Jetson AGX Orin 64GB DevKit flashing issue

Hello,

My environment
Host PC: Windows with VirtualBox with Ubuntu 20.04 installed
Jetson: AGX Orin 64GB Developer Kit

The device has entered a state where it does not boot after reboot.

As shown in the attached screenshot of the console, the system is displayed on a black screen with the message:
“there is no hypervisor.”

When firmware is installed via SDK Manager, it issues an error:

I tried to flash through flash.sh also unsuccessful:
flash.txt (69.2 KB)

I also attach a Log file and a screenshot from lsusb:
SDKM_logs_JetPack_6.2_Linux_for_Jetson_AGX_Orin_[64GB_developer_kit_version]_2025-04-30_09-46-23.zip_pass_123.zip (47.4 KB)

On Windows, the Jetson module is defined as APX with an exclamation mark:

Hi,

We recommend to prepare a native ubuntu(like dual boot) to install sdk manager to flash your machine.
Some users share their experience using VM.
You could try to refer:

Thanks

I downloaded the VMware Workstation 16 Player to my PC, installed Ubuntu 20.04 and installed the SDKManager. Following the standard flashing instructions, everything worked out the first time. Thanks