Issue with Intel Wireless 8265 / 8275 Network Card on Ubuntu 22.04

Robotics & Edge Computing Jetson & Embedded Systems Jetson Orin Nano
1

Hello everyone,

I am currently using a JetPack 6.0 Orin Nano device and running Ubuntu 22.04 on it. I am facing an issue where my Intel Wireless 8265 / 8275 network card is not working properly within the system.

I have confirmed that my network card is correctly recognized in the output of lspci -v. However, I am unable to see any options for wireless networks in my system’s network settings. I have tried restarting the device and NetworkManager, but these steps have not resolved the issue. The network card works fine on Ubuntu 20.04.

Moreover, I’ve noticed that the Bluetooth functionality of my network card works fine, which confuses me as it suggests that my network card should be recognized by the system.

I have downloaded the latest firmware file (iwlwifi-8265-ucode-22.361476.0.tgz) from Intel’s website and followed the instructions to extract and copy the firmware file to the /lib/firmware directory, and then rebooted the computer. However, this did not solve my problem.

I would like to ask if anyone has encountered a similar issue? Or does anyone know how to solve this problem? I would greatly appreciate any help or advice.

Thank you!

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3

换了wifi6也是不行。

0001:00:00.0 PCI bridge: NVIDIA Corporation Device 229e (rev a1) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 188, IOMMU group 3
Bus: primary=00, secondary=01, subordinate=ff, sec-latency=0
I/O behind bridge: [disabled]
Memory behind bridge: 40000000-400fffff [size=1M]
Prefetchable memory behind bridge: [disabled]
Capabilities:
Kernel driver in use: pcieport

0001:01:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)
Subsystem: Intel Corporation Wi-Fi 6 AX200NGW
Flags: fast devsel
Memory at 20a8000000 (64-bit, non-prefetchable) [disabled] [size=16K]
Capabilities:

0004:00:00.0 PCI bridge: NVIDIA Corporation Device 229c (rev a1) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 190, IOMMU group 5
Bus: primary=00, secondary=01, subordinate=ff, sec-latency=0
I/O behind bridge: [disabled]
Memory behind bridge: 40000000-400fffff [size=1M]
Prefetchable memory behind bridge: [disabled]
Capabilities:
Kernel driver in use: pcieport

0004:01:00.0 Non-Volatile memory controller: MAXIO Technology (Hangzhou) Ltd. NVMe SSD Controller MAP1202 (DRAM-less) (rev 01) (prog-if 02 [NVM Express])
Subsystem: MAXIO Technology (Hangzhou) Ltd. NVMe SSD Controller MAP1202
Flags: bus master, fast devsel, latency 0, IRQ 190, NUMA node 0, IOMMU group 5
Memory at 2428000000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: nvme
Kernel modules: nvme

0008:00:00.0 PCI bridge: NVIDIA Corporation Device 229c (rev a1) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 186, IOMMU group 31
Bus: primary=00, secondary=01, subordinate=ff, sec-latency=0
I/O behind bridge: 00000000-00000fff [size=4K]
Memory behind bridge: 40000000-400fffff [size=1M]
Prefetchable memory behind bridge: [disabled]
Capabilities:
Kernel driver in use: pcieport

0008:01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller (rev 15)
Subsystem: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller
Flags: bus master, fast devsel, latency 0, IRQ 186, IOMMU group 31
I/O ports at 300000 [size=256]
Memory at 3528004000 (64-bit, non-prefetchable) [size=4K]
Memory at 3528000000 (64-bit, non-prefetchable) [size=16K]
Capabilities:
Kernel driver in use: r8168
Kernel modules: r8168

4

same issue here…
ubuntu 22.04.3 LTS
ubuntu 5.15.122-tegra

lspci shows:
0001:01:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)

only bluetooth controller shown with rfkill list:
0: hci0: Bluetooth

5

…also just ran modprobe -c | grep iwl -B 10 -C 10
and saw:
install bcmdhd test -d …
remove iwlwifi …
no idea what that means, but seems suspicious as no output from:
sudo dmesg | grep iwlwifi

6

was able to get it working… think iwlwifi module was removed in kernel versions >5.19 (built-in) – so for 5.15 on ubuntu 22.04 – you can install the backports modules:

sudo apt install iwlwifi-modules

is odd it doesn’t work out of the box though… maybe we broke something :)

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