Jetson Nano Module - Network Issue

Autonomous Machines Jetson & Embedded Systems Jetson Nano
#1

We would like to return the following product which are purchased by our organisation in earlier. Following are the product details.

Variant : Jetson Nano Module

Serial Number : 1423020014630

Issue : Network Issue (Unable to detect ethernet

![Nano Device|690x316](upload://zi0ddsUtTuunYgoCtM0JsCGSUUb.jpeg) ![Image Nano Terminal|690x316](upload://tyJCO7DpVh2Y3pO8JUcyehOcWcf.jpeg)

)

Please refer the attached screenshots for your reference.

#2

I don’t see any picture here. Could you paste it again?

#3

Nano Device
Nano Device1280×588 80.2 KB

#4

Is other nano module able to have fine ethernet with that carrier board?

#5

Image Nano Terminal
Image Nano Terminal1280×588 65.6 KB

#6

we have tried different carrier boards but the issue was same.

#7

Then do you have other modules to try?

#8

yes we have done

#9

So how is the result?

#10

every module is working with no issues except this Nano not connecting Ethernet

#11

Ok then pleas file RMA request.

#12

how to proceed for RMA request

#13
#14