Flashing process exited with error 116

Please provide the following info (tick the boxes after creating this topic):
Software Version
DRIVE OS 6.0.8.1
DRIVE OS 6.0.6
DRIVE OS 6.0.5
DRIVE OS 6.0.4 (rev. 1)
DRIVE OS 6.0.4 SDK
other

Target Operating System
Linux
QNX
other

Hardware Platform
DRIVE AGX Orin Developer Kit (940-63710-0010-300)
DRIVE AGX Orin Developer Kit (940-63710-0010-200)
DRIVE AGX Orin Developer Kit (940-63710-0010-100)
DRIVE AGX Orin Developer Kit (940-63710-0010-D00)
DRIVE AGX Orin Developer Kit (940-63710-0010-C00)
DRIVE AGX Orin Developer Kit (not sure its number)
other

SDK Manager Version
1.9.3.10904
2.0.0.11405
other

Host Machine Version
native Ubuntu Linux 20.04 Host installed with SDK Manager
native Ubuntu Linux 20.04 Host installed with DRIVE OS Docker Containers
native Ubuntu Linux 18.04 Host installed with DRIVE OS Docker Containers
other

We are facing the below failure while trying to flash the NEW M.2 NVMe Card in Drive Orin(DRIVE-V6.0.4-P3710-AFW-Aurix-StepB-5.05.03)

[2023-12-22 07:01:58,867 root DEBUG console_logger.py 17 117169] b’ashtools/bootburn_t23x_py/__temp_t234/Tegra-A-c0ea10592ec/flash-images\r\n’
[2023-12-22 07:02:32,317 root DEBUG console_logger.py 17 117169] b’[bootburnTegra-A]: [executeShellCommand(156)] : nvdd: /dev/block/3270000.spi not found, looking by controller instance…\r\nnvdd: Using [/dev/mtd/mtd0]\r\n5681920 bytes copied, 34.750581 sec, 163505.755487 bytes/sec\r\n\r\nEXITCODE=0\r\n\r\n’
[2023-12-22 07:02:32,326 root DEBUG console_logger.py 17 117169] b’[bootburnTegra-A]: [AdbShell(280)] : EXITCODE = 0\r\n[bootburnTegra-A]: [executeShellCommand(149)] : command = /home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation/tools/flashtools/flash/adb -s 8S2TQK27G00000AFU040 shell /tmp/wr_sh.sh rm /tmp/C_2_3_kernel_zerosign.img\r\ncwd = /home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation/tools/flashtools/bootburn_t23x_py/__temp_t234/Tegra-A-c0ea10592ec/flash-images\r\n’
[2023-12-22 07:02:32,336 root DEBUG console_logger.py 17 117169] b’[bootburnTegra-A]: [executeShellCommand(156)] : \r\nEXITCODE=0\r\n\r\n[bootburnTegra-A]: [AdbShell(280)] : EXITCODE = 0\r\n[bootburnTegra-A]: [executeShellCommand(149)] : command = /home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation/tools/flashtools/flash/adb -s 8S2TQK27G00000AFU040 shell /tmp/wr_sh.sh /tmp/nvdd --device /dev/block/3270000.spi --startoffset 38797312 --partsize 5681920 --md5sum 32ff3dcac6c57ad54d54a76f383f7e19 --printmd5sum\r\ncwd = /home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation/tools/flashtools/bootburn_t23x_py/__temp_t234/Tegra-A-c0ea10592ec/flash-images\r\n’
[2023-12-22 07:02:32,593 root DEBUG console_logger.py 17 117169] b’[bootburnTegra-A]: [executeShellCommand(156)] : nvdd: /dev/block/3270000.spi not found, looking by controller instance…\r\nnvdd: Using [/dev/mtd/mtd0]\r\nrbMd5 : 32ff3dcac6c57ad54d54a76f383f7e19\r\n\r\nEXITCODE=0\r\n\r\n’
[2023-12-22 07:02:32,602 root DEBUG console_logger.py 17 117169] b’[bootburnTegra-A]: [checkMd5(425)] : \x1b[01;32m target md5 = /dev/block/3270000.spi not found, looking by controller instance… matches host side md5 = 32ff3dcac6c57ad54d54a76f383f7e19\x1b[0m\r\n[bootburnTegra-A]: [SendFileUsingADB(608)] : Image written correctly, md5 sum matches\r\ncommand line used was:\r\n['/home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation//tools/flashtools/bootburn/bootburn.py', '-b', 'p3710-10-s05', '-B', 'qspi', '-x', '/dev/ttyACM1', '-D']\r\n\r\n\r\n\x1b[01;31mFlashing Failed Propagated Error\x1b[0m\r\n\r\n[bootburnTegra-A]: [FlashImages(3131)] : **** FlashImages::Exception in flashing ****\r\n[bootburnTegra-A]: [FlashImages(3133)] : exception dictionary - {}\r\n[bootburnTegra-A]: [FlashImages(3142)] : flashExcept return code - 116\r\n[bootburnTegra-A]: [FlashImages(3152)] : **** s_BrickOnTCFFlashingFail is disabled in the configuration ****\r\ncommand line used was:\r\n['/home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation//tools/flashtools/bootburn/bootburn.py', '-b', 'p3710-10-s05', '-B', 'qspi', '-x', '/dev/ttyACM1', '-D']\r\n\r\n\r\n\x1b[01;31mFlashing failed and target was not bricked as per configuration\x1b[0m\r\n\r\n\r\n\r\n\x1b[01;31mException 116 raised in bootburn_active \x1b[0m\r\nTraceback (most recent call last):\r\n File “/home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/bootburn.py”, line 156, in bootburn_active\r\n bootburnOrin.Boot_Create_Flash_Coldboot()\r\n File “/home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/bootburn_orin.py”, line 756, in Boot_Create_Flash_Coldboot\r\n self.FlashImages(self.targetConfig.p_OutDirPath)\r\n File “/home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/bootbu’
[2023-12-22 07:02:32,607 root DEBUG console_logger.py 17 117169] b’rn_lib.py”, line 3153, in FlashImages\r\n AbnormalTermination(“Flashing failed and target was not bricked as per configuration”, flashExceptRetCode)\r\n File “/home/vijays/nvidia/nvidia_sdk/DRIVE_OS_6.0.6_SDK_Linux_DRIVE_AGX_ORIN_DEVKITS/DRIVEOS/drive-foundation/tools/flashtools/bootburn/…/bootburn_t23x_py/flashtools_nverror.py”, line 249, in AbnormalTermination\r\n raise OSError(errorCode)\r\nOSError: 116\r\n’
[2023-12-22 07:02:32,663 root DEBUG console_logger.py 17 117169] b’\r\n’
client_loop: send disconnect: Broken pipelasher.py 277 117169] Flashing process exited with error 116

