No Display Output After Booting Jetson AGX Orin

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
1

■ Device Information
Model: Jetson AGX Orin Developer Kit (32GB)
Product Page: DigiKey - Seeed Technology

■ Issue Description
While setting up the environment to install CUDA and NVIDIA drivers on the Jetson AGX Orin, I followed the steps in the following Qiita article:
https://qiita.com/porizou1/items/74d8264d6381ee2941bd
During the process, after removing the existing CUDA and NVIDIA drivers and rebooting the device, the login screen no longer appeared, and the display remained black. The issue seems to have been caused by running the following commands:

sudo apt-get --purge remove nvidia-*
sudo apt-get --purge remove cuda-*

■ Troubleshooting Attempts and Current Status

  1. OS Reflash
  • I used Ubuntu on a Windows PC via WSL and performed an OS reflash on the Jetson using SDK Manager.
  • I tried reflashing multiple times using different JetPack versions (JetPack 6.2, 6.1, 5.1.5).
  • The OS flash appears to complete successfully, but after booting the Jetson, there is still no display output.
    • After powering on, the fan spins for about a minute, but there is no HDMI output, and the screen remains black.

■ Additional Information

  • The monitor and HDMI cable used are working properly with other devices.
  • Since there is no output on the monitor during the initial boot of the Jetson, I am unable to access the initial Ubuntu GUI setup screen.
  • During the OS flash process, only “Jetson Linux” was selected for installation.

■ Request for Assistance
Currently, the Jetson AGX Orin does not display anything even after a successful OS flash, and I am unable to perform any initial setup or operations.
I would greatly appreciate any advice on what steps to try next or potential causes for this issue.

3

Hi,
If the device cannot be flashed/booted, please refer to the page to get uart log from the device:
Jetson/General debug - eLinux.org
And get logs of host PC and Jetson device for reference. If you are using custom board, you can compare uart log of developer kit and custom board to get more information.
Also please check FAQs:
Jetson AGX Orin FAQ
If possible, we would suggest follow quick start in developer guide to re-flash the system:
Quick Start — NVIDIA Jetson Linux Developer Guide 1 documentation
And see if the issue still persists on a clean-flashed system.
Thanks!

4

Hi,

The Qiita article is for desktop gpu (x86), which not support jetson device (arm).

To install CUDA and related packages, run below commands in your AGX Orin

sudo apt update
sudo apt install nvidia-jetpack

Please refer to How to Install and Configure JetPack SDK — JetPack 6.2 documentation get more information.

The product is custom carrier board, which our official sdk manager not support.
Please reach out the seeed vendor and get the customized bsp.

Thanks

5

Thank you for your message.

I appreciate the information you provided regarding the installation of CUDA and related packages on the Jetson AGX Orin environment.

I understand that the custom carrier board we are using is from Seeed Technology and is not supported by NVIDIA’s official SDK Manager. We will contact Seeed directly to obtain the customized BSP.

Thank you again, and we look forward to your continued support.

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