Drive AGX Not powering on freshly out of the package

Autonomous Vehicles DRIVE AGX Orin DRIVE AGX Orin General
1

Please provide the following info (tick the boxes after creating this topic):
Software Version
DRIVE OS 6.0.10.0
Target Operating System
Linux

Hardware Platform
DRIVE AGX Orin Developer Kit (not sure its number)
SDK Manager Version
2.1.0
Issue Description
Drive AGX Orin does not power up even the first time it was taken out of the package received

Fans are not running. No LED is shown up. Only one tera term output is received and that is given below

Logs
*************** NvShell Initialization Start******************
DRIVE-V6.0.4-P3710-AFW-Aurix-StepB-5.05.03
Compilation date: Jul 16 2022, 01:07:14
Enter ‘help’ to see the available commands.

*************** NvShell Initialized *************************
Press ‘Enter’ for NvShell prompt

MCU_FOH: E2E Initialized
MCU_FOH: Initialization done
INFO: MCU_PLTFPWRMGR: Power-on Triggered…
MCU_FOH: SOC error pin is asserted
ERROR: MCU_PLTFPWRMGR: Enable Pre-regulator Request failed …Move to error state !
INFO: MCU_SWC_FanControl: max_rpm fan1 : 0
INFO: MCU_SWC_FanControl: maxrpm of fan1 has more than 50 percent deviation against rated maxrpm
INFO: MCU_SWC_FanControl: max_rpm fan2 : 0
INFO: MCU_SWC_FanControl: maxrpm of fan2 has more than 50 percent deviation against rated maxrpm

NvShell>poweroff
Info: Executing cmd: poweroff, argc: 0, args:
NvShell>INFO: MCU_PLTFPWRMGR: Powering off
INFO: MCU_PLTFPWRMGR: DL Ready drive to LOW !
INFO: MCU_PLTFPWRMGR: Orin TMON disable …
INFO: MCU_PLTFPWRMGR: Board TMON disable …
INFO: MCU_PLTFPWRMGR: VRS11 PG Monitoring disable …
INFO: MCU_PltfPwrMgr: Ethernet peripherals de-initialized
ERROR: MCU_PLTFPWRMGR: Request VMON Power-down sequence verification failed …Continue sequence !

INFO: MCU_PLTFPWRMGR: Power down sequence is complete !
Command Executed
MCU_FOH: MCU FOH : Power state notification for Orin power off

NvShell>poweron
Info: Executing cmd: poweron, argc: 0, args:
NvShell>INFO: MCU_PLTFPWRMGR: Powering up
ERROR: MCU_PLTFPWRMGR: Enable Pre-regulator Request failed …Move to error state !

NvShell>

6

Dear @bharath.rajaram ,
Could you share lsusb output on host? Also, are you able to access tegra console using (sudo minicom -D /dev/ttyACM0) ?

Also, could you check my private message

8

Dear @bharath.rajaram ,
Firstly, please check if tegra console can be accessed and update the status. Could you please share the logs of lsusb on host after setting the board in recovery mode from Aurix. I have shared the commands via PM already. I don’t see logs in private message. Could you please share the full logs for review.

If two NVIDIA devices are visible in lsusb. Could you please change the bootchain and see if the tegra console can be accessed in other bootchain.

9

Suspecting issue with HW. Filed bug for internally. I will update you the status via private message.