External monitor not working after flashing

Please provide the following info (tick the boxes after creating this topic):
Software Version
DRIVE OS 6.0.10.0
DRIVE OS 6.0.8.1
DRIVE OS 6.0.6
DRIVE OS 6.0.5
DRIVE OS 6.0.4 (rev. 1)
DRIVE OS 6.0.4 SDK
other

Target Operating System
Linux
QNX
other

Hardware Platform
DRIVE AGX Orin Developer Kit (940-63710-0010-300)
DRIVE AGX Orin Developer Kit (940-63710-0010-200)
DRIVE AGX Orin Developer Kit (940-63710-0010-100)
DRIVE AGX Orin Developer Kit (940-63710-0010-D00)
DRIVE AGX Orin Developer Kit (940-63710-0010-C00)
DRIVE AGX Orin Developer Kit (not sure its number)
other

SDK Manager Version
2.1.0
other

Host Machine Version
native Ubuntu Linux 20.04 Host installed with SDK Manager
native Ubuntu Linux 20.04 Host installed with DRIVE OS Docker Containers
native Ubuntu Linux 18.04 Host installed with DRIVE OS Docker Containers
other

Issue Description
A sudden power surge blew the fuse in our power extension. When we tried to power on the Orin kit afterward, the display wasn’t working. We attempted to re-flash the Orin, but even after a successful flash, the monitor still didn’t turn on. I have attached the logs for flashing process

Logs

driveinstaller.log (999.9 KB)

Logs indicates flashing is successful. Did you connect to target using minicom and able to see access the target console? Please see Finalize DRIVE AGX Orin System Setup | NVIDIA Docs.
Check the gdm service status on target.
Also, try if flashing using --clean helps to fix the issue?

Hi @ashwin.nanda ,
Please file a new topic with used flash commands and logs for second board.

@SivaRamaKrishnaNV We have flashed the board using the --clean flag and can successfully access the target console via minicom. This confirms the flash was successful and the device is booting correctly to a command-line interface.

However, the external monitor still shows no display. Here are the logs from sudo systemctl status gdm run on the target using minicom:

benchdev2@tegra-ubuntu:~$ sudo systemctl status gdm
[sudo] password for benchdev2:
�族 gdm.service - GNOME Display Manager
Loaded: loaded (/lib/systemd/system/gdm.service; static; vendor preset: en>
Active: active (running) since Wed 2024-04-24 13:40:31 UTC; 18h ago
Main PID: 1875 (gdm3)
Tasks: 3 (limit: 34419)
Memory: 3.9M
CGroup: /system.slice/gdm.service
�└�─1875 /usr/sbin/gdm3

Apr 24 13:40:31 tegra-ubuntu systemd[1]: Starting GNOME Display Manager…
Apr 24 13:40:31 tegra-ubuntu systemd[1]: Started GNOME Display Manager.
Apr 24 13:40:31 tegra-ubuntu gdm-launch-environment][1880]: pam_unix(gdm-launch>
Apr 24 13:40:32 tegra-ubuntu gdm-launch-environment][1880]: pam_unix(gdm-launch>
Apr 24 13:40:32 tegra-ubuntu gdm3[1875]: GdmDisplay: Session never registered, >
Apr 24 13:40:32 tegra-ubuntu gdm-launch-environment][2196]: pam_unix(gdm-launch>
lines 1-15/15 (END)

Can you try if restarting gdm, reboot the target, changing monitor fix the issue.
See related issue : No Display out with Session never registered, failing error

Incase you want to test running application via VNC, please see Driveworks 5.14 issue with DRIVE AGX Orin - #4 by SivaRamaKrishnaNV if it helps

@SivaRamaKrishnaNV Hi, I’ve followed the steps in the thread about the GUI not showing up after flashing. I’ve re-flashed the device with the --clean flag, restarted gdm 5 tried multiple cables and monitors, including DP-to-DP which didn’t solve the problem.

Here are my diagnostic logs.

benchdev2@tegra-ubuntu:~$ sudo service gdm status
[sudo] password for benchdev2: 
Sorry, try again.
[sudo] password for benchdev2: 
�● gdm.service - GNOME Display Manager
     Loaded: loaded (/lib/systemd/system/gdm.service; static; vendor preset: en>
     Active: active (running) since Wed 2024-04-24 13:43:34 UTC; 5min ago
   Main PID: 2084 (gdm3)
      Tasks: 3 (limit: 34419)
     Memory: 3.8M
     CGroup: /system.slice/gdm.service
             �└�─2084 /usr/sbin/gdm3

Apr 24 13:43:34 tegra-ubuntu systemd[1]: Starting GNOME Display Manager...
Apr 24 13:43:34 tegra-ubuntu systemd[1]: Started GNOME Display Manager.
Apr 24 13:43:34 tegra-ubuntu gdm-launch-environment][2088]: pam_unix(gdm-launch>
Apr 24 13:43:35 tegra-ubuntu gdm-launch-environment][2088]: pam_unix(gdm-launch>
Apr 24 13:43:35 tegra-ubuntu gdm3[2084]: GdmDisplay: Session never registered, >
Apr 24 13:43:35 tegra-ubuntu gdm-launch-environment][2307]: pam_unix(gdm-launch>
lines 1-15/15 (END)


