Failing to upgrade ConnectX7 NIC

[chris.welti]

I’m trying to upgrade a ConnectX7 NIC to the latest firmware, however it is not working as expected:

# flint -d 41:00.0 -i fw-ConnectX7-rel-28_36_2024-MCX755206AS-NEA_Ax-UEFI-14.29.14-FlexBoot-3.6.901.signed.bin --no_fw_ctrl b
-E- Burning encrypted image on non-encrypted device is not allowed.

# flint -d 41:00.0 q
Image type:            FS4
FW Version:            28.34.4000
FW Release Date:       28.8.2022
Product Version:       28.34.4000
Description:           UID                GuidsNumber
Base GUID:             00000002c911a4bb        16
Base MAC:              0002c911a4bb            16
Image VSD:             N/A
Device VSD:            N/A
PSID:                  MT_0000000892
Security Attributes:   N/A

[xiaofengl]

This should be very early firmware version of CX7.

You can try update to 28.35.xxxx (ie. 28.35.1012/2000) first then update to 28.36.xxxx

[chris.welti]

That doesn’t work. Even trying to burn the same firmware 28.34.4000 from your website does not work.
It seems the card only accepts unsigned firmware images, but all images on your website are signed.
Any way around this?

# flint -d 41:00.0 -i fw-ConnectX7-rel-28_35_1012-MCX755206AS-NEA_Ax-UEFI-14.28.15-FlexBoot-3.6.804.signed.bin b
-E- Burning encrypted image on non-encrypted device is not allowed.
# flint -d 41:00.0 -i fw-ConnectX7-rel-28_35_2000-MCX755206AS-NEA_Ax-UEFI-14.28.16-FlexBoot-3.6.805.signed.bin b
-E- Burning encrypted image on non-encrypted device is not allowed.
# flint -d 41:00.0 -i fw-ConnectX7-rel-28_34_4000-MCX755206AS-NEA_Ax-UEFI-14.27.15-FlexBoot-3.6.700.signed.bin b
-E- Burning encrypted image on non-encrypted device is not allowed.

[xiaofengl]

Do you have ESP account? Or send mail to Enterprise Support enterprisesupport@nvidia.com

https://enterprise-support.nvidia.com/

You can open support ticket for us. If the early FW image still not work we could consider RMA new HCA for you.