Jetson Orin Nano sometimes can not read data from usb device

I have an imu module connect to orin nano with USB interface. The imu module has an USB to UART chip to read imu data from the imu chip. If I try to open and close the USB port and read data from IMU module by Cutecom many times, the Cutecom may can not read data from IMU. the error ratio may reach to 40%.
I also tried this process on my laptop, It works well. Any idea about this? It seems the orin nano`s USB interface not works stable in USB to UART mode.

There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.

Sorry for the late response, have you managed to get issue resolved or still need the support? Thanks