Output for cat /etc/nvidia/rootfilesystem-manifest/driveos-rfs.MANIFEST.json

benchdev2@tegra-ubuntu:~$ cat /etc/nvidia/rootfilesystem-manifest/driveos-rfs.MANIFEST.json
{
    "Copyright": [
        "# Copyright (c) 2022-2023, NVIDIA CORPORATION & AFFILIATES.",
        "# All rights reserved.",
        "#",
        "# NVIDIA CORPORATION, its affiliates and its licensors retain all intellectual",
        "# property and proprietary rights in and to this software, related",
        "# documentation and any modifications thereto.  Any use, reproduction,",
        "# disclosure or distribution of this software and related documentation",
        "# without an express license agreement from NVIDIA CORPORATION or its",
        "# affiliates is strictly prohibited."
    ],
    "OS": "linux",
    "Parent": "",
    "Output": "driveos-oobe-desktop-ubuntu-20.04-rfs",
    "Distro": "focal-fossa-20.04",
    "Base": "${BASE_DIR}/ubuntu-base-20.04.1-base-arm64.tar.gz",
    "FilesystemType": "standard",
    "AssociatedFilesystems": [
        "driveos-oobe-desktop-rfs-user-metadata.CONFIG.json",
        "driveos-oobe-desktop-rfs-user-data.CONFIG.json"
    ],
    "Mounts": {
        "/home/": {
            "Device": "#/dev/vblkdev3",
            "MountOptions": "defaults",
            "Type": "ext4"
        },
        "/persistence/": {
            "Device": "#/dev/vblkdev1",
            "MountOptions": "defaults",
            "Type": "ext4"
        },
        "/etc/": {
            "Device": "#overlayfs",
            "MountOptions": "lowerdir=/etc/,upperdir=/persistent/driveos/security/etc,workdir=/persistent/driveos/security/tmp/etc/"
,
            "Type": "overlayfs"
        }
    },
    "PreInstalls": {
        "${BUILD_FS_DIR}/helpers/copy_cuda_keyring.sh": "host",
        "${BUILD_FS_DIR}/helpers/create_dummy_host_keys.sh": "host"
    },
    "CopyTargets": [
        {
            "Manifest": "${COPYTARGETYAML_DIR}/copytarget-configs.yaml"
        }
    ],
    "PostInstalls": {
        "/usr/local/cuda/bin/cuda-install-samples-11.4.sh /opt/nvidia/drive-linux": "target",
        "/etc/nvidia/run-once/nv-run-once-run-ldconfig": "target",
        "/etc/nvidia/run-once/nv-run-once-run-depmod": "target",
        "${SCRIPTS_DIR}/dwx_customizations.sh": "target_copy"
    },
    "FilesystemCleanup": [
        "/var/tmp/*",
        "/etc/apt/sources.list.d/local-apt-repos.list",
        "/etc/ssh/ssh_host_dsa_key*",
        "/etc/ssh/ssh_host_rsa_key*",
        "/tmp/*",
        "/etc/ssh/ssh_host_ecdsa_key*",
        "/var/cache/apt/srcpkgcache.bin",
        "/var/cache/apt/pkgcache.bin",
        "/etc/ssh/ssh_host_ed25519_key*"
    ],
    "Mirrors": [
        {
            "Type": "local_debian_mirror",
            "Path": "${MIRROR_DIR}"
        },
        {
            "Type": "local_debian_folder",
            "Path": "${MLNX_OFED_DIR}"
        },
        {
            "Type": "local_debian_mirror",
            "Path": "${MIRROR_DIR}/"
        },
        {
            "Type": "debian",
            "Path": "${CUDA_INSTALL_DEB_DIR}/${CUDA_TARGET_Linux}"
        },
        {
            "Type": "debian",
            "Path": "${TRT_INSTALL_DEB_DIR}/${TRT_TARGET_Linux}"
        },
        {
            "Type": "debian",
            "Path": "${CUDNN_INSTALL_DEB_DIR}/${CUDNN_TARGET_Linux}"
        },
        {
            "Type": "local_debian_folder",
            "Path": "${NVIDIA_DOCKER_DIR}"
        },
        {
            "Type": "local_debian_folder",
            "Path": "${DWSDK_DIR}"
        },
        {
            "Type": "local_debian_folder",
            "Path": "${NV_MIRROR_DIR}/standard/"
        }
    ],
    "SELinux": {
        "SetFiles": "${SELINUX_SETFILES_PATH}",
        "PolicyFile": "${SELINUX_POLICY_PATH}",
        "ContextFile": "${SELINUX_CONTEXT_PATH}"
    },
    "DebianPackages": [
        "accountsservice=0.6.55-0ubuntu12~20.04.6",
        "acl=2.2.53-6",
        "adduser=3.118ubuntu2",
        "adwaita-icon-theme=3.36.1-2ubuntu0.20.04.2",
        "alsa-base=1.0.25+dfsg-0ubuntu5",
        "alsa-utils=1.2.2-1ubuntu2.1",
