Jetson Nano 4GB Model Ethernet failed twice

Autonomous Machines Jetson & Embedded Systems Jetson Nano
1

Hi Nvidia Support,

I RMA’d my jetson as it failed on the ethernet for no reason, we did a swap out and the replacement worked fine for 2 days and again the ethernet failed.
|Case|:|89037|
|RMA|:|65095111101|

I am curious to know if this is a batch failure of some sort or is there a bug and a way to update some firmware to resolve the ethernet controller from failing.

2

Sorry for bringing this trouble.
Please do the RMA again, and provide the RMA number for your case.
I will inform our internal team to check this problem.

3

ok it’s mystifying as to why this has happened twice.

4

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