Dear @vijayprasad.srinivasan,
Is this NVMe card already part of DRIVE Orin devkit ? Or additionally added to devkit?
What is the DRIVE OS version on target currently?
May I know if you have used sdkmanager to flash? If so, could you share ~/.nvsdkm folder?

Hi @SivaRamaKrishnaNV

This is a new NVMe card and not the one came from DRIVE Orin devkit.

Let me archive and upload the .nvsdkm folder.
nvsdkm.tar.gz (906.1 KB)

Dear @vijayprasad.srinivasan,
Were you able to flash on the original Orin Devkit?
Did you replace the original nvme or connected an additional nvme card? May I know why you are using new nvme ?

Hi @SivaRamaKrishnaNV

I replaced the original nvme drive and connected a new NVMe M.2 card. We are validating our drives in DRIVE Orin setup for booting up and also for external storage.

I have an open query on the external storage too.

Thanks.

Dear @vijayprasad.srinivasan,
Does that mean you opened the devkit box? Could you share the connection details? We recommend not to open the box to have warranty.

Also, The forum support is limited to flash issues using default orin devkit. Any modifications in Orin devkit is out of forum support.

Hi @SivaRamaKrishnaNV

Yes. I have opened it and only replaced the NVMe M.2 drive and untouched other components.

Whom should we reach for further help?

Dear @vijayprasad.srinivasan,
Please reach out to your NVIDIA representative for this requirement.

Thanks a lot @SivaRamaKrishnaNV

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