        "apg=2.2.3.dfsg.1-5",
        "apt=2.0.10",
        "apt-clone=0.4.1ubuntu3",
        "aptdaemon=1.1.1+bzr982-0ubuntu32.3",
        "aptdaemon-data=1.1.1+bzr982-0ubuntu32.3",
        "archdetect-deb=1.117ubuntu7",
        "base-files=11ubuntu5.7",
        "base-passwd=3.5.47",
        "bash=5.0-6ubuntu1.2",
        "bash-completion=1:2.10-1ubuntu1",
        "bc=1.07.1-2build1",
        "binutils=2.34-6ubuntu1.6",
        "binutils-aarch64-linux-gnu=2.34-6ubuntu1.6",
        "binutils-common=2.34-6ubuntu1.6",
        "bluez=5.53-0ubuntu3.6",
        "bogl-bterm=0.1.18-13ubuntu2",
        "bridge-utils=1.6-2ubuntu1",
        "bsdutils=1:2.34-0.1ubuntu9.4",
        "bubblewrap=0.4.0-1ubuntu4",
        "build-essential=12.8ubuntu1.1",
        "busybox-static=1:1.30.1-4ubuntu6.4",
        "bzip2=1.0.8-2",
        "ca-certificates=20230311ubuntu0.20.04.1",
        "can-utils=2018.02.0-1ubuntu1",
        "cheese-common=3.34.0-1ubuntu1",
        "chromium-browser=112.0.5615.49-0ubuntu0.18.04.1",
        "chromium-codecs-ffmpeg=112.0.5615.49-0ubuntu0.18.04.1",
        "colord=1.4.4-2",
        "colord-data=1.4.4-2",
        "console-setup=1.194ubuntu3",
        "console-setup-linux=1.194ubuntu3",
        "containerd=1.7.2-0ubuntu1~20.04.1",
        "coreutils=8.30-3ubuntu2",
        "cpp=4:9.3.0-1ubuntu2",
        "cpp-9=9.4.0-1ubuntu1~20.04.2",
        "cryptsetup=2:2.2.2-3ubuntu2.4",
        "cryptsetup-bin=2:2.2.2-3ubuntu2.4",
        "cuda-cccl-11-4=11.4.532-1",
        "cuda-command-line-tools-11-4=11.4.30-1",
        "cuda-compiler-11-4=11.4.30-1",
        "cuda-cudart-11-4=11.4.532-1",
        "cuda-cudart-dev-11-4=11.4.532-1",
        "cuda-cuobjdump-11-4=11.4.532-1",
        "cuda-cupti-11-4=11.4.532-1",
        "cuda-cupti-dev-11-4=11.4.532-1",
        "cuda-cuxxfilt-11-4=11.4.532-1",
        "cuda-documentation-11-4=11.4.532-1",
        "cuda-driver-dev-11-4=11.4.532-1",
        "cuda-gdb-11-4=11.4.532-1",
        "cuda-libraries-11-4=11.4.30-1",
        "cuda-libraries-dev-11-4=11.4.30-1",
        "cuda-nvcc-11-4=11.4.532-1",
        "cuda-nvdisasm-11-4=11.4.532-1",
        "cuda-nvprune-11-4=11.4.532-1",
        "cuda-nvrtc-11-4=11.4.532-1",
        "cuda-nvrtc-dev-11-4=11.4.532-1",
        "cuda-nvtx-11-4=11.4.532-1",
        "cuda-profiler-api-11-4=11.4.532-1",
        "cuda-samples-11-4=11.4.532-1",
        "cuda-sanitizer-11-4=11.4.532-1",
        "cuda-toolkit-11-4=11.4.30-1",
        "cuda-toolkit-11-4-config-common=11.4.532-1",
        "cuda-toolkit-11-config-common=11.4.532-1",
        "cuda-toolkit-config-common=11.4.532-1",
        "cuda-tools-11-4=11.4.30-1",
        "cuda-visual-tools-11-4=11.4.30-1",
        "dash=0.5.10.2-6",
        "dbus=1.12.16-2ubuntu2.3",
        "dbus-user-session=1.12.16-2ubuntu2.3",
        "dbus-x11=1.12.16-2ubuntu2.3",
        "dconf-cli=0.36.0-1",
        "dconf-gsettings-backend=0.36.0-1",
        "dconf-service=0.36.0-1",
        "dctrl-tools=2.24-3",
        "debconf=1.5.73",
        "debconf-utils=1.5.73",
        "debianutils=4.9.1",
        "desktop-file-utils=0.24-1ubuntu3",
        "dictionaries-common=1.28.1",
        "diffutils=1:3.7-3",
        "dirmngr=2.2.19-3ubuntu2.2",
        "distro-info-data=0.43ubuntu1.14",
        "dmsetup=2:1.02.167-1ubuntu1",
        "docker.io=24.0.5-0ubuntu1~20.04.1",
        "dpkg=1.19.7ubuntu3.2",
        "dpkg-dev=1.19.7ubuntu3.2",
        "dpkg-repack=1.46",
        "driveworks=5.20.24~linux6.0.10.0-360336400",
        "driveworks-cgf=5.20.24~linux6.0.10.0-360336400",
        "driveworks-stm=22.0.24",
        "e2fsprogs=1.45.5-2ubuntu1.1",
        "emacsen-common=3.0.4",
        "ethtool=1:5.4-1",
        "evolution-data-server=3.36.5-0ubuntu1",
        "evolution-data-server-common=3.36.5-0ubuntu1",
        "fdisk=2.34-0.1ubuntu9.4",
        "file=1:5.38-4",
        "file-roller=3.36.3-0ubuntu1.1",
        "findutils=4.7.0-1ubuntu1",
        "fio=3.16-1",
        "fontconfig=2.13.1-2ubuntu3",
        "fontconfig-config=2.13.1-2ubuntu3",
        "fonts-dejavu-core=2.37-1",
        "freeglut3=2.8.1-3",
        "freeglut3-dev=2.8.1-3",
