Jetson Orin board bricked after updating to jetpack 6.1

After updating the board to jetpack 6.1, I did a reboot. After reboot I am unable to access the board.

Unable to see any boot screen on any visual clues that the orin board is functioning.

I tried to refresh the Jetpack6.1 using the sdk manager and it fails right when its about to flash the Jetson with a message saying the orin board disconnected.

tried to run SDKmanager to try and reset the board , but unable to finish it.
Attaching the logs.
Archive.zip (175.3 KB)

Fails at this step

Hi,

Please press EXPORT LOGS button and attach a zip file for us to review.
Also some questions to confirm:

  • Is your Orin Nano a dev kit or using a custom carrier board?
  • What is your Ubuntu Version?
  • Is your Ubuntu running on a physical machine or a virtual machine(e.g VMware, VirtualBox)

Thanks

The logs are attached above the screen shot.

  • its a dev kit
  • Ubuntu 22.04
  • Physical machine with Nvidia 4090TI GPU

Hi,

The screen shot information is not enough for us to review.
Please EXPORT LOGS for more information as shown in the image.

Thanks

Hello @DavidDDD, Please find the same exported log attached in this reply.

@DavidDDD Any thoughts?

23:22:13.152 - Info: Waiting for device to expose ssh …Waiting for device to expose ssh …Run command: flash on fc00:1:1:0::2
3886 23:22:24.373 - Info: SSH ready
3887 23:22:24.529 - Info: mount.nfs: access denied by server while mounting [fc00:1:1:0::1]:/home/vv/nvidia/nvidia_sdk/JetPack_6.1_Linux_JETSON_ORIN_NANO_8GB_DEVKIT/Linux_for_Tegra/rootfs
3888 23:22:24.530 - Info: Flash failure
3889 23:22:24.531 - Info: Either the device cannot mount the NFS server on the host or a flash command has failed. Check your network setting (VPN, firewall,…) to make sure the device can mount NFS ser ver. Debug log saved to /tmp/tmp.YMNvmmgkU8. You can access the target’s terminal through “sshpass -p root ssh root@fc00:1:1:0::2”
3890 23:22:24.695 - Info: Cleaning up…

This is the error log. Looks like something on your host PC is blocking the NFS server mounting. Do you have firewall setting there?

$sudo systemctl status ssh

$sudo ufw status

$sudo ufw allow ssh

$sudo ufw disable

If you make any changes.
$sudo systemctl restart ssh

1 Like

It says inactive

I tried restarting the ssh connection and it still fails.
Logs attached
SDKM_logs_JetPack_6.1_(rev._1)Linux_for_Jetson_Orin_Nano[8GB_developer_kit_version]_2025-01-10_18-34-26.zip|attachment (197.2 KB)

I tried, sorry if that did not solve the problem. Also, you must be running NATIVE not vm or wsl.

You might have better luck using the cli install. One of our workstations will just not run it and installed on a fresh 22.04 box and it works perfectly. If you have another box that you can install a fresh image, that might help. I don’t know for fact this is just based upon what happened here.
https://docs.nvidia.com/jetson/archives/r36.4/DeveloperGuide/IN/QuickStart.html

What is the result of this on you host?

sudo systemctl status nfs-kernel-server

@foxsquirrel1 Yes I am running on a new ubuntu machine, and the company which sold me the Orin nano would like me to go over these forum before they can accept the box as a return

If you bought it on amazon or ebay just send it back. Both sites force the sellers into full refund regardless of the merit of the return.

Myself I highly doubt the board has an issue. I would point my fingers at the host and sdkmanager.

With the board connected to the host use nmap and run a ping scan on your machine. And see what the IP address comes back as.

I have notice the you need to move quickly, apply jumper, power up board, then hit the enter on keyboard when using the flash script.

Also, connect to the linux debug port and see what is up. If that is dead your board is definitely dead. If that shows it starting to boot then its an issue with the bootloader. I don’t know how to use the nvidia bootloader it is not like a u-boot machine. With u-boot you can go in erase memory and force a full install of the boot loader.