eMMC Flash Failing: Jetpack 5.0.2(+) via SDK Manager

[crmann25]

System Setup:

Host OS: Ubuntu 20.04.4 (note NOT a vm)
SDK Manager: v2.0.0-11405
Jetson Hardware: Jetson Nano B01 carrier // Xavier NX production module (16GB eMMC & 8GB RAM (new))

While flashing the Xavier NX via SDK manager, I am receiving an error early in the flash process, which then cascades to several more errors before a final (unsuccessful) termination.

19:14:38 SUMMARY: Drivers for Jetson - target_image: Install completed successfully.
19:14:38 SUMMARY: File System and OS - target_image: Install completed successfully.
19:15:09 ERROR: Flash Jetson Xavier NX - flash: 36144 blocks
19:15:09 ERROR: Flash Jetson Xavier NX - flash: gzip: /home/cameron/nvidia/nvidia_sdk/JetPack_5.0.2_Linux_JETSON_XAVIER_NX_TARGETS/Linux_for_Tegra/kernel/Image: not in gzip format
19:15:14 ERROR: Flash Jetson Xavier NX - flash: 53066 blocks
19:15:14 ERROR: Flash Jetson Xavier NX - flash: 20+0 records in
19:15:14 ERROR: Flash Jetson Xavier NX - flash: 20+0 records out
19:15:14 ERROR: Flash Jetson Xavier NX - flash: 20 bytes copied, 9.7819e-05 s, 204 kB/s
19:15:41 ERROR: Flash Jetson Xavier NX - flash: 131072+0 records in
19:15:41 ERROR: Flash Jetson Xavier NX - flash: 131072+0 records out
19:15:41 ERROR: Flash Jetson Xavier NX - flash: 67108864 bytes (67 MB, 64 MiB) copied, 0.159157 s, 422 MB/s
19:15:53 ERROR: Flash Jetson Xavier NX - flash: Error: Return value 8
19:15:53 ERROR: Flash Jetson Xavier NX - flash: *** ERROR: flashing failed.
19:15:53 ERROR: Flash Jetson Xavier NX - flash: [exec_command]: /bin/bash -c /tmp/tmp_NV_L4T_FLASH_XAVIER_NX_WITH_OS_IMAGE_COMP.cameron.sh; [error]: *** ERROR: flashing failed.
19:15:53 ERROR: Flash Jetson Xavier NX - flash: command terminated with error
9:15:53 SUMMARY: Flash Jetson Xavier NX - flash: First Error: Installation failed.

Note: Using the exact same hardware and host software configuration, I was able to successfully program another (new) Xavier NX module. I simply swapped modules, and repeated the steps exactly. I am leaning towards hardware issue with the suspect module, but I’d like to discuss this before attempting an RMA. There are no visible signs of damage to the module itself. I have also attempted this process on a separate PC with the same OS and SDK manager config, and newer Jetpack 5 releases, with no success. I have attached the SDK Mgr logs below.

FYI: I have been working with Jetsons for about 3 years (TX1/2, AGX Xavier, Xavier NX, Nano, Orin) and I have not encountered a flash issue this bad before. Need some second opinions regarding how to proceed.

SDKM_logs_JetPack_5.0.2_(rev._2)_Linux_for_Jetson_Xavier_NX_modules_2024-01-10_19-01-59.zip (101.9 KB)

[DaveYYY]

Hi,

I feel like you bumped into the same situation as this guy, which turned out to be hardware malfunction.

Flash failed, return 8

Hi, i am trying to flash my 8GB NX module but can’t. Tried Ubuntu 16 and Ubuntu 20, JP4.4, JP5.1, JP4.5 with SDKMAnager and without - same error. Here is output for sudo ./flash.sh -k kernel-dtb jetson-xavier-nx-devkit mmcblk0p1 flash.txt (59.3 KB) Please help. How i can check module health? May be it is broken?

Maybe you can first try what you can capture with serial console during flashing.

[crmann25]

I was unable to find a functional solution for this problem. However, I was able to return the module to the vendor. As I mentioned before, I simply swapped to another Xavier NX module and there were no problems. I suspect there is a deep issue in the module that I cannot detect externally, unlike the person in the thread you linked. I appreciate the help regardless.