        "fuse=2.9.9-3",
        "g++=4:9.3.0-1ubuntu2",
        "g++-9=9.4.0-1ubuntu1~20.04.2",
        "gcc=4:9.3.0-1ubuntu2",
        "gcc-10-base=10.5.0-1ubuntu1~20.04",
        "gcc-9=9.4.0-1ubuntu1~20.04.2",
        "gcc-9-base=9.4.0-1ubuntu1~20.04.2",
        "gcr=3.36.0-2build1",
        "gdisk=1.0.5-1",
        "gdm3=3.36.3-0ubuntu0.20.04.4",
        "geoclue-2.0=2.5.6-0ubuntu1",
        "gettext-base=0.19.8.1-10build1",
        "gir1.2-accountsservice-1.0=0.6.55-0ubuntu12~20.04.6",
        "gir1.2-atk-1.0=2.35.1-1ubuntu2",
        "gir1.2-atspi-2.0=2.36.0-2",
        "gir1.2-freedesktop=1.64.1-1~ubuntu20.04.1",
        "gir1.2-gck-1=3.36.0-2build1",
        "gir1.2-gcr-3=3.36.0-2build1",
        "gir1.2-gdesktopenums-3.0=3.36.0-1ubuntu1",
        "gir1.2-gdkpixbuf-2.0=2.40.0+dfsg-3ubuntu0.4",
        "gir1.2-gdm-1.0=3.36.3-0ubuntu0.20.04.4",
        "gir1.2-geoclue-2.0=2.5.6-0ubuntu1",
        "gir1.2-glib-2.0=1.64.1-1~ubuntu20.04.1",
        "gir1.2-gnomebluetooth-1.0=3.34.3-0ubuntu1",
        "gir1.2-gnomedesktop-3.0=3.36.8-0ubuntu1",
        "gir1.2-graphene-1.0=1.10.0-1build2",
        "gir1.2-gtk-3.0=3.24.20-0ubuntu1.1",
        "gir1.2-gweather-3.0=3.36.1-1~ubuntu20.04.1",
        "gir1.2-ibus-1.0=1.5.22-2ubuntu2.1",
        "gir1.2-javascriptcoregtk-4.0=2.38.6-0ubuntu0.20.04.1",
        "gir1.2-json-1.0=1.4.4-2ubuntu2",
        "gir1.2-mutter-6=3.36.9-0ubuntu0.20.04.2",
        "gir1.2-nm-1.0=1.22.10-1ubuntu2.3",
        "gir1.2-nma-1.0=1.8.24-1ubuntu3",
        "gir1.2-notify-0.7=0.7.9-1ubuntu3.20.04.2",
        "gir1.2-packagekitglib-1.0=1.1.13-2ubuntu1.1",
        "gir1.2-pango-1.0=1.44.7-2ubuntu4",
        "gir1.2-polkit-1.0=0.105-26ubuntu1.3",
        "gir1.2-rsvg-2.0=2.48.9-1ubuntu0.20.04.4",
        "gir1.2-soup-2.4=2.70.0-1",
        "gir1.2-timezonemap-1.0=0.4.6-2",
        "gir1.2-upowerglib-1.0=0.99.11-1build2",
        "gir1.2-vte-2.91=0.60.3-0ubuntu1~20.04",
        "gir1.2-webkit2-4.0=2.38.6-0ubuntu0.20.04.1",
        "gir1.2-xkl-1.0=5.4-4",
        "gjs=1.64.5-0ubuntu0.20.04.01",
        "glib-networking=2.64.2-1ubuntu0.1",
        "glib-networking-common=2.64.2-1ubuntu0.1",
        "glib-networking-services=2.64.2-1ubuntu0.1",
        "gnome-control-center=1:3.36.5-0ubuntu4",
        "gnome-control-center-data=1:3.36.5-0ubuntu4",
        "gnome-desktop3-data=3.36.8-0ubuntu1",
        "gnome-keyring=3.36.0-1ubuntu1",
        "gnome-session-bin=3.36.0-2ubuntu1",
        "gnome-session-common=3.36.0-2ubuntu1",
        "gnome-settings-daemon=3.36.1-0ubuntu1.1",
        "gnome-settings-daemon-common=3.36.1-0ubuntu1.1",
        "gnome-shell=3.36.9-0ubuntu0.20.04.2",
        "gnome-shell-common=3.36.9-0ubuntu0.20.04.2",
        "gnome-terminal=3.36.2-1ubuntu1~20.04",
        "gnome-terminal-data=3.36.2-1ubuntu1~20.04",
        "gnupg=2.2.19-3ubuntu2.2",
        "gnupg-l10n=2.2.19-3ubuntu2.2",
        "gnupg-utils=2.2.19-3ubuntu2.2",
        "gnupg1=1.4.23-1",
        "gpg=2.2.19-3ubuntu2.2",
        "gpg-agent=2.2.19-3ubuntu2.2",
        "gpg-wks-client=2.2.19-3ubuntu2.2",
        "gpg-wks-server=2.2.19-3ubuntu2.2",
        "gpgconf=2.2.19-3ubuntu2.2",
        "gpgsm=2.2.19-3ubuntu2.2",
        "gpgv=2.2.19-3ubuntu2.2",
        "gpiod=1.4.1-4",
        "grep=3.4-1",
        "grub-common=2.04-1ubuntu26.17",
        "gsettings-desktop-schemas=3.36.0-1ubuntu1",
        "gstreamer1.0-clutter-3.0=3.0.27-1",
        "gstreamer1.0-plugins-base=1.16.3-0ubuntu1.2",
        "gstreamer1.0-plugins-good=1.16.3-0ubuntu1.2",
        "gstreamer1.0-x=1.16.3-0ubuntu1.2",
        "gtk-update-icon-cache=3.24.20-0ubuntu1.1",
        "gvfs=1.44.1-1ubuntu1.2",
        "gvfs-common=1.44.1-1ubuntu1.2",
        "gvfs-daemons=1.44.1-1ubuntu1.2",
        "gvfs-libs=1.44.1-1ubuntu1.2",
        "gzip=1.10-0ubuntu4.1",
        "hicolor-icon-theme=0.17-2",
        "hostname=3.23",
        "htop=2.2.0-2build1",
        "humanity-icon-theme=0.6.15",
        "hunspell-en-us=1:2018.04.16-1",
        "i2c-tools=4.1-2build2",
        "ibutils2=2.1.1-0.156.MLNX20221016.g4aceb16.58101",
        "ibverbs-providers=58mlnx43-1.58101",
