eMMC Flash Failing: Jetpack 5.0.2(+) via SDK Manager

Autonomous Machines Jetson & Embedded Systems Jetson Xavier NX
1

System Setup:

Host OS: Ubuntu 20.04.4 (note NOT a vm)
SDK Manager: v2.0.0-11405
Jetson Hardware: Jetson Nano B01 carrier // Xavier NX production module (16GB eMMC & 8GB RAM (new))

While flashing the Xavier NX via SDK manager, I am receiving an error early in the flash process, which then cascades to several more errors before a final (unsuccessful) termination.

19:14:38 SUMMARY: Drivers for Jetson - target_image: Install completed successfully.
19:14:38 SUMMARY: File System and OS - target_image: Install completed successfully.
19:15:09 ERROR: Flash Jetson Xavier NX - flash: 36144 blocks
19:15:09 ERROR: Flash Jetson Xavier NX - flash: gzip: /home/cameron/nvidia/nvidia_sdk/JetPack_5.0.2_Linux_JETSON_XAVIER_NX_TARGETS/Linux_for_Tegra/kernel/Image: not in gzip format
19:15:14 ERROR: Flash Jetson Xavier NX - flash: 53066 blocks
19:15:14 ERROR: Flash Jetson Xavier NX - flash: 20+0 records in
19:15:14 ERROR: Flash Jetson Xavier NX - flash: 20+0 records out
19:15:14 ERROR: Flash Jetson Xavier NX - flash: 20 bytes copied, 9.7819e-05 s, 204 kB/s
19:15:41 ERROR: Flash Jetson Xavier NX - flash: 131072+0 records in
19:15:41 ERROR: Flash Jetson Xavier NX - flash: 131072+0 records out
19:15:41 ERROR: Flash Jetson Xavier NX - flash: 67108864 bytes (67 MB, 64 MiB) copied, 0.159157 s, 422 MB/s
19:15:53 ERROR: Flash Jetson Xavier NX - flash: Error: Return value 8
19:15:53 ERROR: Flash Jetson Xavier NX - flash: *** ERROR: flashing failed.
19:15:53 ERROR: Flash Jetson Xavier NX - flash: [exec_command]: /bin/bash -c /tmp/tmp_NV_L4T_FLASH_XAVIER_NX_WITH_OS_IMAGE_COMP.cameron.sh; [error]: *** ERROR: flashing failed.
19:15:53 ERROR: Flash Jetson Xavier NX - flash: command terminated with error
9:15:53 SUMMARY: Flash Jetson Xavier NX - flash: First Error: Installation failed.

Note: Using the exact same hardware and host software configuration, I was able to successfully program another (new) Xavier NX module. I simply swapped modules, and repeated the steps exactly. I am leaning towards hardware issue with the suspect module, but I’d like to discuss this before attempting an RMA. There are no visible signs of damage to the module itself. I have also attempted this process on a separate PC with the same OS and SDK manager config, and newer Jetpack 5 releases, with no success. I have attached the SDK Mgr logs below.

FYI: I have been working with Jetsons for about 3 years (TX1/2, AGX Xavier, Xavier NX, Nano, Orin) and I have not encountered a flash issue this bad before. Need some second opinions regarding how to proceed.

SDKM_logs_JetPack_5.0.2_(rev._2)_Linux_for_Jetson_Xavier_NX_modules_2024-01-10_19-01-59.zip (101.9 KB)

3

Hi,

I feel like you bumped into the same situation as this guy, which turned out to be hardware malfunction.

Maybe you can first try what you can capture with serial console during flashing.

4

I was unable to find a functional solution for this problem. However, I was able to return the module to the vendor. As I mentioned before, I simply swapped to another Xavier NX module and there were no problems. I suspect there is a deep issue in the module that I cannot detect externally, unlike the person in the thread you linked. I appreciate the help regardless.

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