Jetson AGX Orin – Black screen at boot & SDK Manager not detecting device

Hi all,
My Jetson AGX Orin suddenly refuses to boot. When I power it on and connect it to a monitor via DisplayPort, it briefly shows a “–” and then just goes black. No login screen, nothing.

So I tried to reflash using SDK Manager but the board doesn’t even show up.

I put it in recovery mode (hold FC REC, press PWR, release FC REC).

Plug USB-C (next to the DisplayPort) into my Windows PC.

But wmic and PowerShell don’t show any APX or VID_0955 device, and SDK Manager can’t detect it.

*** Please note that this reply is generated by LLM automatically ***

Based on the provided context, it seems like your Jetson AGX Orin is not being detected by your Windows PC when in recovery mode. Here are a few potential reasons and solutions:

  1. Incorrect Recovery Mode: Ensure that you are putting the Jetson AGX Orin into recovery mode correctly. To do this, hold the FORCE RECOVERY button, press the POWER button, release the FORCE RECOVERY button, and then plug in the USB-C cable next to the DisplayPort into your Windows PC.

  2. USB Port or Cable Issue: Try using a different USB port or cable to connect the Jetson AGX Orin to your Windows PC. This will help rule out any issues with the USB connection.

  3. Driver Issues: Ensure that the NVIDIA USB driver is installed on your Windows PC. You can download the driver from the official NVIDIA website.

  4. Device Not in Recovery Mode: Verify that the Jetson AGX Orin is indeed in recovery mode by checking the lsusb output on your Linux host computer. The output should show a message indicating that the Jetson module is in Force Recovery Mode, with a four-digit number representing the type of your Jetson module (e.g., 7023 for Jetson AGX Orin).

  5. Windows PC Not Detecting the Device: If your Windows PC is not detecting the Jetson AGX Orin, try using a Linux host computer to connect to the Jetson AGX Orin and run the lsusb command to verify that the device is in recovery mode.

  6. Recovery Mode Not Working: If none of the above steps work, it’s possible that the recovery mode is not working correctly on your Jetson AGX Orin. In this case, you may need to try a different recovery method or contact NVIDIA support for further assistance.

In comparison to other Jetson modules, the recovery mode process for the Jetson AGX Orin is similar to that of other modules, such as the Jetson Orin NX and Orin Nano. However, the specific steps and commands may vary depending on the module and the host computer being used.

Here are some specific commands and steps that you can try to recover your Jetson AGX Orin:

  • To flash the Jetson AGX Orin using the flash.sh command, navigate to the directory where you installed Jetson Linux, place the Jetson device into recovery mode, and run the following command:

$ sudo ./flash.sh -u <pkc_keyfile> [-v <sbk_keyfile>] jetson-agx-orin-devkit internal

* To flash the miniUEFI to the Jetson AGX Orin, replace the `Linux_for_Tegra/bootloader/uefi_jetson.bin` with the generated `miniUEFI` binary, put the device into recovery mode, and run the following command:
  ```bash
$ sudo ADDITIONAL_DTB_OVERLAY="BootOrderEmmc.dtbo" ./flash.sh jetson-agx-orin-devkit internal
  • To use eMMC as rootfs storage on the Jetson AGX Orin, run the following command:

$ sudo ./tools/kernel_flash/l4t_initrd_flash.sh -u <pkc_keyfile> [-v <sbk_keyfile>] --uefi-keys uefi_keys/uefi_keys.conf jetson-agx-orin-devkit internal

* To use NVMe as rootfs storage on the Jetson AGX Orin, run the following command:
  ```bash
$ sudo ./tools/kernel_flash/l4t_initrd_flash.sh --external-device nvme0n1p1 -u <pkc_keyfile> [-v <sbk_keyfile>] --uefi-keys uefi_keys/uefi_keys.conf -p "-c ./bootloader/generic/cfg/flash_t234_qspi.xml" -c ./tools/kernel_flash/flash_l4t_t234_nvme.xml --showlogs --network usb0 jetson-agx-orin-devkit external

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Hi,

We recommend setting up a native Ubuntu 20.04 (or later) environment and installing SDK Manager to fully flash your AGX Orin.

Thank you.

Hi,

I have downloaded ubuntu 22.04 version in oracle virtual box and downloaded the sdk manager but when i run the sdk manager it is still unable to detect my jetson agx.

Hi,

Please set up a native Ubuntu environment instead of a virtual machine, as many users have reported issues with VM detection.

Thanks

still cannot detect anything even in native ubuntu environment

Hi,

We note that your flashing cable is currently connected next to the DP port.
Kindly plug it into the port opposite the DP instead.

Thanks

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