Jetson xaiver nx usb problem

an error is reported when the system starts:
usb usb2-port3: config error
usb 1-2: New USB device found, idVendor=2676, idProduct=ba02
usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3

Now my device cannot be mounted to the USB 3.0 interface, but mounted to the USB 2.0 interface. After I executed the sudo reboot command, everything was normal. What is the reason for the problem?

please share full dmesg and board schematic about usb part.

This is the log of the problem when it occurred.
syslog.1 (168.7 KB)

Sorry for the late response, have you managed to get issue resolved or still need the support? Thanks

I still need your help,thanks.

There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.

What is your device tree setting? Did you ever change it?