Install NUCLEUS, it's wrong

14:16:11.206 › Logged in.
14:16:11.207 › Can’t access the /home/dongchan/.nvidia-omniverse/config/privacy.toml file: ENOENT: no such file or directory, access ‘/home/dongchan/.nvidia-omniverse/config/privacy.toml’
14:16:33.398 › FetchError: request to https://launcher-index-prod.s3.amazonaws.com/en/components.json failed, reason: read ECONNRESET
at ClientRequest. (/tmp/.mount_omniveWuList/resources/app.asar/dist/main.js:345:256313)
at ClientRequest.emit (node:events:390:28)
at TLSSocket.socketErrorListener (node:_http_client:447:9)
at TLSSocket.emit (node:events:390:28)
at emitErrorNT (node:internal/streams/destroy:157:8)
at emitErrorCloseNT (node:internal/streams/destroy:122:3)
at processTicksAndRejections (node:internal/process/task_queues:83:21)
14:16:33.399 › Error occurred in handler for ‘prepare-install’: FetchError: request to https://launcher-index-prod.s3.amazonaws.com/en/components.json failed, reason: read ECONNRESET
at ClientRequest. (/tmp/.mount_omniveWuList/resources/app.asar/dist/main.js:345:256313)
at ClientRequest.emit (node:events:390:28)
at TLSSocket.socketErrorListener (node:_http_client:447:9)
at TLSSocket.emit (node:events:390:28)
at emitErrorNT (node:internal/streams/destroy:157:8)
at emitErrorCloseNT (node:internal/streams/destroy:122:3)
at processTicksAndRejections (node:internal/process/task_queues:83:21)
14:16:39.982 › FetchError: request to https://launcher-index-prod.s3.amazonaws.com/en/components.json failed, reason: read ECONNRESET
at ClientRequest. (/tmp/.mount_omniveWuList/resources/app.asar/dist/main.js:345:256313)
at ClientRequest.emit (node:events:390:28)
at TLSSocket.socketErrorListener (node:_http_client:447:9)
at TLSSocket.emit (node:events:390:28)
at emitErrorNT (node:internal/streams/destroy:157:8)
at emitErrorCloseNT (node:internal/streams/destroy:122:3)
at processTicksAndRejections (node:internal/process/task_queues:83:21)
14:16:39.983 › Error occurred in handler for ‘prepare-install’: FetchError: request to https://launcher-index-prod.s3.amazonaws.com/en/components.json failed, reason: read ECONNRESET
at ClientRequest. (/tmp/.mount_omniveWuList/resources/app.asar/dist/main.js:345:256313)
at ClientRequest.emit (node:events:390:28)
at TLSSocket.socketErrorListener (node:_http_client:447:9)
at TLSSocket.emit (node:events:390:28)
at emitErrorNT (node:internal/streams/destroy:157:8)
at emitErrorCloseNT (node:internal/streams/destroy:122:3)
at processTicksAndRejections (node:internal/process/task_queues:83:21)
14:16:53.622 › FetchError: request to https://launcher-index-prod.s3.amazonaws.com/en/components.json failed, reason: read ECONNRESET
at ClientRequest. (/tmp/.mount_omniveWuList/resources/app.asar/dist/main.js:345:256313)
at ClientRequest.emit (node:events:390:28)
at TLSSocket.socketErrorListener (node:_http_client:447:9)
at TLSSocket.emit (node:events:390:28)
at emitErrorNT (node:internal/streams/destroy:157:8)
at emitErrorCloseNT (node:internal/streams/destroy:122:3)
at processTicksAndRejections (node:internal/process/task_queues:83:21)
14:16:53.623 › Error occurred in handler for ‘prepare-install’: FetchError: request to https://launcher-index-prod.s3.amazonaws.com/en/components.json failed, reason: read ECONNRESET
at ClientRequest. (/tmp/.mount_omniveWuList/resources/app.asar/dist/main.js:345:256313)
at ClientRequest.emit (node:events:390:28)
at TLSSocket.socketErrorListener (node:_http_client:447:9)
at TLSSocket.emit (node:events:390:28)
at emitErrorNT (node:internal/streams/destroy:157:8)
at emitErrorCloseNT (node:internal/streams/destroy:122:3)
at processTicksAndRejections (node:internal/process/task_queues:83:21)
14:17:13.103 › FetchError: request to https://launcher-index-prod.s3.amazonaws.com/en/components.json failed, reason: read ECONNRESET
at ClientRequest. (/tmp/.mount_omniveWuList/resources/app.asar/dist/main.js:345:256313)
at ClientRequest.emit (node:events:390:28)
at TLSSocket.socketErrorListener (node:_http_client:447:9)
at TLSSocket.emit (node:events:390:28)
at emitErrorNT (node:internal/streams/destroy:157:8)
at emitErrorCloseNT (node:internal/streams/destroy:122:3)
at processTicksAndRejections (node:internal/process/task_queues:83:21)
14:17:13.104 › Error occurred in handler for ‘nucleus-install’: FetchError: request to https://launcher-index-prod.s3.amazonaws.com/en/components.json failed, reason: read ECONNRESET
at ClientRequest. (/tmp/.mount_omniveWuList/resources/app.asar/dist/main.js:345:256313)
at ClientRequest.emit (node:events:390:28)
at TLSSocket.socketErrorListener (node:_http_client:447:9)
at TLSSocket.emit (node:events:390:28)
at emitErrorNT (node:internal/streams/destroy:157:8)
at emitErrorCloseNT (node:internal/streams/destroy:122:3)
at processTicksAndRejections (node:internal/process/task_queues:83:21)

Hello @dongchanyear! Sorry to hear you are having an issue connecting. What is your current system environment? OS, GPU / GPU Driver?

Also, could you include a full copy of your logs found here: %HOMEPATH%\.nvidia-omniverse\logs

May I ask how the problem was resolved

@2427212923 what seems to be the issue on your end? i would suggest making a new thread and upload your Launcher log so others can help troubleshoot 👍

launcher.log (250.1 KB)

I tried again on another computer and still have the same problem.
And the two computers are using completely different networks.

@2427212923 , I see you’re attempting to install into an Administrator user directory. Do you have permissions to write into this directory?

Also, which country are you located in? You have a lot of network errors in the log, it’s possible your ISP or network you’re in is blocking the connection.

I can access all websites normally because I am using VPN. But when installing omniverse products, a network error will be reported.
It’s strange that I can download and install it normally again today

The error reported by the network is that the file cannot be downloaded, but I can access the address directly and obtain the file normally

We do not support VPNs. To install we need to verify your IP and location and part of the EULA agreement. So please tell me where you are located ? There are countries we cannot support.