        "ifstat=1.1-8.1build2",
        "im-config=0.44-1ubuntu1.3",
        "infiniband-diags=58mlnx43-1.58101",
        "init-system-helpers=1.57",
        "iperf=2.0.13+dfsg1-1build1",
        "iperf3=3.7-3",
        "iproute2=5.5.0-1ubuntu1",
        "iptables=1.8.4-3ubuntu2.1",
        "iputils-ping=3:20190709-3",
        "isc-dhcp-client=4.4.1-2.1ubuntu5.20.04.5",
        "iso-codes=4.4-1",
        "kbd=2.0.4-4ubuntu2",
        "keyboard-configuration=1.194ubuntu3",
        "keyutils=1.6-6ubuntu1.1",
        "kmod=27-1ubuntu2.1",
        "language-selector-common=0.204.2",
        "language-selector-gnome=0.204.2",
        "laptop-detect=0.16",
        "less=551-1ubuntu0.1",
        "libaa1=1.4p5-46",
        "libaccountsservice0=0.6.55-0ubuntu12~20.04.6",
        "libacl1=2.2.53-6",
        "libaio1=0.3.112-5",
        "libapparmor1=2.13.3-7ubuntu5.2",
        "libapt-pkg6.0=2.0.10",
        "libarchive13=3.4.0-2ubuntu1.2",
        "libargon2-1=0~20171227-0.2",
        "libasan5=9.4.0-1ubuntu1~20.04.2",
        "libasn1-8-heimdal=7.7.0+dfsg-1ubuntu1.4",
        "libasound2=1.2.2-2.1ubuntu2.5",
        "libasound2-data=1.2.2-2.1ubuntu2.5",
        "libasound2-plugins=1.2.2-1ubuntu1",
        "libaspell15=0.60.8-1ubuntu0.1",
        "libassuan0=2.5.3-7ubuntu2",
        "libasyncns0=0.8-6",
        "libatasmart4=0.19-5",
        "libatk-bridge2.0-0=2.34.2-0ubuntu2~20.04.1",
        "libatk1.0-0=2.35.1-1ubuntu2",
        "libatk1.0-data=2.35.1-1ubuntu2",
        "libatomic1=10.5.0-1ubuntu1~20.04",
        "libatopology2=1.2.2-2.1ubuntu2.5",
        "libatspi2.0-0=2.36.0-2",
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        "xdg-utils=1.1.3-2ubuntu1.20.04.2",
        "xkb-data=2.29-2",
        "xorg-sgml-doctools=1:1.11-1",
        "xserver-common=2:1.20.13-1ubuntu1~20.04.9",
        "xserver-xorg-core=2:1.20.13-1ubuntu1~20.04.9",
        "xserver-xorg-input-evdev=1:2.10.6-1",
        "xserver-xorg-legacy=2:1.20.13-1ubuntu1~20.04.9",
        "xserver-xorg-video-dummy=1:0.3.8-1build3",
        "xterm=353-1ubuntu1.20.04.2",
        "xtrans-dev=1.4.0-1",
        "xwayland=2:1.20.13-1ubuntu1~20.04.9",
        "xxd=2:8.1.2269-1ubuntu5.20",
        "xz-utils=5.2.4-1ubuntu1.1",
        "yaru-theme-gnome-shell=20.04.11.1",
        "zenity=3.32.0-5",
        "zenity-common=3.32.0-5",
        "zip=3.0-11build1",
        "zlib1g=1:1.2.11.dfsg-2ubuntu1.5"
    ],
    "ImageSize": "12884901888",
    "Users": {
        "nvidia": {
            "UID": "1000",
            "Username": "nvidia",
            "Password": "nvidia"
        },
        "gdm": {
            "UID": "110",
            "Username": "gdm",
            "Shell": "/bin/false",
            "Home": "/var/lib/gdm3"
        }
    },
    "Groups": {
        "render": {
            "Groupname": "render",
            "GID": "108"
        },
        "weston-launch": {
            "Groupname": "weston-launch",
            "GID": "1010"
        },
        "debug": {
            "Groupname": "debug",
            "GID": "1011"
        },
        "nvtimesync": {
            "Groupname": "nvtimesync",
            "GID": "1012"
        },
        "tzvault": {
            "Groupname": "tzvault",
            "GID": "1013"
        },
        "uss": {
            "Groupname": "uss",
            "GID": "1014"
        },
        "nvfsicom": {
            "Groupname": "nvfsicom",
            "GID": "1015"
        },
        "nvepl": {
            "Groupname": "nvepl",
            "GID": "1016"
        }
    },
    "Memberships": {
        "nvidia": [
            "adm",
            "audio",
            "cdrom",
            "dialout",
            "dip",
            "floppy",
            "plugdev",
            "sudo",
            "video",
            "weston-launch",
            "nvtimesync",
            "render",
            "gdm",
            "uss",
            "nvfsicom",
            "nvepl"
        ],
        "gdm": [
            "gdm",
            "video"
        ]
    },
    "Hostname": null,
    "FilesystemInclude": [],
    "FSMountPointConfg": null,
    "DigestMetadataConfig": null
}

