Error while installing nucleus in omniverse

When I try to install the nucleus workstation I get the next error:
FetchError: request to https://launcher-index-prod.s3.amazonaws.com/components/nucleus-workstation/versions.json failed, reason: Client network socket disconnected before secure TLS connection was established

Hello @anitamillanserrano! Welcome to the Omniverse Community!

If you are using a Windows Connection, you can try to see if these steps help:

  1. Press the Windows Key
  2. Search For Internet Options
  3. Click on “Internet Options”
  4. Click On “Connection”
  5. Go to LAN Settings
  6. Uncheck “Use Proxy Server for LAN …”

If on Linux, this error could be related to your proxy. Check your HTTP_PROXY and HTTPS_PROXY environment variables.

If these suggestions didn’t help, could you send us your full log from here: %HOMEPATH%\.nvidia-omniverse\logs so that we can see where the issue might be happening!