Jetson Orin AGX HW repair

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
1

Hi I have a jetson AGX Orin board but seems there is some minor issue at power connector soldering or power related. It is not booting up. Can you guide on how to proceed and if I can get HW support help

2

*** Please note that this reply is generated by LLM automatically ***

I’d be happy to help you troubleshoot the issue with your Jetson AGX Orin board. Since you suspect a minor issue with the power connector soldering or power-related problems, I’ll provide a step-by-step guide to help you identify and potentially resolve the issue.

Initial Troubleshooting Steps:

  1. Visual Inspection: Carefully inspect the power connector and surrounding area for any signs of physical damage, soldering issues, or corrosion. Check for any loose or damaged pins, and ensure that the power connector is properly seated.
  2. Power Supply Check: Verify that the power supply unit (PSU) is functioning correctly and providing the required voltage and current to the board. You can use a multimeter to measure the voltage and current output of the PSU.
  3. Boot Mode: Try booting the board in different modes, such as QSPI or USB Recovery Mode, to see if the issue persists. This can help determine if the problem is related to the boot process or the power supply.

Comparison with Similar Issues:

While your issue seems to be related to power connector soldering or power-related problems, it’s worth noting that there have been reports of CAN bus issues on Jetson AGX Orin boards (e.g., “Jetson AGX Orin can-bus (Issue)”). However, these issues are likely unrelated to your power-related problem.

In contrast, issues with GPIO pin configuration using Jetson-IO on Jetson AGX Xavier (e.g., “Issue with GPIO Pin Configuration Using Jetson-IO on Jetson AGX Xavier”) may be relevant if your power issue is related to a specific GPIO pin or configuration.

Seeking HW Support Help:

If you’ve tried the initial troubleshooting steps and the issue persists, you may want to seek hardware support help from NVIDIA or a authorized distributor. They can provide more detailed guidance and potentially repair or replace the board if it’s found to be defective.

To get HW support help, you can:

  1. Contact NVIDIA Support: Reach out to NVIDIA’s official support channels, such as their website or forums, to report the issue and request assistance.
  2. Check with Authorized Distributors: If you purchased the board from an authorized distributor, you may be able to contact them for support or to request a replacement.

Additional Resources:

For further troubleshooting and repair, you may find the following resources helpful:

  1. Jetson Orin NX & Jetson Orin Nano series modules: This guide provides information on tuning and compliance for NVIDIA Jetson modules, which may be relevant to your issue.
  2. Customer Thermal Solution: If you’re using a custom thermal solution, ensure that it’s properly designed and implemented to avoid overheating or other issues.
  3. nv_update_alt_part.sh: This tool is used to update the ESP partition on a Jetson device, but it may not be directly relevant to your power-related issue.

I hope this comprehensive guide helps you troubleshoot and potentially resolve the issue with your Jetson AGX Orin board. If you have any further questions or need more specific guidance, feel free to ask!

*** Please give the thumbs up if you get answers you like. Or provide feedback to help us improve the answer. ***