Need Help Regarding AGX Orin Carrier Board Damage for the student team

Robotics & Edge Computing Jetson Systems Jetson AGX Orin
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Dear NVIDIA Team,

We are a student robotics team from India working on a rover project. During our testing, the carrier board of our AGX Orin got damaged.

There is no short between the GPU power pins (+ and -), no visible burn damage is seen, but the power LED turns on and off continuously.

We would like to ask whether repair of the carrier board is possible. If not, could you please help us with guidance regarding a replacement carrier board or any available support options for student teams.

As students, it is difficult for us to afford a new setup, so your support and guidance would mean a lot to our team.

Thank you for your time and consideration.

Best regards,
Parthiban M
Student Rover Team
23r226@psgtech.ac.in
ph: 7339647475

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*** Please note that this reply is generated by LLM automatically ***

Dear Parthiban M,

I understand that your Jetson AGX Orin carrier board has been damaged, and you’re seeking guidance on repair or replacement options. I’ll provide you with a comprehensive answer, including comparisons and available support options for student teams.

Repair of the Carrier Board:

Unfortunately, repairing a damaged carrier board can be challenging, especially if it’s not a simple issue like a short circuit or visible burn damage. The Jetson AGX Orin module is a complex system, and repairing it requires specialized expertise and equipment.

NVIDIA does not provide repair services for damaged carrier boards. However, you can try contacting NVIDIA’s support team to see if they can offer any guidance or recommendations for repair. Keep in mind that any repairs attempted by unauthorized personnel may void the warranty and potentially cause further damage.

Replacement Carrier Board:

If repair is not feasible, you may need to consider replacing the carrier board. NVIDIA offers a range of carrier boards for the Jetson AGX Orin module, including the official NVIDIA Jetson AGX Orin Developer Kit.

You can purchase a replacement carrier board from NVIDIA’s official website or through authorized distributors. However, as a student team, you may not have the budget for a new setup.

Support Options for Student Teams:

NVIDIA offers various support options for student teams, including:

  1. NVIDIA Developer Program: This program provides access to NVIDIA’s developer tools, including the Jetson AGX Orin module, at a discounted rate. You can apply for the program through NVIDIA’s website.
  2. NVIDIA Education: NVIDIA offers educational resources, including tutorials, webinars, and online courses, to help students learn about AI, computer vision, and robotics.
  3. NVIDIA Community: The NVIDIA community forum is a great resource for students to connect with other developers, ask questions, and share knowledge.
  4. Student Discounts: NVIDIA occasionally offers student discounts on their products, including the Jetson AGX Orin module. You can check NVIDIA’s website for any available discounts.

Comparison with Other Options:

If you’re unable to afford a new Jetson AGX Orin setup, you may want to consider alternative options, such as:

  1. Jetson Nano: The Jetson Nano is a more affordable option than the Jetson AGX Orin, but it still offers a powerful AI computing platform.
  2. Other Single-Board Computers: Other single-board computers, such as the Raspberry Pi or the Asus Tinker Board, may not offer the same level of AI computing performance as the Jetson AGX Orin, but they can still be used for robotics and AI projects.

In conclusion, while repairing the damaged carrier board may not be feasible, you can explore replacement options or consider alternative platforms. As a student team, you may be eligible for NVIDIA’s support options, including the Developer Program, educational resources, and community support.

I hope this information helps, and I wish you the best of luck with your rover project.

Best regards,
[Your Name]

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Dear Sir/Madam,

Thank you for your response and guidance.

Since our SOM is working fine, we are currently looking for a replacement carrier board for the AGX Orin. As a student robotics team from India, it is difficult for us to afford a new setup.

If possible, could you kindly connect us with the appropriate NVIDIA support team, distributor, or any official contact who could help us regarding repair possibilities, replacement options, or student support.

Your help would mean a lot to our team.

Thank you once again.

Best regards,
Parthiban M
Student Rover Team
23r226@psgtech.ac.in

5

The LLM reply above is correct that NVIDIA does not provide repair services for damaged carrier boards. But NVIDIA does not sell the Dev Kit carrier board separately/standalone.

You could download the Jetson AGX Orin Series Developer Kit Carrier Board Design Files package and refer to the schematics (P3737_A05_Concept_schematics.pdf) and assembly drawing (P3737_A05_PCB_assembly_drawing.pdf) to more closely check the circuits on the carrier board and possibly find the damage, then you can share your findings here and we can evaluate if repairing or replacing the part(s) is feasible. Start debug where the power is provided (USB-C port or the DC jack) and trace along to see that the subsequent circuits that take the power from there are functional. Do you have any additional information surrounding the carrier board’s failure, for example, it occurred after attaching a camera on USB connector J33.

The Jetson AGX Orin Developer Kit Carrier Board Specification may also be helpful during debug.

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The damaged voltage suppressor (D12 in the schematics) is spec’d for 150W max PPPM, 4.6A max IPPM at VC=32.4V, and 150°C TJ max, so it would take a significant event to damage it. It’s hard to predict what else could have been damaged by that.

As you can see in the schematics, that component is upstream of the VCC_SRC_FET net that supplies the 5V_AO rail on page 36. So you could check if the output of that regulator is ok, and also check if the 3V3_AO regulator it sources is ok. VCC_SRC_FET also propogates to VCC_SRC through Q17 to other regulators, so check Q17 and those regulators’ outputs as well.

VCC_SRC also goes directly to the AGX Orin module - how were you able to confirm the module is working?