How do I reinstall Omniverse Create

It crashes immediately after startup. I was able to start it before.

Thinking that the problem was caused by the previous settings, I uninstalled and then reinstalled, but there was no change.

How can I reinstall it?

The details are as shown in the log file below.


[Info] [carb] Logging to file: C:/Users/username/.nvidia-omniverse/logs/Kit/Create/2021.1/kit_20210608_010642.log

[Info] [carb] Initializing plugin: carb.events.plugin (interfaces: [carb::events::IEvents v0.2]) (impl: carb.events.plugin)

2021-06-07 16:06:45 [2,761ms] [Warning] [gpu.foundation] Skipping unsupported non-RTX GPU: NVIDIA Quadro GP100

2021-06-07 16:06:45 [2,761ms] [Warning] [gpu.foundation] Skipping unsupported non-RTX GPU: NVIDIA Quadro GP100

2021-06-07 16:06:45 [2,761ms] [Warning] [gpu.foundation] Skipping unsupported non-RTX GPU: NVIDIA Quadro GP100

2021-06-07 16:06:45 [2,761ms] [Warning] [gpu.foundation] Skipping unsupported non-RTX GPU: NVIDIA Quadro GP100

2021-06-07 16:06:45 [2,761ms] [Error] [gpu.foundation] No device could be created.

[0.252s] Loading user config located at: ‘C:/Users/username/AppData/Local/ov/data/Kit/Create/2021.1/user.config.json’
[0.581s] [ext: omni.assets-0.0.0] startup
[0.587s] [ext: omni.kit.window.splash-0.0.0] startup
[0.664s] [ext: omni.kit.async_engine-0.0.0] startup
[0.677s] [ext: omni.kit.agent-0.1.0] startup
[0.685s] [ext: omni.kit.splash-0.1.0] startup
[0.707s] [ext: omni.kit.loop-default-0.1.0] startup
[0.708s] [ext: omni.kit.test-0.0.0] startup
[0.734s] [ext: omni.kit.pipapi-0.0.0] startup
[0.751s] [ext: omni.kit.pip_archive-0.0.0] startup
[0.763s] [ext: omni.services.facilities.base-1.0.0] startup
[0.775s] [ext: omni.services.core-1.1.0] startup
[1.026s] [ext: omni.services.transport.server.base-1.0.0] startup
[1.041s] [ext: omni.services.transport.server.http-1.0.0] startup
[1.321s] [ext: omni.timeline-0.0.0] startup
[1.334s] [ext: omni.kit.commands-0.0.0] startup
[1.361s] [ext: carb.audio-0.1.0] startup
[1.373s] [ext: omni.usd-0.1.8] startup
[1.744s] [ext: omni.client-0.1.0] startup
[1.794s] [ext: omni.services.registry-1.0.0] startup
[2.575s] [ext: omni.stats-0.0.0] startup
[2.595s] [ext: omni.appwindow-0.1.0-rc1] startup
[2.645s] [ext: omni.kit.renderer.core-0.0.0] startup

|---------------------------------------------------------------------------------------------|
| Driver Version: 465.89 | Graphics API: D3D12
|=============================================================================================|
| GPU | Name | Active | LDA | GPU Memory | Vendor-ID | LUID |
| | | | | | Device-ID | UUID |
|---------------------------------------------------------------------------------------------|
| 0 | NVIDIA Quadro GP100 | | | 16294 MB | 10de | 115b3000… |
| | | | | | 15f0 | 0 |
|---------------------------------------------------------------------------------------------|
| 1 | NVIDIA Quadro GP100 | | | 16294 MB | 10de | 12151000… |
| | | | | | 15f0 | 0 |
|=============================================================================================|
| OS: Windows, Version: 10.0 (1909), Build: 18363
| Processor: Intel(R) Core™ i7-6900K CPU @ 3.20GHz | Cores: 8 | Logical: 16
|---------------------------------------------------------------------------------------------|
| Total Memory (MB): 130992 | Free Memory: 121321
| Total Page/Swap (MB): 150448 | Free Page/Swap: 135987
|---------------------------------------------------------------------------------------------|