I also tried connecting to using vnc however, im gettting this white terminal for benchdev2 instead of GUI

benchdev2@tegra-ubuntu:~$ sudo x11vnc -create
24/04/2024 13:58:58 x11vnc version: 0.9.16 lastmod: 2019-01-05  pid: 3957
24/04/2024 13:58:58 
24/04/2024 13:58:58 wait_for_client: WAIT:cmd=FINDCREATEDISPLAY-Xvfb
24/04/2024 13:58:58 
24/04/2024 13:58:58 initialize_screen: fb_depth/fb_bpp/fb_Bpl 24/32/2560
24/04/2024 13:58:58 
24/04/2024 13:58:58 Autoprobing TCP port 
24/04/2024 13:58:58 Autoprobing selected TCP port 5900
24/04/2024 13:58:58 Autoprobing TCP6 port 
24/04/2024 13:58:58 Autoprobing selected TCP6 port 5900
24/04/2024 13:58:58 listen6: bind: Address already in use
24/04/2024 13:58:58 Not listening on IPv6 interface.
24/04/2024 13:58:58 

The VNC desktop is:      tegra-ubuntu:0
PORT=5900
24/04/2024 13:59:02 Got connection from client 192.168.1.110
24/04/2024 13:59:02   other clients:
24/04/2024 13:59:02 Normal socket connection
24/04/2024 13:59:02 incr accepted_client=1 for 192.168.1.110:36422  sock=5
24/04/2024 13:59:02 wait_for_client: got client
24/04/2024 13:59:02 Client Protocol Version 3.8
24/04/2024 13:59:02 Protocol version sent 3.8, using 3.8
24/04/2024 13:59:02 client progressed=1 in 1/5 0.001185 s
24/04/2024 13:59:02 client_set_net: 192.168.1.110  0.1107
24/04/2024 13:59:02 wait_for_client: running: env X11VNC_SKIP_DISPLAY=''  /bin/sh /tmp/x11vnc-find_display.tWluwn
xauth:  file /root/.Xauthority does not exist
24/04/2024 13:59:02 wait_for_client: find display cmd failed.
24/04/2024 13:59:02 wait_for_client: FINDCREATEDISPLAY cmd: /bin/sh /tmp/x11vnc-find_display.tWluwn Xvfb
trying N=20 ...
redir_daemon=
/usr/bin/xauth:  file /root/.Xauthority does not exist
/usr/bin/Xvfb :20 -screen 0 1280x1024x24 -cc 4 -nolisten tcp -auth /tmp/.xas401832363.duqdgj 
/usr/bin/nohup: appending output to 'nohup.out'
/usr/bin/nohup: appending output to 'nohup.out'
/usr/bin/nohup: appending output to 'nohup.out'
24/04/2024 13:59:06 Using X display :20
24/04/2024 13:59:06 rootwin: 0x50e reswin: 0x400001 dpy: 0xea6d9140
24/04/2024 13:59:06 
24/04/2024 13:59:06 ------------------ USEFUL INFORMATION ------------------
24/04/2024 13:59:06 X DAMAGE available on display, using it for polling hints.
24/04/2024 13:59:06   To disable this behavior use: '-noxdamage'
24/04/2024 13:59:06 
24/04/2024 13:59:06   Most compositing window managers like 'compiz' or 'beryl'
24/04/2024 13:59:06   cause X DAMAGE to fail, and so you may not see any screen
24/04/2024 13:59:06   updates via VNC.  Either disable 'compiz' (recommended) or
24/04/2024 13:59:06   supply the x11vnc '-noxdamage' command line option.
24/04/2024 13:59:06 
24/04/2024 13:59:06 Wireframing: -wireframe mode is in effect for window moves.
24/04/2024 13:59:06   If this yields undesired behavior (poor response, painting
24/04/2024 13:59:06   errors, etc) it may be disabled:
24/04/2024 13:59:06    - use '-nowf' to disable wireframing completely.
24/04/2024 13:59:06    - use '-nowcr' to disable the Copy Rectangle after the
24/04/2024 13:59:06      moved window is released in the new position.
24/04/2024 13:59:06   Also see the -help entry for tuning parameters.
24/04/2024 13:59:06   You can press 3 Alt_L's (Left "Alt" key) in a row to 
24/04/2024 13:59:06   repaint the screen, also see the -fixscreen option for
24/04/2024 13:59:06   periodic repaints.
24/04/2024 13:59:06 
24/04/2024 13:59:06 XFIXES available on display, resetting cursor mode
24/04/2024 13:59:06   to: '-cursor most'.
24/04/2024 13:59:06   to disable this behavior use: '-cursor arrow'
24/04/2024 13:59:06   or '-noxfixes'.
24/04/2024 13:59:06 using XFIXES for cursor drawing.
24/04/2024 13:59:06 GrabServer control via XTEST.
24/04/2024 13:59:06 
24/04/2024 13:59:06 Scroll Detection: -scrollcopyrect mode is in effect to
24/04/2024 13:59:06   use RECORD extension to try to detect scrolling windows
24/04/2024 13:59:06   (induced by either user keystroke or mouse input).
24/04/2024 13:59:06   If this yields undesired behavior (poor response, painting
24/04/2024 13:59:06   errors, etc) it may be disabled via: '-noscr'
24/04/2024 13:59:06   Also see the -help entry for tuning parameters.
24/04/2024 13:59:06   You can press 3 Alt_L's (Left "Alt" key) in a row to 
24/04/2024 13:59:06   repaint the screen, also see the -fixscreen option for
24/04/2024 13:59:06   periodic repaints.
24/04/2024 13:59:06 
24/04/2024 13:59:06 XKEYBOARD: number of keysyms per keycode 7 is greater
24/04/2024 13:59:06   than 4 and 51 keysyms are mapped above 4.
24/04/2024 13:59:06   Automatically switching to -xkb mode.
24/04/2024 13:59:06   If this makes the key mapping worse you can
24/04/2024 13:59:06   disable it with the "-noxkb" option.
24/04/2024 13:59:06   Also, remember "-remap DEAD" for accenting characters.
24/04/2024 13:59:06 
24/04/2024 13:59:06 X FBPM extension not supported.
Xlib:  extension "DPMS" missing on display ":20".
24/04/2024 13:59:06 X display is not capable of DPMS.
24/04/2024 13:59:06 --------------------------------------------------------
24/04/2024 13:59:06 
24/04/2024 13:59:06 Default visual ID: 0x21
24/04/2024 13:59:06 Read initial data from X display into framebuffer.
24/04/2024 13:59:06 initialize_screen: fb_depth/fb_bpp/fb_Bpl 24/32/5120
24/04/2024 13:59:06 rfbNewFramebuffer(0xea6c7100, 0x0, 1280, 1024, 8, 1, 4)
24/04/2024 13:59:06 Pixel format for client 192.168.1.110:
24/04/2024 13:59:06   32 bpp, depth 24, little endian
24/04/2024 13:59:06   true colour: max r 255 g 255 b 255, shift r 16 g 8 b 0
24/04/2024 13:59:06 
24/04/2024 13:59:06 X display :20 is 32bpp depth=24 true color
24/04/2024 13:59:06 
24/04/2024 13:59:06 calling setTranslateFunction()...
24/04/2024 13:59:06 Pixel format for client 192.168.1.110:
24/04/2024 13:59:06   32 bpp, depth 24, little endian
24/04/2024 13:59:06   true colour: max r 255 g 255 b 255, shift r 16 g 8 b 0
24/04/2024 13:59:06 no translation needed
24/04/2024 13:59:06   done.
24/04/2024 13:59:06 TS_REDIR is empty, restarting...
24/04/2024 13:59:06 
24/04/2024 13:59:06 Xinerama is present and active (e.g. multi-head).
24/04/2024 13:59:06 Xinerama: number of sub-screens: 1
24/04/2024 13:59:06 Xinerama: no blackouts needed (only one sub-screen)
24/04/2024 13:59:06 
24/04/2024 13:59:06 fb read rate: 1548 MB/sec
24/04/2024 13:59:06 fast read: reset -wait  ms to: 10
24/04/2024 13:59:06 fast read: reset -defer ms to: 10
24/04/2024 13:59:06 The X server says there are 10 mouse buttons.
24/04/2024 13:59:06 screen setup finished.
24/04/2024 13:59:06 
24/04/2024 13:59:06 WARNING: You are running x11vnc WITHOUT a password.  See
24/04/2024 13:59:06 WARNING: the warning message printed above for more info.
24/04/2024 13:59:06 

