Jetson AGX Orin not powering on

Hello I have a Jetson AGX Orin that stopped working , I thought it was the power cable but i have another Jetson that powers with the same power cable as the jetson in question, not sure what other troubleshooting steps I can take to remediate this issue.

Have you tried re-flashing with SDK Manager?
I’m not sure what exactly you mean with stopped working.

Hello the device does not power on at all can’t flash it.

image001.png

No LED lighting at all?

Correct, no LED at all

image001.png

I think i found why it wont power on, please see image

Well, fine…
Then please just RMA it.

silly question but how? never done an RMA with you guys before

Check it here:

thank you

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