Jetson xaiver nx usb problem

Autonomous Machines Jetson & Embedded Systems Jetson Xavier NX
1

an error is reported when the system starts:
usb usb2-port3: config error
usb 1-2: New USB device found, idVendor=2676, idProduct=ba02
usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3

Now my device cannot be mounted to the USB 3.0 interface, but mounted to the USB 2.0 interface. After I executed the sudo reboot command, everything was normal. What is the reason for the problem？

3

please share full dmesg and board schematic about usb part.

6

This is the log of the problem when it occurred.
syslog.1 (168.7 KB)

微信图片_20230418141341
微信图片_202304181413411080×783 85.7 KB

7

Sorry for the late response, have you managed to get issue resolved or still need the support? Thanks

8

I still need your help,thanks.

10

There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.
Thanks

What is your device tree setting? Did you ever change it?