The VNC desktop is:      tegra-ubuntu:0
PORT=5900

******************************************************************************
Have you tried the x11vnc '-ncache' VNC client-side pixel caching feature yet?

The scheme stores pixel data offscreen on the VNC viewer side for faster
retrieval.  It should work with any VNC viewer.  Try it by running:

    x11vnc -ncache 10 ...

One can also add -ncache_cr for smooth 'copyrect' window motion.
More info: http://www.karlrunge.com/x11vnc/faq.html#faq-client-caching

24/04/2024 13:59:06 rfbProcessClientSecurityType: executing handler for type 1
24/04/2024 13:59:06 rfbProcessClientSecurityType: returning securityResult for client rfb version >= 3.8
24/04/2024 13:59:06 Battling with something for -norepeat!! (1 resets left)
24/04/2024 13:59:06 Disabled X server key autorepeat.
24/04/2024 13:59:06   to force back on run: 'xset r on' (2 times)
24/04/2024 13:59:06 created   xdamage object: 0x40002c
24/04/2024 13:59:06 Pixel format for client 192.168.1.110:
24/04/2024 13:59:06   32 bpp, depth 24, little endian
24/04/2024 13:59:06   true colour: max r 255 g 255 b 255, shift r 16 g 8 b 0
24/04/2024 13:59:06 no translation needed
24/04/2024 13:59:06 Using compression level 1 for client 192.168.1.110
24/04/2024 13:59:06 Enabling X-style cursor updates for client 192.168.1.110
24/04/2024 13:59:06 Enabling full-color cursor updates for client 192.168.1.110
24/04/2024 13:59:06 Enabling cursor position updates for client 192.168.1.110
24/04/2024 13:59:06 Enabling KeyboardLedState protocol extension for client 192.168.1.110
24/04/2024 13:59:06 Enabling NewFBSize protocol extension for client 192.168.1.110
24/04/2024 13:59:06 Enabling SupportedMessages protocol extension for client 192.168.1.110
24/04/2024 13:59:06 Enabling SupportedEncodings protocol extension for client 192.168.1.110
24/04/2024 13:59:06 Enabling ServerIdentity protocol extension for client 192.168.1.110
24/04/2024 13:59:06 Using zlib encoding for client 192.168.1.110
24/04/2024 13:59:08 copy_tiles: allocating first_line at size 41
24/04/2024 13:59:13 client 1 network rate 3699.2 KB/sec (78575.4 eff KB/sec)
24/04/2024 13:59:13 client 1 latency:  0.9 ms
24/04/2024 13:59:13 dt1: 0.0012, dt2: 0.0026 dt3: 0.0009 bytes: 12299
24/04/2024 13:59:13 link_rate: LR_LAN - 1 ms, 3699 KB/s

Hi @SivaRamaKrishnaNV, are there any further diagnostics we can perform to narrow this down to confirm if this is a configuration/software issue or hardware fault?

Dear @atharv.sharma ,
I will check internally for any further guidance .

Meanwhile can you test using VNC session like Running samples on remote server - #13 by SivaRamaKrishnaNV to verify GUI output
Note, once x11vnc is launched and connected using VNCViewer, it opens a blank window. When you run any application on target ssh terminal, this blank window renders the GUI output.

Hi @SivaRamaKrishnaNV , we have clean flashed and reinstalled samples. It is working and we are able to run the samples and view the gui using vnc.

Hi @SivaRamaKrishnaNV any updates from the internal team about the display issues?

Dear @atharv.sharma ,
Not yet. I hope it is not blocking your development.

An external display and a Desktop Environment would make it easier to do so, as we have access it via ssh now, plus we need to know if we need to contact our representative if there is a HW issue.

The log seems not complete. Could you check via ssh session.
I did clean flashing of DRIVE OS 6.0.10 using --clean flag and created user accounts in first login using minicom session.
I notice below display status on my target (before login into the account from GUI)

nvidia@tegra-ubuntu:~$ sudo service display-manager status
[sudo] password for nvidia:
â—Ź gdm.service - GNOME Display Manager
     Loaded: loaded (/lib/systemd/system/gdm.service; static; vendor preset: enabled)
     Active: active (running) since Wed 2024-04-24 14:03:26 UTC; 5min ago
   Main PID: 2369 (gdm3)
      Tasks: 3 (limit: 34419)
     Memory: 3.9M
     CGroup: /system.slice/gdm.service
             └─2369 /usr/sbin/gdm3