|---------------------------------------------------------------------------------------------|
| Driver Version: 465.89 | Graphics API: D3D12
|=============================================================================================|
| GPU | Name | Active | LDA | GPU Memory | Vendor-ID | LUID |
| | | | | | Device-ID | UUID |
|---------------------------------------------------------------------------------------------|
| 0 | NVIDIA Quadro GP100 | Yes | | 16294 MB | 10de | 115b3000… |
| | | | | | 15f0 | 0 |
|---------------------------------------------------------------------------------------------|
| 1 | NVIDIA Quadro GP100 | Yes | | 16294 MB | 10de | 12151000… |
| | | | | | 15f0 | 0 |
|=============================================================================================|
| OS: Windows, Version: 10.0 (1909), Build: 18363
| Processor: Intel(R) Core™ i7-6900K CPU @ 3.20GHz | Cores: 8 | Logical: 16
|---------------------------------------------------------------------------------------------|
| Total Memory (MB): 130992 | Fr2021-06-07 16:06:46 [3,238ms] [Warning] [omni.kit.renderer.plugin] RT-capable GPU not found, switching to compatibility mode

2021-06-07 16:06:48 [6,133ms] [Error] [omni.kit.window.viewport.plugin] Failed to initialize resource manager

2021-06-07 16:06:48 [6,133ms] [Error] [omni.kit.window.viewport.plugin] Failed to prepare GPU Foundation

ee Memory: 121239
| Total Page/Swap (MB): 150448 | Free Page/Swap: 135789
|---------------------------------------------------------------------------------------------|
[4.185s] [ext: omni.ui-2.1.2] startup
[4.240s] [ext: omni.kit.mainwindow-0.0.0] startup
[4.276s] [ext: omni.kit.uiapp-0.0.0] startup
[4.287s] [ext: omni.kit.tagging-0.1.0] startup
[4.432s] [ext: omni.kit.search_core-1.0.0] startup
[4.457s] [ext: omni.kit.widget.path_field-2.0.0] startup
[4.486s] [ext: omni.services.transport.client.base-1.0.0] startup
[4.511s] [ext: omni.kit.window.popup_dialog-1.0.0] startup
[4.543s] [ext: omni.kit.widget.filebrowser-2.0.4] startup
[4.582s] [ext: omni.kit.widget.browser_bar-2.0.0] startup
[4.615s] [ext: omni.services.client-0.2.0] startup
[4.688s] [ext: omni.kit.window.filepicker-2.0.3] startup
[4.811s] [ext: omni.services.transport.client.http_async-1.0.0] startup
[5.018s] [ext: omni.kit.stage_templates-1.0.3] startup
[5.054s] [ext: omni.kit.asset_converter-1.0.1] startup
[5.099s] [ext: omni.kit.material.library-1.0.3] startup
[5.140s] [ext: omni.kit.thumbnails.images-0.1.0] startup
[5.175s] [ext: omni.kit.window.file-1.0.1] startup
[5.420s] [ext: omni.kit.window.script_editor-1.5.0] startup
[5.426s] [ext: omni.kit.context_menu-1.0.5] startup
[5.461s] [ext: omni.kit.menu.utils-1.0.1] startup
[5.503s] [ext: omni.kit.window.content_browser-2.0.3] startup
[5.641s] [ext: omni.kit.window.preferences-1.0.1] startup
[5.903s] [ext: omni.kit.tool.asset_exporter-1.0.2] startup
[5.949s] [ext: omni.kit.menu.file-1.0.1] startup
[5.991s] [ext: omni.kit.window.usd_paths-1.0.3] startup
[6.043s] [ext: omni.kit.filebrowser_column.tags-1.0.0] startup
[6.087s] [ext: omni.kit.tool.collect-2.0.0] startup
[6.142s] [ext: omni.usdphysics-1.1.0] startup
[6.144s] [ext: omni.hydra.rtx-0.1.0] startup
[6.165s] [ext: omni.renderer-rtx-0.0.0] startup
[6.168s] [ext: omni.kvdb-0.0.0] startup
[6.201s] [ext: omni.convexdecomposition-1.1.0] startup
[6.237s] [ext: omni.kit.window.viewport-0.0.0] startup
[6.406s] [ext: omni.kit.widget.stage-2.3.3] startup
[6.470s] [ext: omni.localcache-0.0.0] startup
[6.508s] [ext: omni.debugdraw-0.0.0] startup
[6.545s] [ext: omni.kit.window.provide_feedback-0.1.0] startup
[7.175s] [ext: omni.physx-1.1.0-5.1] startup
[7.512s] [ext: omni.videoencoding-0.0.0] startup
[7.526s] [ext: omni.kit.renderer.capture-0.0.0] startup
[7.587s] [ext: omni.rtx.window.settings-0.6.0] startup
[7.632s] [ext: omni.kit.window.property-0.0.0] startup
[7.691s] [ext: omni.kit.capture-0.3.2] startup
[7.750s] [ext: omni.rtx.settings.core-0.5.4] startup
[7.795s] [ext: omni.kit.window.profiler-1.0.0] startup
[7.858s] [ext: omni.kit.property.usd-3.4.2] startup
[8.047s] [ext: omni.kit.window.movie_maker-0.3.1] startup
[8.117s] [ext: omni.kit.widget.layers-0.3.1] startup
[8.206s] [ext: omni.physx.ui-1.1.0-5.1] startup
[8.252s] [ext: omni.kit.widget.stage_icons-1.0.0] startup
[8.314s] [ext: omni.kit.property.material-1.4.1] startup
[8.379s] [ext: omni.kit.usd_undo-0.0.0] startup
[8.439s] [ext: omni.kit.property.layer-1.0.1] startup
[8.503s] [ext: omni.kit.window.toolbar-0.0.0] startup
[8.582s] [ext: omni.kit.window.stage-2.3.2] startup
[8.657s] [ext: omni.kit.property.physx-0.1.0] startup
[8.791s] [ext: omni.kit.property.transform-1.0.2] startup
[8.868s] [ext: omni.kit.property.audio-1.0.3] startup
[8.943s] [ext: omni.kit.property.geometry-1.0.6] startup
[9.015s] [ext: omni.kit.widget.graph-1.0.2] startup
[9.096s] [ext: omni.physx.vehicle-1.1.0-5.1] startup
[9.158s] [ext: omni.physx.cct-1.1.0-5.1] startup
[9.209s] [ext: omni.kit.property.light-1.0.2] startup
[9.284s] [ext: omni.kit.property.camera-1.0.2] startup
[9.359s] [ext: omni.kit.window.extensions-1.0.2] startup
[9.443s] [ext: omni.kit.primitive.mesh-1.0.0] startup
[9.526s] [ext: omni.physx.bundle-1.1.0-5.1] startup
[9.526s] [ext: omni.kit.window.console-0.0.0] startup
[9.531s] [ext: omni.kit.property.bundle-1.2.2] startup
[9.611s] [ext: omni.kit.widget.live-0.0.0] startup
[9.614s] [ext: omni.kit.tool.asset_importer-2.0.0] startup
[9.700s] [ext: omni.kit.window.about-0.2.1] startup
[9.786s] [ext: omnWindows fatal exception: access violation

