Jetson orin nx 16 gb flashing issues

Robotics & Edge Computing Jetson & Embedded Systems Jetson Orin NX
1

Hi,

I recently acquired a ZED Box powered by a Jetson Orin NX 16 GB, equipped with a GSM adapter. I’m attempting to flash the firmware with JetPack 5.1.2 using NVIDIA SDK Manager (version 2.1.0). I’m connecting the device via a data-enabled micro-USB cable, following all the recommended steps for flashing as outlined in the official documentation.

However, during the flashing process, I encounter numerous errors, and the firmware update fails. Despite following the procedure carefully, I haven’t been able to resolve the issue. I’ve attached the log files from the SDK Manager that capture the errors during the flashing process.

Could you assist me in identifying the cause of these errors and guide me through troubleshooting this issue? Any help would be greatly appreciated, as I need to get this device up and running with the proper firmware.

i have attached the system logs file in the link below

https://drive.google.com/file/d/1qOWEc7XwfIVY–5bj6hi6EFFBUPG3RYI/view?usp=sharing

3

Just to clarify the basic matter first: Your board is not a NV developer kit, right? Sounds like a carrier board from other vendor.

4

Yes its a stereolabs zed box with jetson orin nx 16 gb variant in it

5

Please check with vendor if they have a customized BSP to flash the board first.

SDKM/Jetpack is only for Devkit. It does not guarantee it would work with custom board.

6

I have mailed them the same issue. will confirm and let you know

7

Just some basic debug tips. You could check what is the device shown in serial console during your flash failure.

From your host die log, I think it is highly related to board design. You could also check serial console log too.

8

As my jetson is not booting completely, its not even showing any logs
dmesg | grep tty
[ 0.130859] printk: console [tty0] enabled

9

Sorry, wrong post shared.

You should refer to this post. Need to use ttl-usb cable.

10

I found out the exact board. This is the one

11

This board is definitely not able to work with the image from sdkmanager.

NV devkit flash port is type C but this one said it is micro USB. It is not compatible.

12

Hi i was able to get the manufacturer’s firmware and its flashing now
i will keep you updated about this

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