Apr 24 14:03:26 tegra-ubuntu systemd[1]: Starting GNOME Display Manager...
Apr 24 14:03:26 tegra-ubuntu systemd[1]: Started GNOME Display Manager.
Apr 24 14:03:26 tegra-ubuntu gdm-launch-environment][2373]: pam_unix(gdm-launch-environment:session): session opened for user gdm by (uid=0)
Apr 24 14:03:27 tegra-ubuntu gdm-launch-environment][2373]: pam_unix(gdm-launch-environment:session): session closed for user gdm
Apr 24 14:03:27 tegra-ubuntu gdm3[2369]: GdmDisplay: Session never registered, failing
Apr 24 14:03:27 tegra-ubuntu gdm3[2369]: Child process -2414 was already dead.
Apr 24 14:03:27 tegra-ubuntu gdm-launch-environment][2588]: pam_unix(gdm-launch-environment:session): session opened for user gdm by (uid=0)
Apr 24 14:07:34 tegra-ubuntu gdm-password][3631]: PAM unable to dlopen(pam_gnome_keyring.so): /lib/security/pam_gnome_keyring.so: cannot open shared obj>
Apr 24 14:07:34 tegra-ubuntu gdm-password][3631]: PAM adding faulty module: pam_gnome_keyring.so

The login screen looks like below

After login, I notice

nvidia@tegra-ubuntu:~$ sudo service display-manager status
â—Ź gdm.service - GNOME Display Manager
     Loaded: loaded (/lib/systemd/system/gdm.service; static; vendor preset: enabled)
     Active: active (running) since Wed 2024-04-24 14:03:26 UTC; 6min ago
   Main PID: 2369 (gdm3)
      Tasks: 3 (limit: 34419)
     Memory: 5.2M
     CGroup: /system.slice/gdm.service
             └─2369 /usr/sbin/gdm3

Apr 24 14:03:26 tegra-ubuntu gdm-launch-environment][2373]: pam_unix(gdm-launch-environment:session): session opened for user gdm by (uid=0)
Apr 24 14:03:27 tegra-ubuntu gdm-launch-environment][2373]: pam_unix(gdm-launch-environment:session): session closed for user gdm
Apr 24 14:03:27 tegra-ubuntu gdm3[2369]: GdmDisplay: Session never registered, failing
Apr 24 14:03:27 tegra-ubuntu gdm3[2369]: Child process -2414 was already dead.
Apr 24 14:03:27 tegra-ubuntu gdm-launch-environment][2588]: pam_unix(gdm-launch-environment:session): session opened for user gdm by (uid=0)
Apr 24 14:07:34 tegra-ubuntu gdm-password][3631]: PAM unable to dlopen(pam_gnome_keyring.so): /lib/security/pam_gnome_keyring.so: cannot open shared obj>
Apr 24 14:07:34 tegra-ubuntu gdm-password][3631]: PAM adding faulty module: pam_gnome_keyring.so
Apr 24 14:09:08 tegra-ubuntu gdm-password][3844]: PAM unable to dlopen(pam_gnome_keyring.so): /lib/security/pam_gnome_keyring.so: cannot open shared obj>
Apr 24 14:09:08 tegra-ubuntu gdm-password][3844]: PAM adding faulty module: pam_gnome_keyring.so
Apr 24 14:09:12 tegra-ubuntu gdm-password][3844]: pam_unix(gdm-password:session): session opened for user nvidia by (uid=0)

Hi @SivaRamaKrishnaNV . I have cleaned flashed the device using --clean and after accepting the eula and creating an account these are my logs for the display manager.

benchdev2@tegra-ubuntu:~$ sudo service display-manager status
[sudo] password for benchdev2: 
â—Ź gdm.service - GNOME Display Manager
     Loaded: loaded (/lib/systemd/system/gdm.service; static; vendor preset: enabled)
     Active: active (running) since Wed 2024-04-24 13:41:56 UTC; 3min 47s ago
   Main PID: 2051 (gdm3)
      Tasks: 3 (limit: 34419)
     Memory: 3.8M
     CGroup: /system.slice/gdm.service
             └─2051 /usr/sbin/gdm3

Apr 24 13:41:56 tegra-ubuntu systemd[1]: Starting GNOME Display Manager...
Apr 24 13:41:56 tegra-ubuntu systemd[1]: Started GNOME Display Manager.
Apr 24 13:41:56 tegra-ubuntu gdm-launch-environment][2055]: pam_unix(gdm-launch-environment:session): session opened for user gdm by (uid=0)
Apr 24 13:41:57 tegra-ubuntu gdm-launch-environment][2055]: pam_unix(gdm-launch-environment:session): session closed for user gdm
Apr 24 13:41:57 tegra-ubuntu gdm3[2051]: GdmDisplay: Session never registered, failing
Apr 24 13:41:57 tegra-ubuntu gdm-launch-environment][2304]: pam_unix(gdm-launch-environment:session): session opened for user gdm by (uid=0)

As we are still not getting any display, we will not be able to login in the GUI and run sudo service display-manager status

let me know if you need more information.

Dear @SivaRamaKrishnaNV these steps can be produced on working target with us, all of it. But sticking to the thread’s context here: these steps are being performed on a target that had went through a extension fuse cut off.

Therefore a clean flash and the “GUI” - gnome lock screen isnt noticed as monitor connected is always blank with orange light indicating no input signal is being sent to the monitor.

working target :

on bench which just went through power-failure as described earlier :

there are two of these with us I already have a thread mentioned about the other one here, waiting an update there too.

Dear @atharv.sharma ,
This looks like a HW issue. I will update you on the next steps. Could you please check your private message.
Do you have only 2 orins currently for active development?

Hi @SivaRamaKrishnaNV , yes we have 2 orins for development and another one for the deployment.

Dear @atharv.sharma ,
Do you have any update on this issue?

Hi @SivaRamaKrishnaNV, we still have the display issue. this response seems to target my issue too [ Flashing Drive AGX Orin fails - #30 by VickNV ] they seem to have received a replacement unit @VickNV can you please look into this?

Dear @atharv.sharma ,
I have shared steps to check with new PSU via private message. Do you any update on that?

@SivaRamaKrishnaNV We are currently in the process of procuring it. I’ll send you our findings with the PSU in a week.