERROR: Could not find a version that satisfies the requirement grpcio>=1.24.3 (from tensorboard) (from versions: none)
ERROR: No matching distribution found for grpcio>=1.24.3
WARNING: You are using pip version 21.2.1+nv1; however, version 22.1.2 is available.
You should consider upgrading via the '/home/rta/.local/share/ov/pkg/isaac_sim-2022.1.0/kit/python/bin/python3 -m pip install --upgrade pip' command.

Do you see similar issues with Create?
Try downgrading to a 510 or 470 drivers.

OK,I’ll try 510 since I have tried 470 already which show the version is too old while intalling the nvidia-driver.

1 Like

Hi. I haven’t tried the Create. But the Isaac Sim works well.

1 Like