Jetson AGX Orin not booting up

We were using ubuntu 20.04 LTS and it was working fine, but after we travelled with it in an airplane, the jetson stopped booting into the operating system. (attached video) We tried changing various settings in BIOS, but nothing helped. We are stuck at this position. At the moment we’ve not tried reinstalling the OS or using factory recovery.
(might have been damaged while travelling but not sure as no signs of it)

We needed help for things we can try to do, plus if we want to get in touch with repairing, who can we contact (we are from Mumbai, IN)?

Thanks in advance!

Hi,

Please reflash your board with sdkmanager from another x86 host… This is basic SOP when you fail to boot the board.

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