Jetson Xavier board cannot detect Samsung SSD 970 pro NVMe M.2

I installed the samsung ssd 970 pro nvme M.2 512GB on the xavier dev kit, but the xavier dev kit does not recognize it.
When I installed WD’s SSD(WD BLACK™ SN750 NVMe™ SSD) last week, I could not boot at all, so I thought I had a problem with the SSD. I ordered a new Samsung ssd.

You may read this topic.

I bought one more xavier to test it. The same installation was done and the new xavier recognized ssd. Looking at the board, the previous dev kit seemed to be defective in the ssd connector. It seems that ssd can not completely connected.

Hi blueton,

Please go for RMA process for the problem devkit, see below:
https://developer.nvidia.com/embedded/faq#rma-process

Thanks