Current thread 0x0000025c (most recent call first):
2021-06-07 16:06:59 [16,346ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.debugdraw.plugin.dll!carbOnPluginStartup

2021-06-07 16:06:59 [16,346ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.physxui.plugin.dll

2021-06-07 16:06:59 [16,346ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.physxui.plugin.dll

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.physxui.plugin.dll

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.physxui.plugin.dll

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.stageupdate.plugin.dll

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.usd.dll!omni::usd::UsdContext::unsubscribeLiveModeUpdateEvent

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.usd.dll!omni::usd::UsdContext::SetBoundingBoxSemanticId

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.usd.dll!omni::usd::OmniUsdMessenger::~OmniUsdMessenger

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] carb.events.plugin.dll

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] carb.events.plugin.dll

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] carb.events.plugin.dll

2021-06-07 16:06:59 [16,347ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.kit.loop-default.plugin.dll

2021-06-07 16:06:59 [16,348ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.kit.app.plugin.dll

2021-06-07 16:06:59 [16,348ms] [Fatal] [carb.crashreporter-breakpad.plugin] omni.kit.app.plugin.dll

2021-06-07 16:06:59 [16,348ms] [Fatal] [carb.crashreporter-breakpad.plugin] kit.exe

2021-06-07 16:06:59 [16,348ms] [Fatal] [carb.crashreporter-breakpad.plugin] kit.exe

2021-06-07 16:06:59 [16,354ms] [Fatal] [carb.crashreporter-breakpad.plugin] KERNEL32.DLL!BaseThreadInitThunk

2021-06-07 16:06:59 [16,354ms] [Fatal] [carb.crashreporter-breakpad.plugin] ntdll.dll!RtlUserThreadStart

Hey @psorz. Sorry to hear about your issues. Can you please try using the cleanup tool?(Run as Administrator), then reboot and try installing again? Thanks.
https://docs.omniverse.nvidia.com/prod_launcher/prod_utilities/cleanup-tool.html

1 Like

Thank you. I am now able to launch Omniverse Create.

1 Like